1. James Smith, MD

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Kalamazoo, MI

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James Smith, MD

5.0 (1 review)
Open • 8:00 am - 5:00 pm

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Douglas J Raedy, DO

Douglas J Raedy, DO

2.1(7 reviews)
6.3 mi

I have been seeing Dr. Raedy about 40 years, he is very intelligent and will go the extra mile to…read morehelp you, he is honest, caring, straight forward, and trustworthy. I highly recommend Dr. Raedy, for allergies, and ear, nose & throat issues.

STAY AWAY!!!!! Let's…read morehope Yelp doesn't delete bad reviews like Healthgrades(dot)com does. Verbatim of other message. He was a hurry and didn't address the main problems. He came in with someone else's hearing test results - PA brought him right one. And the report to my doctor? It definitely wasn't about me. Was that the other lady's well as it was loaded with inaccuracies about my health even answers to questions never asked. Got a survey about how the visit with Audiologist went. Didn't have one - Dr. Raedy said it wasn't necessary. I have way too many health issues and in the 25 years I've dealt with my health, this was the worst experience I have ever had with a doctor and I've had a few doozies over those years. Find someone else. Since the original post on Healthgrades on May 28 (since deleted but reposted today), no responses, my patient portal cancelled June 1, June 4 dropped by certified letter for verbal and/or "threating" behavior, (Shouldn't it be "threatening behavior"?) Yes, I wrote pretty anger message wanting an explanation never called the office. And no, it was not considered threatening by others who have read it, got a bill notification 6/2 that I can't get to because no patient portal. Meantime, still in pain, still have issues hearing, and still disgusted with this doctor and his office! After posting this, I called my insurance company. The code used for "diagnosis" was "benign neoplasm of bone and articular cartilage unspecific". Interesting since I went in to talk about hearing issues and he looked at my nose for about 5 seconds after I told him I had had surgery last year and what for (different ENT). Only said still had some deviated septum nothing more and looked ok. Again, wonder who's getting my diagnosis?

Bronson Orthopedics & Joint Specialists

Bronson Orthopedics & Joint Specialists

5.0(1 review)
0.0 mi

I had been long walking on a left knee that ached and hurt. My internist's office referred me to…read morethis group. I'm now three weeks past a left knee replacement and I have been completely satisfied with the services from this group, from the DO (VanHuysen) and the orthopedic surgeon (Roehr) to the nurses, the Physician Assistants, and the X ray technicians. All have been professional. I'm impressed by the quality of care and the attentiveness to my situation. And, best of all, my left knee no longer hurts at all. The previous review (from '13) blames the billing issues on the practice but I bet it is more about the hospital at large. I've noticed that when patients carry a balance (e.g., their insurances have paid the hospital but the patients haven't yet paid their portions) they are often asked if they want to "pre-pay" some amount on subsequent services. My portion of the bill after my insurance paid was $323 (not an unreasonable amount, I thought). Payment was due Sept. 9. I mailed my check to the hospital in mid August. But before the check cleared, I went to the Outpatient Lab for labwork. It was there I was asked at Registration if I wanted to "pre-pay." Of course not, I said. My insurance is awesome and I always pay my bills on time. I suppose it's a reminder that hospitals are a business and they need to pay their bills too. About the practice in question, I know that pre-authorization for services was successfully sought, I had in August received in the mail an Explanation of Benefits (EOB), and MyChart shows an itemized bill. I would have no reluctance recommending this practice (and, as it turns out, one of my friends who is marveling at my progress, decided to pull the trigger and get an appointment at the practice in early September to look at his wonky knee).

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Raghuram G. Elluru, MD, FACS - Dr. Elluru

Raghuram G. Elluru, MD, FACS

3.7(3 reviews)
6.3 mi
•$$$$

Great experience. Every doctor and nurse was very kind and treated my daughter as their own.read more

One year after lower blepharoplasty -- ongoing functional problems, permanent changes, and…read moreunresolved concerns I waited a full year before posting this review because I wanted to give my eyes every opportunity to heal and because I repeatedly tried to resolve my concerns privately with Dr. Elluru's office. I underwent lower blepharoplasty with Dr. Elluru on October 17, 2025. Before surgery, my concern was relatively minor. I had some under-eye hollowing and puffiness, particularly beneath my right eye. My eyes were otherwise healthy, functional, and one of the features I valued most about my appearance. Within hours of surgery, I knew something was wrong. I contacted the office in writing and sent photographs because my lower eyelid appeared to be pulling downward, my eyes looked noticeably different from one another, and the change was already interfering with my vision. Over the following months, I continued experiencing and reporting altered eyelid shape, excessive tearing, burning, severe dryness, incomplete closure, irritation, scarring, hollowing, and visual interference. I was repeatedly reassured that things would improve with healing. I am now one year post-operative, and they have not. I eventually sought independent medical evaluations. Oculoplastic surgeon Dr. Tiffany Kent documented lower-eyelid retraction, tissue loss, inferior scleral show, and changes involving my left lateral canthus following the prior surgery. Reconstructive procedures were discussed to restore support to the lower eyelids, with estimates totaling more than $10,000. I also require ongoing treatment for dryness and exposure symptoms. Dr. Elluru later suggested in writing that my use of a home radiofrequency device was "more than likely" responsible for the retraction. The timeline is important. I was documenting the downward change in my lower eyelid within hours of surgery in October 2025. I did not even purchase the RF device until April 23, 2026, approximately six months later. I purchased it in an attempt to improve the visible scars at the outer sides of my eyes, not to tighten the skin underneath my lower eyelids. I also have serious unresolved concerns regarding my medical records. The blepharoplasty consent form included in the records mailed to me contains a signature that I know is not mine. I had never seen that document before receiving my records, I did not sign or initial it, and the spaces for patient initials throughout the document are blank. Other consent documents from the same surgical episode contain my actual signature and initials. I have preserved all of these documents and am seeking formal review of that issue. I also repeatedly requested the original clinical before-and-after photographs taken by the practice. The original/native clinical photographs I requested were not included in the medical chart that was eventually sent to me. I raised concerns in writing about the versions that had previously been provided and requested the originals. I attempted to resolve this privately. Dr. Elluru offered a partial refund in exchange for a release and restrictions regarding public discussion, but no specific refund amount or agreement was ever provided. I later requested reimbursement of the full $6,401.50 I paid so that it could be applied toward the reconstructive treatment I now need. My last written attempt to resolve the matter received no response. I am sharing my experience now because I believe patients considering cosmetic eyelid surgery should know what my outcome has been. This has not simply been disappointment with a cosmetic result. I have lived for a year with persistent functional symptoms, altered eyelid anatomy, visible scarring and hollowing, and a change in the appearance of my eyes that has affected me profoundly. I have photographs, dated emails, medical records, purchase receipts, independent medical findings, and other documentation supporting the timeline described in this review.

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James Smith, MD - surgeons - Updated October 2026

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