I had been long walking on a left knee that ached and hurt. My internist's office referred me to…read morethis group. I'm now three weeks past a left knee replacement and I have been completely satisfied with the services from this group, from the DO (VanHuysen) and the orthopedic surgeon (Roehr) to the nurses, the Physician Assistants, and the X ray technicians. All have been professional. I'm impressed by the quality of care and the attentiveness to my situation. And, best of all, my left knee no longer hurts at all. The previous review (from '13) blames the billing issues on the practice but I bet it is more about the hospital at large. I've noticed that when patients carry a balance (e.g., their insurances have paid the hospital but the patients haven't yet paid their portions) they are often asked if they want to "pre-pay" some amount on subsequent services. My portion of the bill after my insurance paid was $323 (not an unreasonable amount, I thought). Payment was due Sept. 9. I mailed my check to the hospital in mid August. But before the check cleared, I went to the Outpatient Lab for labwork. It was there I was asked at Registration if I wanted to "pre-pay." Of course not, I said. My insurance is awesome and I always pay my bills on time. I suppose it's a reminder that hospitals are a business and they need to pay their bills too. About the practice in question, I know that pre-authorization for services was successfully sought, I had in August received in the mail an Explanation of Benefits (EOB), and MyChart shows an itemized bill. I would have no reluctance recommending this practice (and, as it turns out, one of my friends who is marveling at my progress, decided to pull the trigger and get an appointment at the practice in early September to look at his wonky knee).

I'm now more than one year past a left knee replacement and I have been completely satisfied with…read morethe services from this surgeon. I have run into doctors who are excellent technicians but are lousy at interacting with patients. (I call that the "Doctors who do best when the patient is unconscious" group.) I have run into doctors who are great at interacting with patients but are lousy technicians. Dr. Roehr has the both strengths: he is personable and explains things thoroughly, and he is an excellent technician. I've been impressed by the quality of care and the attentiveness to my situation. And, best of all, my left knee no longer hurts at all. I would have no reluctance recommending this surgeon. And, as it turns out, two of my friends, also with profoundly achy knees, marveling at my progress, decided to pull the trigger and get appointments with Dr. Roehr in the past 12 months. They have been thrilled with the results of their respective knee replacements as well.

I love Bronson. The reason I will not give it 4 stars because of Dr.Christopher Betzel. This man…read moregave me 2 knee replacements,let's just say I have never heard of a knee replacement ending up with a above the knee amputation my whole life has changed 2026 depressed 1 leg gone not happy..Bronson has some great doctors and I still see a doctor or 2 there now. But will never see him again there is nothing I can do about it. Not happy

Worst physicians I have encountered in over 20 years working in medical. Took the GI group 4…read moreemergency room visits to finally develop a treatment plan and then they charge you to come in for visits to get care they already provided. This is among MANY more shortcomings their physicians just can't seem to get around. You want an infection, shoddy care, complete failure of care management, incompetent doctors, and double-charge/visits, then go to Bronson. Do it at your own risk.