In short Don't judge them by the disorganized front office…read more The provider care is compassionate and excellent. In long After my lovely bride had a massive stroke 15 months ago, pain set in over time. Neural pain makes mild inflammation in her hip and thigh feel like torture. If she pulls a muscle it's agony (and it's easy to fall when you've lost mobility, which can lead to pulls). She gets headaches that she never used to get. Lots of aches and pains throughout. We tried a pain management clinic in Everett and all they really did was walk us through the idea that there are 3 ways to manage pain. First is pain-relief drugs, which they refused to prescribe since they're not in the same network with her primary care. Sigh. Second is active treatment, and she was already getting PT, OT, massage, and, at the time, acupuncture. So they didn't see any potential there. Third is carefully-planned rest and activity periods. She was loving getting up and walking at the time so she was getting her blood flowing more than zero. So they agreed to do nothing at all for her. We also saw a pain interventionist in Silver Lake, who consciously declares (and is known in the industry) never to prescribe. She focuses on injections and other outpatient procedures to manage how the nervous system perceives pain. She couldn't see anything that would work for her, so, again, she did nothing. We got a third referral after her hip flared up again and her primary prescribed a stronger pain med in the short term. Her primary noted that she's always chasing her pain, rather than really managing it. So off to NWPM we go. The building is new enough, nice enough. Accessible parking underneath with a proper elevator. You get upstairs and it says you must ring the bell to get in. Turns out the door is unlocked, and ringing the bell just makes them get up to answer the door. Why do they not prop the door open? Why do they leave the sign up? It's just a little piece of copier paper taped to the door. Easy to remove. But okay. The front desk staff seemed confused about our presence, at least to some extent. Not sure what to have us do, not sure who we'd be seeing, not sure what to tell us to expect. Not encouraging. We sat in the waiting room, which looks like they got it on closeout. Tags still on. Frames with stock photos still inside--not even of local scenery, just the family photos that they sell with the empty frame. A little creepy. None of the furniture goes together. We finally go back and the physician's assistant who sees us is super nice. Very calm guy, patiently goes over her whole chart and recent medical history. Walks her through tons of options, asks tons of questions, explains all the different ideas he has for helping her. First he wants to replace her meds with a patch that will continuously manage her pain, and see how that goes. Sounds great! He said he just had a patient report that morning that she found the exact same Rx to be "stunning" in its effectiveness. Then on the way out we have to have a UA test to make sure she's eligible for a strong pain med...they don't know how we're gonna do that, or who's gonna help. So they let someone else go first while we wait with all the mismatched furniture. In the end, we're very optimistic about the potential for this treatment. But every other patient and every person in the office reminded us of an episode of Better Call Saul. Odd vibes here.

Most of the staff their is great. The issue is the front desk receptionist do not go their is super…read morerude, Leanne she is combative, argumentative and unhelpful. Lastly be aware of billing I did an in office 5 minute biopsy and I was billed for surgery. I was not happy with the Leanne and when I tried to talk to a manager abt everything no one would help. The worst moment I had was trying to enter my appointment via tele health and didn't happen through 2 devices. When forwarded to Leanne the front desk person she blamed me for the technology issue and wouldn't search it further. I'm no longer happy and ended my visits with the office because I was scolded like a child by the doctor.

Same bad experience as everyone else. I have debilitating sciatica and can't walk without wincing…read more They recommended an inversion table and Advil.

This location has been moved to,Everett. New location, same bullshit. I started asking about an…read moreSCS 7 months ago and got the runaround. Injections will help they said. I was lied to on several occasions about medication changes and about SCS devices. And how I was no longer able to take one med because of my bad kidneys. I've never had bad kidneys. So I went to my pcp and asked for a blood test. Kidneys were and are fine. So why would dr Hong lie to me about my kidneys. Dr zhu lied say he had to reduce med because the government told him to when I was already told by dr mum that it was coming because eventually they want to stop all meds.And it was dr mum that lied about the SCS device. Boston Scientific is the way to go people. It has a greater chance of actually helping than any other device on the market. But the last straw was that I called on my way to appt to say I would be 5 minutes late. Got a call back from receptionist saying the dr says you have to reschedule. Easily the most unethical clinic I have ever been a patient at. DO NOT GO HERE. Dr Jennifer Lee in Kirkland is the best! And btw, I am considering legal action against them. I suffered for no reason on multiple occasions. I told them from day one that I was there to get better. I am beating pancreatic cancer and I want to live life again. So ya, I'm just glad that experience is over.

I'm always baffled when I see horrible bedside manner. Please act professional and help your…read morepatients to feel seen and heard. Dr. Herbie Yung and his "assistant" talking sports and bantering about players' stats while undergoing a procedure with a fully awake patient. Not one question about how the patient is doing or whether the injection is painful. It doesn't matter if the procedure is "standard" or "routine," it's still scary for the patient getting it for the first time. Do better.

From the owner: The Edmonds Orthopedic Center includes nine fellowship-trained board-certified orthopedic surgeons…read morewith advanced post-graduate training and expertise in general orthopedics and fracture care, sports medicine and arthroscopy, surgery of the spine, shoulder & elbow, hand & wrist, hip & knee, foot & ankle, and total joint reconstruction.

Dr. Baxter and his staff surpassed all expectations. Exceptional service. Highly recommend.read more

I recently had the pleasure of being treated by Alison Waters, a nurse manager and aesthetic…read moreinjector who has truly redefined my standards for cosmetic care. From the moment she walked in to my treatment room, I was struck by her warmth and genuine patience. It felt as though I had known her for years, a testament to her exceptional ability to connect with her patients on a personal level. Having received Botox injections for over a decade In San Francisco, Beverly Hills, NYC and Seattle, I thought I had already discovered the pinnacle of expertise. That was until I met Alison. Her skill and precision in administering injections are unparalleled. Not only did she achieve stunning results with fewer units than I was used to, but she also managed to do so at a more affordable price. This efficiency and effectiveness clearly showcase her deep knowledge and mastery in the field. I also have had friends go to her for micro-needling. They were super enthusiastic about it and said it caused their skin to start doing its own thing by making new cells to make them look younger. By the way, nothing Alison does ever hurts! Not even a little bit. I don't even flinch when she does it because she is so gentle. It's no surprise that Alison excels, given her affiliation with Dr. Baxter, a renowned plastic surgeon whose reputation as one of the best in the US is well-deserved. Alison's remarkable talent and keen eye for detail reflect the high standards set by Dr. Baxter's practice. If you're looking for an aesthetic injector who combines expertise with a personal touch, Alison is the one to see. Her approach has elevated my cosmetic treatments, and I couldn't be happier with the results!

I've sought out several chiropractors in the past and haven't been successful with finding one that…read moreis able to address my complex needs. I was fortunate enough to find Dr. Richards through a Groupon deal. He listens to my concerns and goes above and beyond to address them. He is very intuitive, professional, and knowledgeable in his expertise. He does a thorough job at getting tight knots out of my body and puts in the extra time and care to understand my issues. He made me feel comfortable and I didn't feel like I was rushed. I have received spinal adjustments and massage therapy through him. I noticed a huge improvement with pain and tight muscles after each session. He also does a wide range of other naturopathic techniques and medicine to address a variety of health issues.

Dr. Richards is amazing!! He listened to me very thoroughly about my symptoms and provided suitable…read moreand comprehensive recommendations. He is very knowledgeable in what he does and he is flexible and accommodating. After seeing him for the first time, within a 1 week, I immediately feel so much better and see my symptoms going away without taking the same old medicine that I was on for over a year. I will continue seeing Dr. Richards for a better life. Thank you!

Best acupuncture I've had. This team is very attentive, knowledgeable, and kind…read more Dr. Mary's treatments have helped me immensely with recovering from neck surgery, low back pain, and insomnia. The office is very pleasant, has easy parking and clean, tasteful facilities. Everyone is friendly and welcoming. Highly recommended.

Dr. Tseng, and Jin at the front desk, are knowledgeable, professional, patient and kind. I was…read moretreated using manual therapy and acupuncture to see if it might help resolve residual swelling and stiffness following surgical repair of my torn knee meniscus. Not only did the treatments help get my 72 year old knee almost back to pre injury status, the calm, clean and quiet atmosphere was very relaxing . I highly recommend Dr. Tseng and Trinity Natural Medicine and Acupuncture!

Attentiveness to patient and care plan. Communication. 4 visits in and felt I could have gone to…read morethe internet for the treatment. Don't understand how they do things. "Team" approach is fine except it doesn't seem like there's good communication about treatment plans for congruent care. Start with a PT and get handed off mid appointment. Today I wasn't even told. My PT just started working with someone new right beside me, when a PT assistant came up and told me to do a stretch I had already done earlier. Today received 40 mins of attention. Received a nice 5 min or so massage to loosen sore area. Then 4 exercises (ones prescribed to do at home) and 1 stretch. And that was it! Reading through BBB I am scared to see the billing experience I find reported on BBB. I called after my last appointment to cancel all future appointments. And today, if I could refuse payment, I would. Today was absolutely worthless. Giving 1 star but honestly less. They are nice people. But this is not the care I expect.

It was fun working with them. I graduated today and also…read moregot a certificate and also rang the bell on the door, everyone applauded to me. I worked with Kenneth and Ashley, they are nice and sweet.

We like it here. The staff is friendly and always polite. We love our provider and have also had…read moregood experiences with the urgent care staff. It's a huge bonus that they have urgent care- so many kid issues require last minute appointments and we've never had trouble getting in. Appointments do not feel super rushed. It's cleaner than most doctors offices I've been too. The only down side is during busy times (like after school) the waiting room is packed with sick kids sitting really close to you. All in all though, good quality healthcare is really hard to find these days, and they are doing it pretty well here.

Unprofessional, they don't update you with any of there services, doctors are constantly coming and…read moregoing, used to come here as a child and always had same doc just for my kids to be shuffled around left and right. They lost my daughters patient info, after being a patient for four years