Somehow Dr. Reid was more curious about what specific Asian heritage I was than helping me get…read morebloodwork done, allergy tested and stable by Dr Gendo who took my symptoms and anaphylaxis visits to the ER seriously and was able to diagnose as Mast Cell Activation Syndrome promptly.

The only reason this is two stars instead of one is the front office staff. They were diligent,…read moreprofessional, and kind. Complete juxtaposition to Dr.Reid. I went in to see Dr. Reid because of some hives and my usual doctor was booked out far in advance. When I explained my situation to the front office staff they assured me Dr. Reid could assist in the matter. I had already seen my dermatologist, who has my trust and respect, and we agreed on the root cause of it. My dermatologist suggested seeing an allergist to see if there was anything further they could do. When I explained the root cause to Dr.Reid that once again, both my dermatologist and I agreed on based on the derm's other patients and my personal health history, Dr. Reid said "oh that's bullshit." Throughout our 45 minutes together he kept bringing it up as "bullshit" a total of 5 times. Not only are they unprofessional and disrespectful, but what's more worrisome is their completely dismissive attitude; for a doctor to not even consider possible root causes with data to back it up, is extreme cause for concern. They continued to speak poorly of my other medical doctors without even knowing them. Touting that "my primary and dermatologist should have been able to control my hives." But after doing what Dr. Reid prescribed for an entire week, I am still in no better shape. Lastly, he is a poor communicator: 1.) I didn't feel heard because I would explain in great detail "what happened" and he would immediately ask "okay so what happened?" and when I would ask him to clarify what further information he required, he would get irked at me. I've never had so much apprehension come from a doctor. 2.) He often interrupted me. He asked for my history of hives and when I would say "back in 2015 I tried this facewash and it gave me hives.." he would interrupt me to say "you can't call it hives because you don't know what it was." It was completely unnecessary and the third time he tried to interrupt me when explaining my history I finally said "OR whatever you want to call it." My medical team at the time diagnosed it as hives and it was treated as such, so constantly "correcting" me isn't fruitful. Needless to say, it was an utter complete waste of 2 hours and $40. I will never return.

Just want to update here, they heard the feedback and moved to a new system that doesn't rely so…read moremuch on their office team getting it right. The last time I ordered drops, it was super seamless. So hey, change can happen!

Dr. Gupta is an excellent allergy doctor. She carefully analyzed my allergies, developed…read moreappropriate shots, keeps track of my reactions to the shots, and adjusts my dosage appropriately. She also accepts Medicare and supplementary insurance.

Dr. Fast should be your first phone call if you have an allergy or immunology issue. Allergies and…read moreinfections can be misdiagnosed or ignored, with dire consequences and suffering if not treated early and accurately. I had a mystery pain that doctors could not figure out. Dr. Fast is smart and kind. She listened to my story for 5 min and was able to rapid-fire triage and provide a rare infection as a possible root cause. She proposed a simple test -- taking ibuprofen -- to confirm or rule out the infection. Imagine that -- instead of making me go get an elaborate, inconvenient, and time-consuming blood draw at a blood lab to confirm or rule out the cause, Dr. Fast gave me a free, self-administered test: take ibuprofen during a pain episode, if I don't have pain, it's the infection, if I still have pain, it might be something else. She is a genius with a big brain and a giant heart. For the Yelpers who didn't have the same experience, well, maybe they just don't understand competence and compassion when they experience it? I had to meet a lot of doctors in my mystery pain journey. Honestly, Dr. Fast is the best. She's a great communicator and one of those Harvard University/Yale Medical School/Stanford Medical School experts that could be talking on TV. In spite of the fact Dr. Fast could brag about going to Hahvahd, she keeps her impressive credentials to herself, is down-to-earth, is a great communicator with excellent bedside manner for all age groups and walks-of-life, including kids, seniors, young and middle-aged adults. Please google Dr. Katharine Fast and be blown away that the Internet agrees with me that she's the best allergy and immunology specialist in San Francisco and the Bay Area. You should book an appointment with Dr. Fast if you want an accurate, brilliant, approachable, and nice allergy and immunology expert on your side.

I really appreciated my visit with Dr Fast. She listened to me, thought things through, and…read moreempathized with my desire to get back to what I consider to be normal, not just a "clinically normal". Plus she was funny - she kept things light hearted and amusing all along! I can tell that she cares about the human, which is relatively rare for specialists.

I came here after years of severe seasonal allergies, cat and dust-mite reactions, and lifelong…read moreallergic rhinitis. Honestly, I didn't expect much at first, the whole thing felt a bit "out there", but I was desperate enough to try. About 15 sessions later, I stopped needing treatments altogether, and I've been allergy-free for over a decade. Absolutely worth trying. The doctors and staff were fantastic, too. Thank you so much!!!

Before going to AAS, I couldn't have a Cat in my home & even…read morestaying in a home with a Cat would have been problematic. Since going to AAS, I no longer have Cat Allergies & am now a proud Cat Guardian!!!!

So it's been 5 years since I did my surgery, and unfortunately I have reoccurring sinus infections…read moreso I'm back here updating my review. When I went to Dr. Yeung's office recently, I was told I need another surgery! Apparently, they didn't take out a bone in my nose that was blocking my sinus from getting out, and that is causing me having repetitive sinus infections over the years to the point that I'm on anti-biotics every 3 months. They never told me before/after my first surgery that was an issue, or else I would have told them to go all in and remove that bone and do a complete surgery/clean up. This is super frustrating to me, and hence the 1 star.

Dr. Andrea Yeung is an Excellent ear, nose, and throat (ENT) doctor. I was in dire need of a…read moreskilled ENT specialist. I had been suffering from a fungal infection in my left ear for six months, and my previous ENT had dropped the ball. Dr. Yeung quickly cleaned out the fungal infection, sent it for biopsy, and saw me four times every three days. Each time, she meticulously 'vacuumed' my ear. It was painful. Dr. Yeung was super efficient, gentle/caring, and she got great results. As well, her treatments helped close the hole in my middle ear. She also has great staff. I feel lucky to have connected with Dr. Yeung.

Finally Free From Allergy Meds After 30 Years -- Exceptional Care at SH Medical Allergy…read more At 60 years old, I've seen a lot of medical practices over the years, including some of the best, such as Stanford and the Cleveland Clinic. SH Medical Allergy is truly one of the best medical practices I've ever experienced. I actually chose this practice over UCSF, where I often receive care, because SH Medical offers accelerated allergy shots so patients can reach the benefits faster. For me, that approach has worked remarkably well. I had been taking allergy medications intensely since about 1995, including antihistamines and nasal steroids. Now, for the first time in decades, I'm able to get by without either--and I'm no longer dealing with sinus infections. It honestly feels like a huge liberation. Dr. Gupta is exceptionally warm and attentive to detail. She helped me recognize that I likely had an underlying sinus issue and referred me to a specialist, which I greatly appreciated. She was also incredibly compassionate and accommodating when she learned about the sudden death of my partner of 16 years. Her office staff is outstanding. During a penicillin challenge, two of her newer medical assistants, Rishabh Agarwal and Shivaang Vyas, were incredibly comforting and kept me company throughout the process. They patiently answered all of my questions, were very gentle when administering the shots, and even explained how they count breaths--something I was curious about for my own research and teaching. The Castro office itself is delightful. The staff decorate for every holiday, which makes the office feel warm and welcoming. It honestly makes me feel like I'm back in elementary school in the best possible way. Jessica and Rachel deserve special mention as well--they do a wonderful job decorating and also act as warm hosts of the office. The entire environment feels thoughtful, friendly, and genuinely caring. I would recommend SH Medical Allergy without hesitation to anyone looking for thoughtful, attentive allergy care in San Francisco.

Dr. Gupta (and the staff working alongside her) have worked wonders for my asthma and allergies. I…read morewas referred to the SFISA by my PCP after my asthma and allergies were out of control. Dr. Gupta was new to the practice and I was even her very first patient! She and her staff were incredibly attentive and thoughtful throughout my first visit, and even called to follow-up with me the following week to see how I was feeling. Never before have I experienced such high-touch and personal care! She has significantly improved my symptoms and I now see her regularly to ensure I'm on-track. Would recommend to anybody who is looking for a well-informed, attentive, and caring physicians and staff. 10/10! PSA: they moved into a new office and it's bright, clean, and beautifully decorated. Very welcoming :)

Dr Johnson tried to get me to do surgery without fully investigating my problem (snoring). Turns…read moreout I got another opinion and only needed nasal sprays.

Highly recommend! Dr. Jacobson and the rest of the staff were so great! He was very thorough and…read morelaid out a care plan that made me feel heard, cared for and also put at ease. I had been to three doctors before him and none of them even put together a plan, much less used data from bloodwork and tests to back it up.

Extremely unprofessional asshole of an Office Manager and chaotic communication. One of our…read moreappointments was cancelled without our permission. Also when calling to schedule/change appointments, 9 times out of 10 it goes straight to voicemail, no one responds. The doctor was good, but the administrative team is horrible. Definitely do NOT recommend if you seek a professional operation.

The anxiety and helplessness I felt after a trip to the emergency room when my daughter had an…read moreanaphylactic reaction to a single cashew was overwhelming. While OIT through Latitude is definitely costly, it has been a safe and effective way for our family to help desensitize our little one to her multiple food allergies. The facility is clean and has a lot of fun toys to keep the kids occupied while waiting for allergy testing or updose allergen appointments to pass. However, in my opinion, the best part of going to Latitude is the team. Michelle at the front desk is effective and considerate, always helping us schedule with ease. Isha is warm, kind, and patient with my daughter who takes a long time to warm up to people. And of course, Dr. Jaspreet Dhami is knowledgable and encouraging throughout the process. With the slow and steady increase of allergen intake (be advised OIT will involve a decent amount of "homework" with daily allergen exposure), I am hopeful that we can prevent another anaphylactic reaction.

I have been a patient of Dr. Smith and Mary Ellen for many years. Highly recommend his practice.read more

Dr Smith is the best doctor I've ever had. He's patience and makes sure all my questions are…read morealways answered. I have a very persistent issue with sinus infections, not to mention horrible allergies, and he always takes the time to make sure I'm feeling as best as possible given the circumstances. Mary Ellen at the front desk is a hoot too, love talking to her and she's very helpful as well. I can't say enough nice things about Dr Smith. I wish his office was open more often, but that's a minor inconvenience as he's given me the name of a colleague to contact if his office isn't open.

I saw Dr. Ellison on 11/3/25 and after a hearing test he ordered a MRI for me. I found him to be…read morevery thoughtful in his questions and he called the day after the MRI with my results even though I was able to read them on myhealth. I had follow-up questions and he responded to my emails within hours on the same day. i highly recommended him. Yvonne K.

Fast, friendly, and just so good. The whole staff is great! My first visit was for an ear…read moreinfection and that got taken care of quickly. Now i just go back for regular ear cleanings. Today my appointment was at 10:30AM. I got there at 10:25, went straight back, and was walking out at 10:30. Just perfect!