So here goes one of those personal reviews, but something that is important to me in the event…read moresomeone is out there looking for reviews. I found Dr. Lee about a year after learning about BII (breast implant illness), as he was the only surgeon from Indiana located on a recommended explant surgeon list at the time I was pursuing a consult. He was in Ft. Wayne and me in Indy so there was some distance. I'll admit, I wasn't quite versed in surgeon reputations but I knew I wanted a recommended surgeon and I felt comfortable after my consult with not getting another consult. He seemed so knowledgeable and supportive about BII and the office staff are all so sweet. After all, they are in the business of making you feel beautiful regardless your circumstance. I love the Godly feel in the lobby and the holistic approach he takes. As I sit here 3 months PO, although I don't have the beautiful results (no fault of Dr. Lee) I see others have, I am pleased with the care and professionalism I received with the office. Staff were quick to respond when I had any questions or issues during recovery. Overall, my recovery was fairly seamless and I know that was partly due to his recommendations.

Dr. Lee comes highly recommended by many folks in Fort Wayne and the surrounding area. So when my…read moremom wanted a breast reduction I told her to have a consult with Aspire. She went, insurance was approved, and she had the reduction surgery. A day later, things just weren't right. I sent photos of my mom's breast/nipple to Dr. Lee. He was quick to respond, but didn't see any issue. My mom was in pain, swollen and finally was told to return to the office after an unbearable weekend. She was told Dr. Lee would have to take her back into surgery, to remove infection and swelling. This happened two more times! My mom kept going into the office, and without any type of numbing agent he would cut away flesh from her nipple. She described how painful and horrid the experience was. She eventually lost her entire nipple. She wishes she had never had the procedure. I went to Aspire a few months ago looking for my own augmentation recommendations. I never felt like it was Dr. Lee's fault my mom had all her issues. Sometimes things just happen. But I just felt Dr. Lee wasn't very personable, didn't even spend much time examining me, and wasn't really listening to me. Overall, I realize you cannot always predict the outcomes of what happens with a patient and how they heal, but I believe if my mom would have been seen sooner instead of made to wait out the weekend she could have endured far less trauma.

Improvement isn't possible according to the Customer Service Supervisor. She let me know that this…read moreis "just how it is." ONE doesn't care about whether or not you get the assistance you need. The only way to improve is to replace current top management with a team that wants to serve the patient. Period. ONE is outsourcing their work to a 3rd party portal. They would rather you click on a computer screen than to answer any questions, work to make an already hard situation better, or actually get you to a human being to assist you. The humans that they do have in the front office are rude! Not just at one office, at every location. That type of service trickles down from the top.

Leading up to surgery for a ruptured achilles, the communication was very poor. No one communicated…read moreabout the day of and what to bring (I had to call), after the surgery I never saw the surgeon again that day or on the follow up appointment, no wellness check or call on the third day as the post op instructions stated, and no communication about what to bring on the two week check (like the boot I already purchased). It's really unfortunate to see how modern medicine has evolved into nothing but profits.

I have never been so mistreated. I had unexplained neurological issues and the doctors accused me…read moreof lying about everything. My symptoms, my story, and felt confident enough to include that in the clinical notes. They lied consistently in my chart and dismissed me every chance they could. "Patient Advocates" reviewed my complaints and told me they did nothing wrong while not addressing a single actual complaint. I can't even get my actual complaints addressed because they "won't reopen the review". Parkview doesn't care about patients or providing quality care.

I had to go to parkview ER and was admitted there was 4 units of blood transfusion. they GI unit…read morethe only thing they know how to do is scope you and the answer is well we can't find were it is leaking so we will just send you home what a joke. Norm Clark ps if you need high tech care look elsewhere

If you have to have periodic injections in your eye(s), there is none better than Retina Institute…read moreof Indiana. Your experience begins with an amazing staff of friendly, smiling faces. The knowledgeable and well-trained assistants are equally friendly and empathetic. Dr. Salam is a published authority on the subject of ophthalmology and retinal issues. He is very professional and highly skilled. The systems in place in the facility benefit both patients and staff in an efficient manner. I've been a patient for some time. If you have to have this kind of care, I don't think any place else is better. It's atypical of medical facilities. It's excellent from the moment you enter the building. Just my humble opinion. Regan Ford, Kendallville, Indiana

I guess I don't have anything to compare these doctors to because I haven't had a need for retinal…read morespecialists before. My husband had a detached retina, and his eye doctor sent him to Dr. Khan. We were squeezed in on a Friday because time is an issue with a detached retina (I have learned A LOT about this subject since last Friday). We were seen without too much of a wait, and I was so impressed by the professionalism and kindness of Dr. Khan and his entire staff. He performed the surgery that night at Lutheran Hospital - it took about 2 1/2 hours. He then opened the office by himself on Saturday morning to look at my husband's eye. I know we are probably paying out the nose for this (I haven't yet seen a bill), but I am so happy with the way he has treated my husband and how professional he has been.

I came to Dr. Diepenbrock with a long (20 years :( ) history of tension headaches, hoping that what…read moreI'd read on the internet about Botox being a potential treatment for this issue might prove true for me. I was quite nervous and felt very awkward about the whole thing because I'd never had anything cosmetic done and hadn't planned to in my lifetime. I've never spoken with a plastic surgeon before and was also afraid that I might get unsolicited advice (i.e. "Well, if we change x or y, you'll look SO much better!") that would hurt my feelings for a long time or something honestly. Nothing I was concerned about came true in the least bit; his bedside manner was A+, and Dr. Diepenbrock was also extremely sympathetic about some personal issues I shared with him that had caused my tension headaches to become much worse in recent months. He came up with a generous and cost-effective plan for treating me during our session but then also suggested that I seek out a doctor that accepts insurance for my type of issue - read: he wasn't even trying to make a return customer out of me, he's really just that nice. As for the results? I definitely feel that it worked. I still get headaches from time-to-time from dehydration or if my neck/shoulder/upper back tension gets too out-of-control; however, the "transfer of tension" to my head doesn't happen nearly as often. These days, I can still feel when the rest of my muscles are tight and aching, but at least it doesn't turn into a headache that prevents me from remembering things or thinking clearly. I think I'll look into having the same treatment on some of my neck/shoulder muscles and see if that solves the problem completely. I'm so grateful that Dr. Diepenbrock was so knowledgeable about this type of issue and was so willing to work with me in my situation because now I might be more on the track to completely solving my 20-year issue. Throw my 5-star review on his heaping pile of other 5-stars; I highly recommend him.

The entire staff and Dr. Diepenbrock are very nice and very orginized…read more His bedside manners are outstanding. I came in with a procedure in my mind, I am losing volume in my face and wanted it corrected. They basically talked me out of the procedure, and just recommended to take better care of my skin. I have no wrinkles but my pores could be smaller and I have spots of sun damage. I could do a better job looking after my skin for sure. They put together some products for me from Obagi line, Dr.Diepenbrock did a tiny bit of Botox to relax muscles under my eyes when I smile so it doesn't cause wrinkles and hollowness under eyes and they sent me home. Next day my eyes look really relaxed when I smile, I love it. The botox shots were not painful and left no marks! I have a follow up scheduled in June.

Notice not a clean facility, waited on bathroom after nurse call twice. It was an hour and still no…read morehelp. My daughter sent out and specifically asked someone for help before I got help. I had come in for pre op screening, was sent to ER for low hemoglobin. After going to restroom, none of my monitor was re attached, B/P , O2 finger monitor not replaced, nurse call button mot given to me. Been here since 1pm and its now 3:15. Blood was drawn at initial entry. PA stared it was his first day and he would be taking care of us, said he needed a stool sample, did it with a gloved finger in rectum. Was told later that it wasn't a recommended way to get a sample due to false positives...was told getting a blood transfusion and it was ordered...after waiting a cpl more hours I finally asked when transfusion would be given. RN in charge of us stated that she was waiting for the PA to sign order. She checked and he hadn't even gotten blood type yet alone ordered the blood as obviously he couldn't because he didn't know what type to order...by this time we are ready to get out of this place, I don't understand how its still in business. Short staffed, call button doesnt get answered if they do its a very long wait. Call button not given back when returned to room, wasn't hooked back up to heart monitor, or oxygen finger monitor. Monitor beeped continually with no one checking it...when I asked if I could give mom one of her pain pills he said of course. I put call button on for water, no one came, I saw RN and asked for water so I could give mom a pain pill. She said oh you can't give pain meds even if its the patient prescribed meds they have to get it from the hospital pharmacy, she asked who said I could do that, I told her and she wasn't happy said that is something they never do. It was the most unreal experience I've ever had at a hospital. Their are quality caring people there that are understaffed. And there are people there who should not even be working there. Mother was admitted after nurse talked us into staying. We did have a good male nurse on 5th floor that night. Had a good CAT scan tech that night, accommodating to 87 yr old mother. Day shift nurse wasn't bad, but stretched thin. Do not feel safe here afraid gor colonoscopy, endoscopy ordered for next day....Dr jas good reviews but if you look on Google so did the hospital, praying for a good outcome without sny complications. Eant to get her out of this place asap.

My mother sent there from AL after fall, Warsaw hosp said stroke, no evidence, normal CT, but sent…read moreto Lutheran. she was ambulatory and fine THEN! hospitalist would not let her leave without exam, waited 3 days, Neuro looked at her at Lutheran via telehealth after 3 days said she was fine. She simply has a uti, was left lying in bed 3 days, now she is too weak to stand! We don't know if she will be ok now in AL. totally unnecessary and negligent. If my sister had not driven 11hours to demand she be discharged, she may have just been left to die there! The elderly are being totally unprotected!

Dr. Stephen Schreck is an amazing ENT at Ears Nose & Throat DuPont Office. Dr. was my Dr. at first…read morehe found the nodule on my neck, my thyroid, in which he's watching very closely. I've just been diagnosed with vertigo. I under went some balance testing for it. The office staff who great you & take your insurance & ID are also so friendly. I then recommended that my husband see him, good thing because it was Schreck that found my husbands HPV P16 Squamous Cell Carcinoma, Base of the tongue & lymph node cancer. 7 rounds of chemo & 35 rounds of radiation. My husband is cancer free.. he still has a long road ahead of him & sees Dr. Schreck every 4-6 months for follow ups. He just did a nasal procedure on my oldest son age 14 right in the office to help stop nose bleeds, in which he suffered from 3-4 times a week. The procedure worked he hasn't had a single nose bleed, in which he's suffered from his entire life. Then my middle child age 11 he did a sleep study, tried several medications then finally a nasal surgery on him, to help stop his freight train snoring. The surgery helped! My daughter age 9, she was told by another ENT she needed tubes, I didn't agree with him, I got a 2nd opinion by Dr. Schreck- no tubes needed. So you see we LOVE Dr. Schreck and I trust him with myself & my whole family. His beside matter is just perfect. He takes the time to actually listen to you. Addresses & answers every question you have, he does not sugar coat anything. He will tell you what you have, what he can do for it, and the chances of it working or not working. Or if surgery is needed. Overall great Dr. I highly recommend him to anyone who needs to see an ENT.

Had a tonsillectomy that developed ongoing complications. At my post-op visit they wouldn't treat…read morethe problem, and 8 months later it's still unresolved. A practice that treats patients this way shouldn't hold a license

You don't deserve a star! This company sent us to collections which we understand and happily paid…read moreit. Then when we go to schedule there's an additional fee for sending it to collections that we have to pay for!? Nah! We will take our business elsewhere!

The Dr I was seeing was great , Ft Wayne Derm as a whole does not care about there patients…read more Absolutely horrible.

I was thrilled to finally be without glasses after 50 years, but that only lasted for 3 weeks,…read more No one could figure out is wrong.. I have 1 diagnosis after another and now I can't drive, can'sew, can't crochet among other things. I would have been better off not having cataract surgery. No one there seemed to care.

Dr. Ponugoti is an excellent surgeon. Her attention to detail at the post-op appointment the next…read moreday was exceptional. The office staff is also excellent. The nurses are experienced and very reassuring to the patients and their "drivers". We return next week to have the other eye done to remove cataracts.