Called New Vision location and was helped by a young man at the front desk. He was patient and…read morespent a lot of time trying to help my daughter and I figure out where to be seen during this "Covid" time. Thank you so much!!!

This facility does not help you, I went in with some pain in my rectum and all then did was give me…read morea rectal exam and that didn't do anything to help me. They told me to contact a gastro-something-or-another and slapped me on my back and sent me on my way still in pain. No medication, no ointment, no nothing, they did not help me AT ALL.

I have had Dr. Stucky as my family physician for 40 years and have never questioned his…read moreprofessionalism and ethics. He has always diagnosed me and treated me with excellent care! He has such a wonderful and caring way about himself...very personable and friendly! No one wants to go to the doctor but this one's the BEST!

I have never been so mistreated. I had unexplained neurological issues and the doctors accused me…read moreof lying about everything. My symptoms, my story, and felt confident enough to include that in the clinical notes. They lied consistently in my chart and dismissed me every chance they could. "Patient Advocates" reviewed my complaints and told me they did nothing wrong while not addressing a single actual complaint. I can't even get my actual complaints addressed because they "won't reopen the review". Parkview doesn't care about patients or providing quality care.

I had to go to parkview ER and was admitted there was 4 units of blood transfusion. they GI unit…read morethe only thing they know how to do is scope you and the answer is well we can't find were it is leaking so we will just send you home what a joke. Norm Clark ps if you need high tech care look elsewhere

Hubby went back today and they saw him right away. Staff was very professional. They didn't see…read morecompletely eye-to-eye on what should happen next with his condition, but Dr. Walker was a good listener and didn't make him the feel like she was trying to get rid of him, or didn't care about his opinion. Overall he was very satisfied with this visit.

Best Ortho Clinic in Fort Wayne! Doctors and all their staff are amazing.read more

I'm a long time ONE patient. I used to love this practice. Warm, helpful staff from registration to…read morethe nurses in the office and highly skilled surgeons. 3 years ago it started to shift. Rude, cold, registration, longer wait times, lack of response from repeated calls for things like refills on meds and assistance with obtaining disability forms. Not great, but okay... still the most talented and top-notch surgeons. 2026: No customer service at all. Use the kiosk to sign in (try that with a broken right arm when you're right handed). No exceptions. You stand in line and are greeted by a stand and computer screen. Need short term disability forms? Do it yourself thru a 3rd party. Get money elsewhere first! It will take 5 to 6 weeks for them to file anything. That meant 6 weeks of no pay for me. Oh! And you get to pay for your forms to be filed. If there's an extension, you pay again. All without any pay. Need help from Customer Service while trying to file all of this by yourself? Forget it!! There's nobody to answer the phone. Leave a message. They promise one business day response. 2 messages and 4 business days later, still no response. Even at checkout there's one person at the counter and a line. 45 minutes for the appointment. 25 minutes waiting for checkout. They will get you fixed. Again, world class surgeons. But you only see your surgeon once or twice. 90% of your relationship is with the staff. And they have no staff. The phone nurses situation in the spine team (3 back surgeries) is so bad and we'll known in the industry that when you finally have to go to the ER at Parkview, just mention that you had back surgery at Ortho Northeast and they will tell you... let me guess, the phone nurses ion the spine team refused to help you. I value my health, my blood pressure, and my peace far too much. After 13 years of relationship with ONE, I'm done. Good luck!​