DO NOT COME HERE! - The BAD reviews are TRUE!!!…read more Terrible experience from start to finish. Overall Experience -Front desk is rude and unhelpful -Staff clearly not trained or don't care -Doctor barely listened, gave generic advice -Prioritize billing over patient care ---- this is a FACT -Would NOT recommend to anyone Plenty of better options nearby -- don't waste your time or money here.

Physicians may be good but office staff is awful. We're talking on the verge of patient neglect…read more You need testing and no one follows up, no one calls back when you leave messages. I took medicine that made me very dizzy. I called and left a message at 2pm on a Thursday asking for a call back. Did not receive a call back until the next morning, nurse wanted to know symptoms and then didn't receive another call back until Monday. Thank goodness I knew enough to stop the medicine. Staff does not follow-up for studies but you can be sure that they will charge you and take payments. I would NOT recommend this practice to anyone! Find someone else.

It's a very nice friendly environment with a very trustworthy doctor. Highly recommend for people…read morewho are having trouble with nosebleeds

From the owner: Dr. Shellenberger's professional interests include pediatric and general otolaryngology, especially…read morein the surgical treatment of hearing loss, head and neck and thyroid cancers, and facial reconstruction. He is active in several professional societies, including the American Academy of Otolaryngology, the Texas Medical Association, Board Certified in Sleep Medicine, and the Tarrant County Medical Society. He has been invited to present papers at several national academy meetings and has published research articles in a number of national journals. His research interests include advances in the treatment of vocal cord paralysis and management of pain after tonsillectomy.

The office was clean, the staff was friendly, and the waiting time was minimal…read more I usually visit the office in Bedford, but I needed to be seen asap and they were able to promptly get me scheduled. I don't have any complaints about this office or staff, if you're looking for a quality ENT, this is the place to start.

Office Experience: Poorest organized office I've ever experienced. I like Dr. Haroun and feel…read moreconfident about his ability, his experience and his personal demeanor but the office is poorly organized, does not give call backs as promised and hold times on the phone are extended (30 minutes yesterday). Also the patient portal had my phone number incorrect so I could not log into it. Labcorp text me over the weekend with test results but the office says that don't have the results!!! Over the weekend, I read the results and I have staph and MERSA in my nose! This is Tuesday and I should have been on an antibiotic treatment two days ago but still waiting to hear from the medical staff. Hold time today was only about 9 minutes. They make up a lot of excuses but never bother to say that they are sorry about the inconvenience. Prior to this frustrating experience, I had to see the Dr. in Southlake not my usual Flower Mound location. No one shared that there are two locations in Southlake so on my way to Southlake, I called and was put on hold for an extended period or time. I finally just picked one of the two locations and happened to get the right one but was about 10 minutes late because I was just driving around and holding on the phone! After arriving at the office, there were other frustrated patients there. So, if you choose this clinic, you will receive good medical attention but be prepared to have patience with the poorly run front offices.

Dr Webb is FANTASTIC! My 13 year old son just had his…read moretonsils out last week and he is feeling 100% already!

My 7 year old had his tonsils removed by Dr. Webb last week and Dr. Webb is the doctor our whole…read morefamily goes to for ear trouble. He is an outstanding doctor! His staff is helpful, respectful and kind and Dr Webb's bedside manner is wonderful- we just love him!

No wait. Quick & accurate diagnosis. Modern technology. Progressive practice. Easily accessible…read more I operate my dental practice the same way & appreciate when other practitioners respect folks time like they should & practice with excellence. Dr. Branch has many patients whose sinuses & teeth overlap & diagnoses would otherwise be tricky. With Dr. Branch's ability to understand the 3D images that we take in my office, it makes working with him an absolute pleasure & our mutual patients benefit greatly from it. Corsicana does not realize what Dr. Branch brings to this community. Side note: Vicky makes noise canceling hearing protection custom molded to your ears. For a very reasonable price, she can protect your ears & will not hurt you.

I have a rare issues with my ear and had seen 2 other doctors that didn't know the answer to the…read moreissue. It took sometime and several visits to get to the problem since it is not one that many people have and took more than one scan to get to the problem. Plus, lab work on the fluid drainage. One thing I liked about him was he would look up Medical issues, treatments and did reach to find the answer. Once he found the problem he sent me to one of the top surgeons in the DFW area that had fixed this type of rare issue successfully. Awesome Doctor.

Dr. Wu is awesome! Professional, communicative, most knowledgeable, personable, and caring. He…read morelistens attentively and he explains with the utmost clarity. And, he knows his stuff! You will not find many like him. I can't praise him highly enough. He is perfect.

Although my allergies are primarily seasonal, I have had them all my life. I apparently accepted my…read moresymptoms to just be normal for me and thought my only alternative was to take medicine to manage them. That was two years ago, then I met Dr. Otto and committed to learning a better way to live. Under his direction, I learned how to make healthier decisions and feel better than I have in years! Life presents unexpected challenges at times that forces change. My openness and motivation to live a healthier life resulted after the death of my husband of thirty years at only 53 years of age. Never expecting to be a 51 year old widow and mother of three, I became determined to improve my health and do everything in my power to be here for my family. The bottom line, my allergies have improved, my energy has increased, I have fewer colds, I have lost the extra stubborn pounds, and have transitioned to eating healthier without feeling deprived of my desired lifestyle. I highly recommend that you trust Dr. Russ Otto to guide you to better health.

Great experience with this practice. Both locations (Prosper and plano) have been great. The…read moreperson who did my allergy testing clearly wasn't having a great day but the doctors are great and attentive.

Have taken my kids to see Dr. Palmer. He's got great bedside manner. He's very nice and friendly,…read moreand very happy to talk or explain things. Open to any questions I had. Make sure to bring a list of questions to ask, because he is happy to answer them and will do so quickly. He's fast, but doesn't feel pushy to get you out. Office wait time ranged from 15 to 30 minutes, though there was one occasion where we were in and out fast. That was nice, but probably not "normal" (for ANY doctor's office). All of the office staff I interacted with were very nice and friendly. Dr. Palmer did a great job removing my toddlers adenoids and tonsils, and she's been sleeping so much better.

Dr. Palmer is the best. He's put tubes in both my children's ears and removed the tonsils in one…read moreof them. He's also performed sinus surgery on my wife. We think he is a terrific surgeon.

My husband had an appointment here and the team was amazing. Dr Johnson was excellent. She…read moreexplained everything in depth to my wife and I. Jasmine at the front desk did an awesome job as well getting my husband set up for his initial appointment. I will say they are also very COVID cautious. Dr Johnson came out to our car to take our temp and they provided hand sanitizer once we entered the building. I highly recommend Audiology Associates to everyone!!!

They are excellent and I highly recommend them if you need hearing aids. Both Audiologists are very…read moreknowledgeable, very friendly and just plain good people. The two ladies in the office are also wonderful.