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    James Leffingwell, MD

    1.8 (5 reviews)
    Closed • 8:00 am - 5:00 pm

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    Cross Timbers Ear, Nose & Throat - Mansfield

    Cross Timbers Ear, Nose & Throat - Mansfield

    1.8(20 reviews)
    0.0 mi

    Dr. Wu & his entire staff were extremely personable & knowledgeable & understanding of my medical…read moresituation. I really like Dr. Wu & Pamela & Stephanie & Marla, the audiologist. In addition, Elizabeth the patient care coordinator was so kind & treated me like a friend. Thank you guys for being there for me. It means more than you know. Great location in Mansfield. They have a very nice office here. They serve chilled bottled water (it was a 100° outside - a godsend) & snacks while you wait. Drink up though, you're not going to be waiting long. They accept insurance, Medicare & credit cards. I left feeling 100% better physically & mentally.

    I am sharing my experience with Cross Timbers ENT, specifically Dr. Shellenberger and team,…read moreregarding the Inspire procedure for sleep apnea to help others advocate for themselves. Over eight months, my care fell short regarding communication, due diligence, and patient education. Key issues: Delays: After waiting 8 months, I was told I needed a completely different sleep study. This prerequisite have been caught by the surgery scheduler at the start. Poor Education: I was not given clear information about the mandatory steps or timelines for this surgical pathway. Communication: Response times were slow and minimal, requiring constant follow-up on my end. Lack of Advocacy: I did not feel the practice actively advocated for me or adequately managed my care.I advise future patients to closely track their own timelines and requirements if using this practice. I hope they improve their patient communication and administrative protocols.

    James Leffingwell, MD - earnosethroat - Updated October 2026

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