Dr. Khan and the orthodontists themselves have been good, but my experience with the office's…read moreinsurance and billing practices has been extremely disappointing. Before starting treatment, I specifically asked Michelle to verify my insurance because, as a teacher living on a budget, I could not afford unexpected costs. I delayed treatment for a week so they could confirm coverage, and I was assured my insurance would cover $1,500. Based on that information, I signed the contract and began treatment. Months later, after already being deep into treatment, I was suddenly told that insurance had not covered anything and that I was responsible for the balance. When I questioned this, I was told they had only done a "verbal" verification and had no documentation of it. Despite repeatedly assuring me coverage had been verified, they now point only to the contract saying I am responsible if insurance does not pay. Communication has also been extremely frustrating. Calls were not returned, I was repeatedly placed on hold until the office closed, and promised callbacks never happened. Meanwhile, payments continued being deducted without proof of payment being provided. Unfortunately, while the orthodontic treatment itself seems fine, the business practices felt unprofessional and predatory. I trusted that my insurance had been properly verified before committing to treatment, but instead I was left dealing with unexpected financial consequences after I was already "on the hook" in the middle of treatment.

Top of the line stuff - from the moment you walk in the door and punch in on the touch-screen…read moresign-in computer, to the dental chairs with individual computer screens with digital photos and records that track your ortho progression. The doctors and staff are friendly, quick, and definitely recommended.

After having negative experiences at other dentists I was delighted by the warm welcome (by Janet)…read moreand the caring staff and expertise of Dr. Brian McCurdy. I had lost my front tooth in an accident and it had been very traumatic. Dr. McCurdy explained the process to me very thoroughly and I felt in safe hands with him. He paid close attention to my asks and I left the office with a beautiful new implant that fit my smile perfectly and confidently. I changed dentists so my whole family can enjoy this wonderful practice.

Both doctors provide a family-oriented and patient-oriented approach to dentistry. They really care…read moreabout your needs and treat you as if you are their only patient. The staff is friendly and always provide a smile the minute you walk in the door. I highly recommend them.

Dr Mozner is the absolute best. He has a gentle approach to…read morehis work, his work is meticulous, he is a perfectionist and he has a dedication to excellence. He and his entire staff are an amazing team and could not be any more friendly. You will never be disappointed to visit them for all your dental care !!!!

NO PAIN!! He and his staff are the best experience I have ever had in 50 years of going to a…read moredentist office. When he says you won't feel pain take it to the bank! Clean office environment, dental staff #1 in NYS. I highly recommend his services to everyone young middle age older. It's simply the best experience I have ever had and I look forward to going back. I have never said that about any dentist ever!! If I could give 10 stars I would!!

Pleasant experience. Staff very willing to accommodate the patients needs. This is a one shop…read moredental. They have a large facility with all the dental departments in 1 location. Dr Rongo and his staff are great.

Had a front cap done in 2024. the color has a grey tinge to it and does not match the rest of my…read moreteeth. I went back to Dr Rongo pretty soon after saying the color is off and he suggested I redo the other caps so they would match better. I didn't feel like redoing 4 caps, especially my front teeth. I have seen two different dentists for check-ups since getting my cap done by Dr. Rongo and they both said the color is off.

So far, I'm happy. Our son is 22 months old and went for his first visit. Everyone is super nice in…read morethe office. For a first visit, everyone was patient and they were able to do what needed. At the end we got rewarded with a toothbrush, balloon, and some stickers. Was not a long wait and super close to home.

From the reception to the actual dentist this location deserves like 10 stars they are beyond nice…read moreand friendly which is needed when dealing with kids and infants! Dr.Marayam and Sumiyah were the nicest and so gentle and caring! So happy with our choice to bring our girls here!!

Expert compassionate care, what more could you ask? Dr. Paul has been taken care of my teeth for…read moreover 20 years. He is not just an expert in his field, but is a life long learner. I highly recommend!

This practice has a knowledgeable and compassionate team of dentists and staff who have helped me…read moreimprove and maintain my dental health for nearly 15 years.

My husband and I visited Soundview Dental this week (the office is beautiful, clean, and nicely…read moredecorated), and I have to tell you that we were both pleased and blown away by how everyone in the office was so lovely, friendly, and Professional. Maureen gave me the best exam I have ever had at a dentist. She took all the measurements of my mouth, including all the X-rays, and then used this new technology to capture images of my entire mouth. I could then view them on the screen. And gave me an excellent cleaning. Gentle with no pain. Additionally, Dr. Glackin was amazing. He is smart, funny, and gives it to you stright, but does not make you feel bad about anything. When he came in and looked, he went over all of Maureen's work and then checked each of my teeth. I have to go back for some more work, but I will not even give it a thought because they all made me feel so comfortable. He is smart, funny, and gives it to you stright, but does not make you feel bad about anything. If you need a Dentist, this is the team you should go to.

Go here! From start to finish they were fantastic. The most thorough dental exam and cleaning I've…read moreever had. Friendly, professional staff. Highly trained team of hygienists & dentists. They were informative every step of the way. Trustworthy & honest team that knows their stuff. They made what can be an uncomfortable visit as pleasant as possible. I will be back in 6 months for my next routine cleaning. Shout out to V for being so gentle!!!

Hi Dental is located in the same block/main building of The Jefferson of Farmingdale Plaza…read more(apartment complex). Directly surrounding the block are metered spots. There's a free three hour lot off of S Front St between Main St and Elizabeth St as well. Hi Dental is actually considered out-of-network for our dental insurance, but every single member of my family hates the dentist so it was of the utmost importance to find one that we actually do love. I spoke to Kate, the receptionist, about our insurance situation. I stressed that I didn't mind a reasonable cost but that I was concerned about extreme, surprise bills. She got our information, spoke to our insurance, and was able to be very transparent about the charges that we may incur. I also received handy text reminders on my phone before our appointments. The office itself is clean and brand new. We actually lived in the same building when Hi Dental opened and I'd been eyeing it as a potential dentist for two years before mustering up the courage to bring my family. There's a restroom right off of the waiting room that's large enough to accommodate our double stroller and myself. There's also water, tea, and coffee available. My daughter enjoyed the little reading nook and kid's books. There's also free wifi available that was easy and reliable to connect to. As aforementioned, no one in my family enjoys going to the dentist. My young daughter and husband straight up hate going. My daughter refused to even open her mouth up for a dentist up until her appointment with Dr. Im. So that meant she never had a successful dentist visit until now at the age of five. I mentioned this on the paperwork new patients fill out before being seen. Dr. Im read it and had a brief chat with me before they brought my daughter back for a cleaning. I was able to stand in the hallway by the exam room and observe her appointment. I knew it'd be a home run as soon as Dr. Im offered to play something on Netflix for my daughter to watch during her appointment. Dr. Im and Kate explained everything that they were doing before they did it. A positive time at the dentist for my child is priceless because it makes my life easier. For my husband and I, Dr. Im showed us the x-rays of our teeth before doing a cleaning. My husband is an orthopod and seeing our x-rays clearly on the large flat screen tv was just a nice, quiet confirmation that Dr. Im is being honest with her suggestions for further dental care. We both found it easy to talk to her about our respective dental concerns. I also thought Dr. Im had a light, gentle touch when it came to the actual cleaning and Kate was also not overzealous with the suctioning. We got a clear breakdown of the cost of our visits and a bag of dental goodies at the end of our appointments. Dr. Im and Kate transformed our family's negative perception of dentist visits. I'd highly recommend Hi Dental to everyone!

I will first go into Positives - Dentist lady is very personable, Office is very clean, Kate at…read morefront desk is very organized and a perfectionist Am giving it 3 stars because Kate (as being a perfectionist) can also be contentious and derisive in her tone to the patient. Also they stopped taking major insurances (like Guardian and later Delta) dropping their existing customers of years who were using those insurances.