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    Mateer Orthodontics

    5.0 (11 reviews)

    Services - Mateer Orthodontics

    Orthodontics

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    Absolutely the best doctor. Such wonderful bedside manner and great staff! Always on time and my daughter loves going there!

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    The Smilist Dental Commack - The Smilist Dental | Commack, NY | Dentist

    The Smilist Dental Commack

    (23 reviews)

    I had two appointments here, one cleaning, and one filling…read more The cleaning seemed to be very thorough but it was painful and i was not a fan of the technique where the hygenist picks at your gums to see if they bleed. my teeth hurt for weeks after this. there is also a big push to get invisalign here so they will ask you about it no doubt multiple times. their phone message system doesn't seem to be coordinated with their online check in system so even if you provide your health and insurance information beforehand, you will probably still receive texts daily leading up to the appointment telling you that you haven't. As far as the filling procedure itself it was painless and the dentist was very accommodating, however it seems like the office is a little busy at times and they are pushed to cut corners. there were several interruptions while my filling was being done by other staff members inquiring about how much longer it was going to take. In the end it seems like my filling was rushed because it was very rough and protruded to the point that it was pressuring the adjacent tooth and caused sharp pain. I ended up having to get it fixed about a week and a half after while i was on vacation. Overall I would say this is not a bad office but you need to be aware and always advocate for yourself. If something feels wrong, tell them otherwise they will gladly send you off.

    Like most people, going to the dentist isn't my favorite, but I understand it's an essential part…read moreof maintaining good oral hygiene. My hesitation comes from a past experience where a dentist tried to pressure me into unnecessary treatments, using scare tactics to justify extra charges. That experience left me feeling uneasy about dental visits, but I still recognize how important they are for overall health. With that being said, HERE WE GO: Front desk - 4/5 - they said there was an issue with my insurance. I told them there wasn't and it was the same. They insisted I had to pay out of pocket for my cleaning. I assured them this was incorrect (I only booked the appointment because I had two cleanings for free per year from my insurance). The gentleman at the front desk checked again and again, realized something wasn't "coded" correctly (I don't know what that means), and told me the appointment was covered by insurance. I was considering giving 1 stars because of this, but the fact that he stuck with it and figured out the issue was assuring. The whole thing only took about 5-10 minutes of awkward haggling, but we got there. (I think this issue probably could have been rectified beforehand. Please check my insurance BEFORE I come to let me know there is some issue, no?) Hygienist - 5/5 - I think she could tell I didn't want to be there. I had my headphones on and grimaced every time she went into my mouth. She was courteous, efficient, and I know she did a good job because my mouth definitely felt cleaner afterwards. Doctor - 0/5 - This is where it gets weird. After the hygienist finished, she told me I have to wait for a check in with the doctor. After waiting what feels like an unnecessary 15-20 minutes, the doctor comes in. This is how the conversation goes: Dr. Rob: Hello, what nationality are you? ME: ? ? ? Dr. Rob: Where are you from? ME: I am from here. (this is true. I was born in NY. Nothing else matters) Dr. Rob: (doesn't get the hint, I don't feel like discussing pedigree) (insists) No, where is your family from? ME: South America. Dr. Rob: (continues prying) Ok. What do you do for work? ME: (Please just tell me my teeth are fine so I can GET OUT OF HERE) Law. Dr. Rob: Nice, either you're doing well for yourself or you have a lot of debt? ME: ? ? ? (I'm being pranked right?) *Note for the next part. I have a bridge in the back left of my mouth that was put in when I was like 20. I am now 37. My first visit, I asked if it should be removed, and was told, "If it isn't broken, don't fix it." Dr. Rob: Well, I don't know if you have a cavity where your bridge is. ME: ? ? ? Dr. Rob: I can't see under the bridge, so I don't know. ME: What does that mean? Dr. Rob: You might need a root canal. ME: ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ME: DO I NEED A ROOT CANAL? Dr. Rob: I don't know, you might. ME: WHAT DOES THAT MEAN? Dr. Rob: I can't see under the bridge, it looks cracked. Do you have any sensitivity. ME: No. Listen, I haven't had a cavity in over 10 years and I have zero sensitivity anywhere in my mouth. Dr. Rob: (jabs his fingers about my mouth) Does it hurt when I do that? ME: No. If I don't have any sensitivity, do I need to do anything? I'll let you know that I don't want to do anything unless absolutely necessary (BECAUSE I HATE COMING HERE) Dr. Rob: No, if you have sensitivity, come back. ME: Thanks!

    Today's Dentistry - call times

    Today's Dentistry

    (3 reviews)

    Reviews Todays Dentistry…read more Google review summary 5 4 3 2 1 1.9 (17) Reviews All root canal6 insurance5 zero3 phone3 +6 Sort by Most relevant Newest Highest Lowest Irma Cristina Solis Local Guide·41 reviews·12 photos The worst experience ever!! The Dr. Is amazing but please the recepcionist take her out!!!! People like her should NOT work on customer service!! This is my our History: ... More Sumaiyyah Bhatti 2 reviews a week ago New I had a great experience at Dr. Melideo's dental office thanks to Janessa and Skylar. Dentist visits usually make me nervous, but they were both incredibly reassuring and professional. ... More Autumn Krill 1 review a month ago This office is a complete disgrace. I've been trying to get an appointment since last July to fix a root canal that left me with a persistent infection. They almost never answer the phone, and when they do, the staff is rude, dismissive, ... More Brittany Soper 3 reviews 4 months ago Do not go to this dentist office. Had a root canal done, I came back to get a cap exactly 7 days after the root canal was done, I was also supposed to get a second root canal on a different ... More 3 Irma Cristina Solis Local Guide·41 reviews·12 photos 2 hours ago New The worst experience ever!! The Dr. Is amazing but please the recepcionist take her out!!!! People like her should NOT work on customer service!! This is my our History: My Husband is patience of this place and he is very happy with the Dr. He refered my parents to this place. TODAY 06/10/2025 My Father had appoiment at 4pm. I received 3 calls from this place during the morning that they had cancellations and if my father can be there before. They have on FILE MY NUMBER because my Father doesn't speak English so I manage all his appoiments. I took the 3rd call and the lady said that my Father have appoiment at 3 pm. I called my Father to confirm this and connect the call with the lady and she start to speak in spanish and she scream to my Father we called you to confirm at 3pm and you said YES! I Said to her relax one moment you don't have to treat us like that, is impossible that you confirmed this appoiment with him because you have my number and I never got a call from you. She scream again saying are you coming or not?? I was about to respond when she HANG UP the phone. I tried to call her again and she refuse to take the call

    To start off, their hours are not updated on maps. Therefore, I call to try to make an appointment…read moreand they never answer. I took my daughter to get a tooth fixed, we are not aware of the process of getting the treatment she needs for that reason we were not aware that she needed to go back to receive further evaluation and therefore a few months later the filling fell out. They are responsible to give proper instructions to make sure they patients receive the treatment properly. Their hours are awful. They are open in such a weird time frame and they don't properly care for their patients.

    Mateer Orthodontics - orthodontists - Updated May 2026

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