I have had a large puddle on my basement floor whenever it rained hard or when the snow melted. For…read moreyears I was placing multiple towels down to soak up the water. There were also some mold spots on the walls. I called WBS and a man came out in a couple days and defined what needed to be done to fix the problem. He sent an estimate the next morning clearly stating what needed to be done and I thought the price was reasonable for the amount of work needed. From there everything went like clockwork . Elana in the office was super and got everything scheduled . The workmen showed up on time ,as scheduled. Covered all the walkway areas they used to go back and forth. They were knowledgeable and completed the job as outlined in the estimate. Very courteous and polite. Wet Basement Solutions was a delight to work with and I would highly recommend them for anyone's wet basement or mold issues.

Our basement looks so much better. The guys did an awesome job. I will recommend this company to…read moreanyone who needs black mold taken care of! Thanks again!

if I could rate this company a zero I would have! I had a pipe burst back in January, called for…read moreremediation (first mistake). I was told someone would call me to set up a time to bring fans and dehumidifiers in. my job brings me out of town for the day about 3xs a week. I got a call when they were at my home(I wasn't).1. Luke was supposed to call and set it up. I was at work over an hour away. I told them how to get in( not happy about not being home while they were there). 2.my plumber found they had put a drain hose into a non working drain(also while I wasn't home) and water was backing up into my basement.3.when I did return home, I found when they removed my moldings, they didn't use care at all(both of my contractors told me this). they ripped Sheetrock that I had to fix, 4.took a ceiling fan down, but didn't leave hardware, left dirty ceiling fan(water had poured out of it) and molding with nails in it on the unaffected dining room rug. 5.we also never found some of the moldings(my house is over 150 yo), 6.they broke a deck step when they pulled their machines out(found right after they left) 7. when they removed machines(I was home) not one of them had boot covers or anything. i had to clean up snow from their boots throughout my home after they left. 8. when asked for a bill, 2 months later, was told they hadn't gotten to it yet- they were busy. my insurance agent requested it to close out my claim. was told this all 3 times I called for a bill. So frustrating! this is the most unprofessional restoration place ive ever seen. if you value your home, do NOT hire this company

In the unfortunate event of a fire or flood, Fire & Water Restoration is the only name that does or…read moreshould come to mind. They are incredibly responsive, and they will not finish the job at your home or place of business until you are 100% satisfied. Pete, Mike, Mark, Brian, Matt, Allison, and the rest of the team are incredibly well-versed in the company and extremely attentive. They always have the customer's best interest in mind. I highly recommend their services!

Usee Builders provided a high quality replacement for my old, partially rotting wood plank deck…read more Frank, the owner, demolished parts of the deck and hauled away all the disassembled materials. Frank then efficiently and professionally reconstructed a high class composite deck, with railing and steps at a very reasonable price. Frank is a hardworking professional constructor whom I highly recommend.

The service I received from the estimate through completion of the project was excellent. Joshua…read moregave me a fair estimate compared to some of the other quotes I received. He was great at also getting me the information I needed to get the permit required for the village I live in. The Syracuse crew who installed my fence were great. The guys were friendly, fast and very responsive. They cleaned up and checked to make sure everything was good. I would highly recommend going with the Vinyl Outlet.

requested an estimate for a new fence. Joshua Fletcher was my design and was remarkable in…read moreexplanation and detail of what to expect the price I was quoted was exceptionally wonderful.

Bruce and crew did a complete overhaul of my house. I needed lead abatement work done and they went…read moreabove and beyond my wildest expectations. About the only thing they didn't do was replace the roof. Everyone was incredibly friendly, professional, and considerate of me and my house. "Thank you" is such a small thing to say to express my feelings about the work they have done.