READ THIS POST BEFORE DOING BUSINESS WITH WOODFORD BROS…read more They were retained to replace my sister's gutters for $10.3K. They wanted a $3.1K deposit which she had to pay in cash because their "credit card reader failed". This amount turned out to be excessive and in violation of NY law. The work was schedule for December of last year. Without notifying her, they rescheduled the installation for March of this year... without her consent. However, my sister who signed the contract became seriously ill... is in the hospital... and would not be available to supervise the work at that later date... a date they rescheduled to do the work without my sister's consent or knowledge. As such, a demand for return of the full deposit was made and refused by Woodford. We will be taking further action. UPDATE While it was inexcusable to have withheld the deposit, Woodford is making a full refund of the remaining deposit and promised to send it certified mail the same day. My thanks to Eric for his prompt response to this matter.

Extremely disappointed with the work Woodford Brothers did in my basement…read more They did waterproofing for me a couple of years ago, and when they dug and re-poured the concrete around the perimeter of my basement, they left the floor with a significant and uneven slope. I didn't notice how bad it was right away because I've been slowly saving up and doing small projects over time to turn the space into a playroom. Once I finally started bringing in professionals to move forward, the issues became impossible to ignore. The slope is so severe that I can't get flooring installers to lay carpet, and shelving can't safely sit against the wall without leaning -- which is a serious safety hazard since this room is meant for my two-year-old. I've called the company multiple times and was told I'd receive call-backs, but no one follows up. No real solution has been offered, and they've shown no willingness to fix the problem. Even a professional from Lowe's said they had never seen a job done like this and that it absolutely shouldn't look this way. For the cost of the project and the trust I put in this company, I expected far better. I would strongly recommend getting multiple opinions before choosing Woodford Brothers.

Working with EcoSpect was a great experience. I hired them to put in sump pumps and a radon…read moremitigation system in the basement of my house. Joe was my contact person, he was responsive and answered all my questions about the estimate, and what the process and the final results would be. The crew members: Santos, Henry, Joel and Mario, were nice people, they worked very hard and left the job site clean at the end of every day. The job was finished on time, and I now have a dry basement and additionally a much better looking basement! Everyone who has been down in the basement and seen the work done by EcoSpect has been very impressed!

From the owner: We transform your basement into healthy, usable space and improve your home's value. EcoSpect uses…read moreproprietary basement waterproofing systems to protect your family from the harmful effects of moisture and flooding.

Chris is the only guy to use for masonry. Rebuilt two front steps for me, and they look great…read more Great clean up. Great guy and crew.

I am so pleased with the rebuild of our chimney. They had a plan and look organized. Cleanup was…read moreextremely thorough. Pricing was comparable to simple parging. They were friendly, and Chris was flexible beyond expectations. I have already invited them back for more work in the Spring.

So far not so good. Sales person Chris Twarzak omitted work to be done on the contract. People,…read moremake sure you read not just sign. Floor drain in low point removed and not replaced. Also no clean out on that wall. I'm told the sump is the low point. Hard to get water in when it's built up higher than the floor level. I have water lines that need draining before winter and it goes onto the floor and it pools up nowhere near a "clean out". If it's only a "clean out " why is it sloped downward? I guess that explains why its at a point the water doesn't go to. Not a drain. Grr. Also my water intrusion shot right past the bright wall and created a pond nowhere near a "clean out " coincidentally the area the water pulls up at is where the drain used to be before they removed it. Also, during the recent heavy rain for days, if you look in the inspection, clean out port, there is no water flowing. It does not follow the drain tile. It's beneath it. Their solution to water pond in the low area was to build a dam to prevent

We used Franks to bury gutters, install a new bubbler at the street, and changed plumbing for our…read moresump pumps. This was not an inexpensive job compared to other contractor prices, but we went with Franks because of their reputation. Not everything went exactly to plan, a couple things were missed by people, but Frank called me personally because he was not happy with the execution of the project. I wasn't even that upset because they felt like minor annoyances compared to past contractor experiences I have had. They had already communicated that they intended to send different people out to fix them, but Frank went above and beyond! See during and final pictures! We fully intend to use them again for some future basement projects. Listen, you can't control everything everyone does as an employee of your company, but you can make it right. And if you aren't sure if a company you hire is going to have your back if something goes wrong unexpectedly or something gets missed, then just choose Frank's because they are just incredible at taking care of their customers. Above and beyond!! We are grateful to have them!

I called a couple different contractors to fix the water problem in my basement. Better Basement…read moreWaterproofing's estimate was significantly less than the others. They were able to start the following week. It's been over a month and my water issues are gone, and at exactly the amount quoted in the estimate!

Jeff, is honestly the best. We had 4 different quotes and we went with Jeff & his team, and thank…read moregoodness we did. He's honest, to the point, won't try to upsell you or overcharge, extremely efficient and clean! My husband and I wish we could use him more for other projects! Would definitely hire him again.

Great company. Set up the appointment to have our sani dry unit checked because it was leaking…read morewater. The company that put it in wouldn't honor the warranty. We called here they came out on time. The guy that came out was really nice. Cleaned it up and its working great!

From the owner: We are focused on high-quality solutions for all your wet basement & crawlspace problems. Our team…read morehas been expertly trained in the use of all our industry-leading products, such as our WaterGuard perimeter drain, our high-volume sump pumps, and our self-draining SaniDry dehumidifiers. If you have noticed a moldy smell or if your basement floors feel damp, schedule a free in-home estimate today.

Shiw uo to do inspection of basement but then never provide with free estimate as advertised,…read more never return phone calls or answer emails... horrible customer service

Good guys they did quality basement work for me! I would highly recommend them and the prices are…read morefair too