If the manager for this location could get back to me, that would be great. I placed a mobile order on the app on my drive to a meeting this afternoon. I got there a few minutes later and the doors were locked and a sign on the door said they'd be back soon. We waited about 20 minutes but no one reopened the store. Ended up being late to the meeting but wanted that large orange dream machine. There's no place on the app to cancel an order once placed. I called the store but it went directly to "the voicemail box has not been set up yet." Completely understand that emergencies happen and maybe closing the location for the afternoon was unavoidable, but I paid for a smoothie. So can I get a refund or large smoothie voucher please? read more

Jamba - Juice Bars & Smoothies Near Me - Katy, Texas

Disappointing experience!!! I ordered through the app for pickup. When I arrived at the store it was closed. Now I'm stuck between my credit card company and the store finger pointing over $30. I would be ok if this was the first time but it's happened multiple times when the store didn't open as per the posted hours in the app. Hoping this raises some awareness to customers to not trust the app and avoid this experience. read more

Am I a Jamba fanboi? You bet I am. So ofc I had to snag one last one before hopping aboard my cruise ship. :P This place was on the way. Part of a larger outdoor shopping center, so parking was a little crazy this close to the holidays. But we found one and came on in. The employee, Fran, greeted us on entry and took our order. When I requested my recent fave, the Orange Cranberry Whip Smoothie, she asked if I was sure and warned me how tart it is, LOL. Polarizing drink I reckon! She also complimented my Snoopy hoodie, hehe; she was friendly. They had my drink ready quickly and efficiently. Although I will say they maybe need to lower the temp on their ingredient storage? My smoothie came out a little less thick than I'm used to. Still tasted great though! There are some m small tables to sit at both inside and out. Two gender-neutral bathrooms that were clean enough. read more

See all

Always love coming here! Staff is friendly and my smoothie's perfect every time. I will be returning!

Fast friendly service. The cashier helped me choose the flavor I was going for with the addition of the ginger. The smoothie was both tasty and refreshing! read more

Jamba - Apple 'N Greens with Ginger! - Juice Bars & Smoothies Near Me - Katy, Texas

See all

Wonderful service here! And on a Saturday afternoon too. I received a BOGO offer via email but there was an issue. It was hot, and I had little children with me so it was difficult to handle if there were any complications. It was either going to be a disaster or a good experience. It turned out to be a great experience! The team leader Larissa assisted me and she was patient, understanding, and friendly. We were able to get our order with smiles and a great attitude. Thank you, Larissa!! You make JJ great! read more

Jamba - Açaí Bowl. Strawberry Bowl. - Juice Bars & Smoothies Near Me - Katy, Texas

The store is poorly managed. Attempted to order both in store and DoorDash and was told the store closed at 4pm instead of 8pm due to short staff. Who runs a business like this...if there's low business and staff is an issue, why not just close the establishment down permanently? read more

Very nice staff. They're quick and the smoothies taste really good. They have açaí bowls as well. Great choices of smoothies to choose from. Great service. read more

Poor service from the cashier on duty. It's not my job to know how you process rewards.

Dropped in for an Orange Dream Machine smoothie! It's soo good! This location is in a very busy shopping center so parking may be a bit inconvenient, especially if you just want to pop in and out. The store is small, yet clean. There's only a few chairs to sit inside, but because it's located in a shopping center, there are benches outside nearby. When I came in I saw they updated their rewards app so if you used the old reward system, update your info for a $3 off good up to 30 days. There's also new flavors on the menu I can't wait to try! read more

Jamba - Orange Dream Machine! - Juice Bars & Smoothies Near Me - Katy, Texas

My husband and I are big fans of the smoothies at Jamba Juice and we were glad to find out we have one in the neighborhood. We came in and saw the crew were starting to clean up so we were worried that we might've come in too late. We were then greeted with a smile by the guy at the counter who cheerfully asked for our orders. We wanted to try something new and Philip took the time to answer our questions, and then prepared our smoothies and handwiches. This young man doesn't act like an employee, he acts like the manager! Now I'm not sure if he is, and if not, we hope management will take notice of Philip's excellent customer service and the impression he leaves with Jamba Juice's customers. read more

Very inflexible menu for smoothies. I am doing high fat and low-carb. They have nothing on their menu that fits and cannot adjust the items on the menu to make a smoothie that works. read more

Best place for a smoothie. I was big on smoothie king but Jamba Juice uses no bad powders or unhealthy muscle enhancements. It's all the natural ingredients you'll need. They have some sales on the wall based on the day. There's is many nice snacks & pastry's to chose from. The greens and ginger is my favorite, you can substitution things here. They have fresh juices that are pressed right in front of you!!! Amazing place for an even better price. The quality is worth it for sure. Everyone is very nice here! read more

Ordered an orange C booster drink. Due to traffic I arrived later than expected. When I arrived I told him my name and the cashier got my order. After he pulled the order out of the fridge he noticed the juice was separated and on the spot told me he would make me a fresh smoothie. I was pleasantly surprised at his customer service and providing customers quality products. I'll definitely go back to this location to get my smoothies. read more

Decided to give this location a try at La Centerra. Young staff, they were nice BUT my order was an awful result. I ordered a small orange cucumber cooler and they only filled up half way. I complained but the worker tried explaining how the juice just froths up, and does that, etc etc. Decided it wasn't worth the fuss. Another note, they dropped the blender tops on the floor three times. Ultimately, major disappointment. read more

Jamba - Juice Bars & Smoothies Near Me - Katy, Texas

See all

Terrible costumer service. everytime i go i get glares, always having a bat attitude, and never paying full attention. Workers are ALWAYS very rude read more

I'd give zero stars if I could. my 10 year old daughter was sick and had zero appetite. So we decided to go to Jamba Juice for a smoothie to get some calories in her. I drove to the store just after the 9am opening time and found the door locked. I waited until 9:49am and finally left. During that time I saw five people come and go. During my wait, I placed an online order to see if any attention would be given that. it was supposed to be ready at 941am. no contact ever received saying the order was completed. called the store at 10:22am and it went to what would be voicemail, but the vm box was never setup. called again around 11:20am and a lady answered the phone. I asked her when they opened that morning and she said she didn't know the exact time they did. when I told her I needed my order refunded, she asked if I could come to the store. I told her no, so she took down my name and number to call me back at, or just get me off her phone. it's 3:30pm no with no call back. in my view JJ is paying her to lose them money and drag owners name through the mud. bet the competition is happy. read more

It's always been a pleasant experience coming in. I like the app feature. They have made an error on my order before but we're more than willing to fix it. read more

been in many Jambajuice starting from 2008, from Chicago to many places in California, but I can assure you guys this is far the worst Jamba Juice for sure. I order Banana Berry, once I got my Smoothie it was100% juice, like 100% liquid. also had a hint of fruit flavor. read more

Live in the shopping center and come here pretty frequently. It feels more like a high school kitchen hangout as kids that don't even work here walk in and out hang out at the order pick up station it's just not even remotely professional, which makes sense it's only high schoolers period. Whoever bought the joint obviously refuses to hire a real manager or anything to make sure certain standards are in place. Customers are weirded out by the atmosphere and I have watched three smoothies being served with at least a half inch gap from lid to start of smoothie. For these prices I better get a full cup. Hope this doesn't fall on deaf ears since I love the convenience of being able to stop in real quick and get a smoothie. read more

I have finally decided to stop coming to this Jamba Juice location. EVERY visit is a young person with absolutely no idea about food safety. It's like they received no training what so ever on food safety. From not wearing a hat, long hair over food, no gloves, touching face (nose!), constant primping of hat and hair I guess in order to look good while making a smoothie, not washing hands after taking out trash, touching inside of cup/bowl... I could go on. Gross! Find another Jamba. read more

Just grabbed a mango smoothie and the fruit is rotten. It taste like they put alcohol in my drink,. I wish I tried it before I left.

I absolutely love the staff at this location. They are always polite, friendly and willing to get you the best bang for your buck. As far as the smoothies go, they seem to do a pretty good job making them. I haven't had a bad one so far and I've been here many times this year. The only downside to this location might be parking but I haven't had an issue finding a spot near the store. They also have 2 reserved spots just for Jamba Juice customers. read more

I used to come here a lot a few years ago. Their menu has changed and now most of their smoothies include "sherbet" and a "fruit juice blend" instead of actual fruit. $5 for a small cup of sugar with a tiny hint of fruit? No thanks. Overpriced for what you get. Only good thing about this visit was I got my order quickly. read more

Service was fast and efficient. Drink was not watery like other places, I have been too. Sweetness of beverage was as needed to be.

ROACHES! ROACHES! ROACHES! I went in to pick up my online order. There was 2 baby roaches crawling on the wall by the orange juicer machine. I couldn't believe my eyes!! I should of taken a video but i was too busy staring. read more

i love the smoothies from jamba juice. always a 10/10 so you should definitely give it a try, but this location is not worth it. the drinks are never consistent. and the worst part is the workers are always so rude. they always have a bad attitude. the way they treat the customers is not worth the visit. read more

I've only been here twice and I don't think I'll come back. They blended the strawberry leaves in my drink which I don't believe is normal. If it is its blended up enough to where you can tell. Either way I have a carribean passion that looks like a cup of cool ranch Doritos. If I knew I was going to be getting leaves in my drink I probably wouldn't have gotten it. read more

Jamba - Never had a Caribbean Passion at Jamba Juice with the strawberry leaves blended in it.... - Juice Bars & Smoothies Near Me - Katy, Texas

See all

So I decided to give this place a try because Jamba Juice was offering a deal on Yelp that gave you any small New Almond Milk Smoothie ( your choice from 3 flavors ) for only $3! They scanned the new coupon and I saved about $2 and got the Pumpkin Almond Smoothie which tasted DELICIOUS and was ONLY 200 CALORIES! It tastes like sweet pumpkin pie filling, but in smoothie form and the smoothie was very well blended! No chunks of ice or anything like that! The staff was real nice and they made my smoothie pretty quick! The place is a bit pricey though if you do get something at regular price. But if I am craving a smoothie, occasionally the price will be worth it ! I'll definitely come back again and try something different on the menu! Looks like they've got a lot of choices to try! read more

See all

I couldn't pay cash, because i had a $50 bill. What's wrong with it? Isn't the Dollar the local currency?

I have revisited this location a few times lately... glad to say that each time they had "fresh" wheatgrass in stock and were able to provide it instead of the pre-bottled version... read more

A bit pricey, $5 for a small smoothie that doesn't taste well is annoying. Workers seemed overworked and mean. Go to smoothie king instead.

awesome!!! orange dream is the bomb!!! Tasty and clean! good COVID precautions!!! I love it!!! strawberry banana is great as well!!! super nice workers!!! read more

Worse location ever. Came in on a Saturday took over 20 min to get my two drinks when there was one guest in front me. Then one drink wasn't even filled completely when the other was and was watery. Cashiers attitude was poor, could have been because the other team member had no Idea what she was doing. Poor training. read more

Don't let them put your juice in a blender or a third of your drink will be foam. Love this place. I'll make sure I pay more attention to the drinks when I leave with them. read more

Jamba - A third of my expensive glass of juice is foam. - Juice Bars & Smoothies Near Me - Katy, Texas

Worst place ever, very rude management and smoothie tastes horrible the manager Merlin very unprofessional and she hires nothing but kids don't drink any juices from there orange juice machine or carrot juice machine it's so dirty and looks like fungus is growing out of there I also had fruit flys in my orange carrot twist the only thing good about this place is the ice HA! read more

Trying this place for the first time but all is well with my Peach Perfection!!! Customers before me were snobby to cashier, but she handled it well!! I will return soon! read more

I use to love coming to this Jamba juice every Saturday morning. I've slowly stopped coming here only because there's new management. The customer service is terrible now! Before it was awesome. Ever since the change, they have messed up the same smoothie every. single. time. I'm fed up with it and won't be going to jamba juice until there's actually descent workers and better customer service. read more

Overpriced smoothies you can most likely make yourself? It's Cinco Ranch, the place makes money because people want others to do their blending (even if it's a lazy high-schooler doing the blending) and have the money to not think twice about what they're paying for. Only Jamba Juice i've been to, but it's clean for all I know and often smells quite nice when you walk in. The employees are young, but capable of working there, and seem to get the job done.There's only one person working the register usually so there's sometimes a wait to even place your order. If you're in to paying for an overpriced smoothie instead of an overpriced Starbucks right next door, than this place will probably do just fine. Closes relatively early, but there's always kids hanging around on the weekends so I suggest saving your razmatazz craving til at least Saturday morning. read more

Pretty average, only because they run out of fruit every time I come in-which is weekly.