First time here. Employees are friendly, attentive and informative. Service was fast. Everything at Jamba Juice is always delicious. It took me 15 minutes to find parking but it was worth it. I had the Protein Berry Workout for the first time and I loved it. If you haven't had the ginger shots, I highly recommend them. read more

Jamba - Every once in a while you need to stop the madness and take two ginger shots. #perfection #depodol - Juice Bars & Smoothies Near Me - Cerritos, California

I know they were trying their best to keep up with all the orders but I waited 40 minutes for my order while everyone who ordered after me got their orders first. Not only that but one of the smoothies from my order sat out for 30 minutes before the rest of my order was finally ready and when I asked them to remake it they seemed bothered by my request. I would suggest that they make the complete order in the order they're received, it seemed to me that they were making random smoothies from random orders before one was complete. Also my daughter and I ordered the same smoothie bowl but they were different colors, there needs to be some sort of consistency as well. read more

I just came into this Jamba Juice tonight while it was starting to rain. I took my niece with me to grab a quick drink and as I was walking in, a female employee, a little thick and possibly Filipino or of Asian decent, was coming out to take out the trash and I asked her if they're still open because it was empty inside and I didn't see another employee. She looked at me and rolled away with her trash not saying a word or acknowledging we were customers about to enter. She was extremely rude and unprofessional. My niece and I went in anyways and was waiting for help. Another female employee possibly Filipino or Asian as well was on her cell phone in the back and finally came to take our order but didn't even welcome us in or said hi. She gave us the most horrible attitude and the bitchiest customer service I've ever had in any Jamba Juice. She had a resting bitch face the whole entire time. I tried to get her attention to scan my app for points but she just wanted to finish the transaction. I then asked her can she still scan my app but she threw the receipt at us and said you can do it yourself but of course in a rude way. She made our drinks pretty quick with no effort which resulted in my Strawberry Surfrider to be very bland and watery. My niece said thank you to her even after being treated like shit but this employee didn't even respond to us or cared. There was nobody in the store so it wasn't like she was extreme busy or overwhelmed with work. As we were walking out the other thicker employee came in with such a moody bad attitude almost hitting us with the trash cans. Not even an "excuse me" or "sorry" was said to us. As a manager of a restaurant myself I find these two female employees behavior disgusting and unprofessional. Yes we're in a pandemic but the store was not busy at all, there was no line, no customers, nothing to overwhelm them. The one employee on her cellphone and was most likely upset we walked in cutting her conversation short. I hope the manager finds out who these ungrateful girls are (working on 12/28/2020 around 6PM) and consider retraining them on proper good customer service. I'll never be going to this Jamba Juice location ever again and will be letting everyone In my industry circle, friends and family know not to as well because their attitudes were so disturbing and disappointing especially for their community. I am disgusted. I threw my drink away because it was just as disgusting as them. I wasted 12 bucks and my time for two POS employees. Ugh...horrible! read more

Jamba - Horrible person. Horrible customer service! - Juice Bars & Smoothies Near Me - Cerritos, California

I went to Jamba Juice in Cerritos on 08/22/22. Horrible service. Her name was Kim never going back

Today I had the Peanut Butter Acai Bowl but this tine I added extra peanut butter. It was absolutely everything I thought it could be...and more. I'm coming back again for sure! Also, this location is usually packed in the afternoon but it was pretty empty in the morning. Good place to grab something quick in the AM! read more

Jamba - Xtra Peanut Butter is key! - Juice Bars & Smoothies Near Me - Cerritos, California

Was waiting for my order for about 30 minutes and they skipped me multiple times whole experience was annoying

Google Maps and the online ordering platform said this location was open at 7 am. Ordered my bowl and 7:30 am through their online platform and it said it would be ready by 7:42 am. Went to the store...doors locked and it's closed. Tried calling my, and of course, no answer. I paid for an order that I never got. read more

Came by to get a couple smoothies. Nothing extravagant just a basic order a couple hours before they were suppose to close. One smoothie required banana.... I could see bananas.... and the guy said they ran out of bananas.... I didn't want any trouble so I said that's fine but I haven't been back since. read more

Great service aside from fast, order was exact. Will definitely be back. Great location

It should not take 20 minutes to make 2 drinks especially when I called ahead and they told me it would be ready in 5-10 minutes. I understand mobile orders but even the people behind me in line got their drinks. While waiting I counted 3-4 mobile order pick up and At least 3 people received their drinks that ordered after me. They had 5 workers at the time not quite sure of how they choose to fill orders but it's not efficient. Once I finally went up to get the order I asked the girl which is faster mobile ordering or calling ahead and she says they are about the same. Yea no. If so everyone else would have waited 20 mins when they came in. Anyways I gave the 2 stars because the drinks were after all still good. read more

I was there this morning and I order a vanilla blue sky bowl and some smoothies . And on my daughters bowl it had a metal scrap.

This place has really gone down hill. I use to come here years ago with my sister at the time jamba juice wasn't as popular as it Is now. I just left Pico Rivera's and my smoothie was delicious. This one from Artesian is a real disappointment. You guys put more ice than actual berries. Sad and terrible they re did my smoothie 4 times they couldn't get it right. Never coming here again. This was a couple months back but never got around to do the yelp review I just had to. Waste of money and time. read more

The worst Jamba juice branch ever. It happened today around 6:15 pm. My friend and I were on the line, and these two ladies who work there don't go to the cashier to get our orders. They keep on doing other orders very slow. We've been waiting for almost half an hour in front of the cashier. It is a very upsetting situation, and especially this is our first time going to the branch. I hope the workers would work with speed as the customers can't wait for half an hour all the time. read more

Got the green up n go smoothie! It only comes in one size (small) but they apparently made so much that they ended up putting it in a medium cup, at no extra charge. read more

Jamba - Green up n go smoothie - Juice Bars & Smoothies Near Me - Cerritos, California

The smoothies are good, I like the consistency. Friendly staff and open early. The pretzels aren't good at all. I actually ended up throwing it away. read more

Your employees at closing are extremely rude and disengaged. While putting tables, patio umbrellas and chairs the associate was dragging them violently and slamming them making the customers uncomfortable and feel unwelcome. read more

Two employees were just busy laughing and talking while one of the workers did everything and the manger that helped us with a past order was a bit rude for no reason and was telling us to speak up while she had an airpod in. read more

I been coming to this place for about a year now and the service just got so bad in the last 3 months they have nothing but young kids working with no supervisor on shift and the one supervisor that I saw looks like she is like 19 years of age with no customer service experience. I waited for 50 minutes on Monday for my oatmeal all they said was sorry for the long wait after I had ordered this on line and arrived at the time I was supposed to and still waited 50 minutes to get my order. I saw all the bad reviews about this location and noticed that the owner don't care about anyone or anything all le replies back with is I'm sorry for the bad experience you had. Brunch of bull crap he needs to get off his ass and hire quality people to work at this location. read more

Everything is delicious especially the mega mango thanks for suggesting this flavor, my favorite today

Staff is fast, friendly and efficient. Place is always clean and buzzing with a lively ambiance. Love the Citrus Squeeze extra citrusy! read more

This is literally the worst Jamba Juice ever .. every time I order they either don't have spoons , bowls or any of the ingredients I stopped ordering from here took a chance today bc I was in a rush and ofcourse I place my online order and they don't have two ingredients. One time they told me to go next door for spoons .. just a hot mess of a location read more

Gone here many times. I work out in the field and most times i just have to eat on the go. Staff is friendly, today the store was okay clean... it happens, they do get busy. They either make your drink right or not. Today my order was correct. Will return. read more

Jamba - Juice Bars & Smoothies Near Me - Cerritos, California

They have a Friendly staff but they're always giving green bananas making the açaí bowl sour

Shamika (I'm sorry if I misspelled her name, I tossed my receipt before posting this review) has great customer service! I wish I received that kind of attitude everywhere I went! She is very polite and helpful. My matcha drink was great as well. This is the second time I have driven to this location and will continue to do so. Keep it up guys! read more

...So... The new manager gave me a call on early Saturday morning and apologized for what happened Friday night after he did receive word back from corporate that I did send my experience out too and he offered me a free smoothie so resolution for me I was able to come in today and get a free smoothie thank you thanks for caring read more

This location has better quality compare to other Jamba Juice stores around the area. The staffs are polite and friendly to their customers. They always listen to your needs. I come here at least once a week to support for this business. read more

This place is great for grabbing a great tasting smoothie on the run but don't expect great customer service. I went here a couple of days ago and order a drink and one of my biggest pet peeves happened. I don't understand what it is so hard by greeting a customer but as I walked up this young man with a close pin in his ear didn't say one word and just waited for me to order. How about instead of spending so much time on how you look for work you spend on the correct way to work at work. A greeting isn't very hard to do rather than dead silence. Other than that the smoothies are usually pretty good read more

Love this Jamba Juice ! wayyy better than the one on Candlewood if you live near Lakewood DO NOT GO THERE !! Zak and his staff are clean, friendly and fast when it comes to keeping this location exactly how customers would love to see a juice place ran. I will be coming here more often this was my first visit and I loved the service I received read more

Just bought an Acai bowel for $9.00 and the five banana slices were paper thin with the tip of banana the size of a pencil eraser. Unworthy of a rating. read more

I ordered an Acai Bowl here this morning via the Jamba app. Order was placed at 7:30am for an 8:15am pickup. When I got to my office 2 minutes away from Jamba and opened up the bowl, it looked more like an Acai soup. Appears to me the bowl was made when the order was sent and they did not even bother to leave the bowl in the fridge until customer picked up. VERY DISAPPOINTED AND WILL NOT RETURN edit 9/30: just received an message from the manager w/ a request to fix what went wrong. shows that this location does care about their guests. will give them another shot. thank you amy read more

Terrible service. Placed on app order, said it would be ready at 1235. To which I went inside a minute or two after expected time. The guy behind the counter said he would be right with me and then ignored me for over ten minutes. Terrible service, would recommend going somewhere else or drive to the next Jamba juice over in lakewood if it is that bad of a craving. Wont go back to this location again. read more

I love Jamba Juice! And it's even better now, that they have happy hour! Happy hour = from 5pm to 7pm get any medium drink upgraded to a large! It's soooo good! I've been coming here for the past couple of years. I don't really care about the service as much, because for me, it's usually in and out for me, but the employees seem nice, and they are always apologizing for the loud noise the blenders make. read more

Worst customer service I called 5 times and. O one answered at all had a huge order and couldn't even answer the phone who ever is doing manager needs to be replaced or fired VERY VERY POOR CUSTOMER SERVICE read more

This is a negative review of the staff; one in particular who happened to be the cashier and also the one who blended our drinks. We ordered one of their new veggie and fruit juices. After handing it to us, he clearly stated "IT'S ONE OF HIS FAVORITES" only to turn around and tell his co-worker "IT TASTES LIKE SOIL". I doubt anyone enjoys the taste of dirt, so I'm assuming he was talking sh** about his own product loud enough for his customers to hear. Pretty lame. The other drink we ordered was a pina colada refresher, which tasted like pineapple juice and coconut cream without the coconut cream. Maybe this guy doesn't like his own drinks because he doesn't know how to make them right? Hmmmm... We've always had a good experience at every JJ we've been to and it's too bad this one had to have a smartass working behind the counter. Definitely wouldn't recommend this location. Next! read more

Don't recommend coming here. Very rude. I was the only customer In the store but they kept asking very rudely if I was ready to order. Tyler and his coworker who didn't have a name tag on were very rude and unwelcoming. Never coming here again. And on top of all of that they messed up my order and said I ordered wrong. read more

This Jamba Juice is my go-to location when I need a smoothie fix. Alot of people do not prefer these "chain-type" smoothie joints - but I don't mind them at all. Jamba Juice in particular is better than Juice it Up. I have heard some good things about Robeks (located across the street inside Cerritos Mall). As a plus, Orange Dream Machine here is never a fail. I want to do their wheatgrass but I heard that all the health benefits are overhyped. Can someone let me know the real deal about Wheat Grass Shots? Oh, one more plus: the brought the drink out to my table. It really doesn't look cool when someone is screaming your name when you're the only one there. WATCH OUT: It get's crowded on hot summer days. read more

The only bad thing about this Jamba Juice is the parking situation. It's always crowded. The workers are always very nice and accommodating. I usually go here in the morning so its not too busy for me. During the summer though it gets pretty bad but I've never had to wait more than 10 mins for my drink. This particular occasion I got my drink before I even finished paying. :] Favorite smoothie: Peach Pleasure w/ energyboost! (1 free boost is awesome!) read more

I went into this location today with my daughter and I was very satisfied with my overall experience. Jackie was very patient with me since I couldn't decide exactly what I wanted and she made some recommendations as well. She went above and beyond what I expected and she made my little girls day which in turn makes mine. I don't usually write reviews but I felt Jackie definitely earned it too bad I can only give 5 stars she deserves 100 stars. read more

Honestly, I think Jamba Juice is way overrated and deserves 1-2 stars. I much prefer the smoothies of Juice It Up. Jamba's smoothies are too thick and sugary, and seem not as fresh as the ones at Juice It Up. However, the oatmeal at Jamba Juice is so delicious, it actually sort of redeems Jamba in my eyes. I've never been a fan of steel cut oats, but the oatmeal for Jamba is chewy and delicious, especially with the various toppings. I had Berry Cherry pecan, which was sooo good! The pecans especially! Jamba's smoothies suck, but their oatmeals = amazing! Especially on Wednesday, it's only $1! You can't beat that. :) EDIT: After going off to college, where there's no Juice It Ups nearby, only a Jamba, I've since grown to like Jamba Juice better. However, I want to mention that I'm not a fan of a lot of their smoothies, only a couple. I always get the same one, Strawberry Dreamin'. It's delicious! read more

I have been to many a Jamba over the years and today just really really irked me. I walked in and there was one man sitting and waiting for his order and two other gentlemen who had just placed their order. The two employees who were working both made eye contact with me but didn't make a sound. No greeting, no "just a sec", nada. After 5-7 minute wait I placed my order was not given or even offered a receipt. I asked for one simple adjustment to my order (just put the 12oz in a 16oz cup please) and even that was missed. The juice itself was very watery and not flavorful. Waste of time and money. read more