I enjoyed the Chilaquiles con Pollo three days ago. I cannot stop thinking about it: from the flavor of the tomatillo sauce (nice n' spicy) to the crispy texture of the little tortilla pieces to the comforting carby goodness of the potatoes and beans, it just won't leave my mind! I'm sure glad I live close and can pop in for this (or the delicious 3 crispy taco plate) anytime I want :) after reading other reviews and considering issues with pricing and consistency, I am reminded that someone in my party of 4 the other night requested cheese on their rice, and they upcharged us $1.99 for 2oz of cheese. I get that prices are rising everywhere but maybe I won't be able to pop in whenEVER I want if I get priced out of going here. just a thought... a thought that cost my review a star. read more

Jalapeno's Restaurant - Chilaquiles con Pollo - Mexican Near Me - Florence, Arizona

Absolute worst restaurant ever. The Mexican pizza we ordered wasn't cut when we asked the waitress if it could be cut she said it is cut. I saw her do it after we showed her. She took it back and had it cut. My burrito was the worst burrito ever I literally had to use a knife to cut it. It was supposed to have beans and rice. It did not, when I asked the waitress she said it's in the burrito. I saw the cook put it in there. I guess I'm a liar. As far as taste goes. Absolutely zero taste. Worst food I've ever eaten. At 4 o'clock in the afternoon we were the only customers in the place. Now I see why. read more

I've liked this place since day one, in my experiences I've never had a bad meal here, I like the fresheness of the food and salsas, agua frescas, and the staff is always very friendly come give them a try read more

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Good food. Good service. The waitress answered all of our questions. Went after lunch so it wasn't crowded.

The food is just not good, friendly enough staff, but some of the worst Mexican food I have had. It is actually surprising that this is a chain restaurant, but I would rather go to Taco Bell, honestly, and I don't like Taco Bell particularly, but it will save you a lot of money. I wanted to like this place but I was shocked at how not good the food was. I feel sorry for the wait staff. read more

I love their Salsa and their food, I have never had a bad meal there. The atmosphere and the server's were great and they were very friendly

Horrible customer service. Lady was extremely rude at the drive through window. The order wasn't even correct. I ordered the Fiesta burrito no potatoes. I got a tomato, Jalapeño and onion burrito. No steak, no eggs, nothing else in there!.. the other burrito was a Jalapeño. There's just rice, Pico and a 2 pieces of shrimp. Called and asked for a manager and the guy said "no one's here." So I asked when they would be available. He kept saying "I don't know." Followed with an "uhh what happened.. um sorry I guess." That's just crazy. We were customers at least once a week. We will no longer spend our money there. read more

Jalapeno's Restaurant - Mexican Near Me - Florence, Arizona

Food is good. But walking into a restaurant where only three tables were occupied and three were dirty and unoccupied, I feel the staff could make the customer happier walking into a cared for location. Slow business doesn't be sloppy. read more

Craving Mexican food and this place did not disappoint. Service and food was amazing!

Update your menu and prices online. I shouldn't have to look at a photo that someone else took two years ago, knowing that the Cali burrito does not cost $9 anymore. I want to order something new but I'd like to see what I'd be spending. Side note, prices are outrageous for the quality of food you get from here now. Used to be worth it but you might as well go to a real restaurant for what you get and pay for here. read more

Do not overlook the Coolidge burrito!! One of the best burritos I've eaten by far! Bean and cheese burrito is always a win for my kids, and I usually sneak in a couple of bites. Love the Carne asada, rolled tacos are great. I have never been disappointed with the food Jalapeños at either of their locations, consistently delicious. The one and only thing I was not a fan of was the Tres leches cake, but no biggie, I'm there for some good food anytime!! Also, great customer service, staff is always friendly. read more

Overpriced like most things in Florence and the food is mediocre. Also terrible service and attitude.

the last 4 times I've been here my order is given to me wrong. all I order is carne asada fries with meat, cheese and sour cream and every time they either forget something or add something I didn't ask for. I'm willing to pay the $14-$15 for the meat and cheese fries the least you can do is make the order correct. JC. read more

This is gross, while waiting on my food to be brought to the table a roach crawled up the wall. I grabbed it with the napkin and explained to the waitress what's inside. To each there own but I won't go back read more

Gross! It's all slop. Big pools of beans & rice. Snotty service. Mystery meat! Filthy dining room. Filthy bathroom. Over-priced and it all tastes the same. read more

If you need a colon cleanse eat here, otherwise save your money. Watch out for the mystery meat!! read more

Great food very delicious. I love to stop here for lunch everyday. I am in Florence, Arizona for work.

Great food love their burritos and tacos great meals for the family with drive thru service

I give this place NO stars. The food is okay for a quick bite but that's it. I've noticed for a while that I order the same thing but have different amounts almost every time. Today 11/28/2021 I ordered a quesadilla. That's it. The young man at the window said my total was $11.31. I paid with a card and noticed he grumbled up the receipt real fast. I then asked for a copy. They use the square app so it was sent to my phone. The total charged was $20.46. I asked about it and he said he must have sent the wrong receipt. Then made a joke about it not being his fault. Seems fishy to me, I wonder how long he's been doing this. I've attached the receipt from square app. read more

Jalapeno's Restaurant - Receipt - Mexican Near Me - Florence, Arizona

Actually, this place is pretty domn good. I have been theere a few times, Had the breakfast burrito and the other time the burrito dinner. Service was good, food arrived relatively fast and plentiful. I'll visit again. Check this place out. read more

Very basic,bland food. And interior. Seem to be resting on the idea they have like a captive audience as one of only 3 restaurants in the area. Wouldn't go again. read more

We just went through the drive through here and was threatened by "Sal". According to the female "manager" he is a minor. And it is acceptable to exit the back of the building to confront my husband, son in law, daughter, 9 month old granddaughter and myself. We simply asked "Sal" to stop rushing us at the drive thru speaker so we could figure out what we wanted to order. He claimed he couldn't hear us and asked us to go to the window. When we did he continued rushing us not willing to listen and take our order. We asked for the manager and a young woman came to the window to take our order while she allowed "Sal" to stand behind her throwing his arms up.... Egging on the situation. To allow an employee to exit a building to confront or attack a customer is absolutely unacceptable, unprofessional and just in heard of. All the manage kept yelling is "he is a minor"! I will never go to this shit hole again. There are actual businesses in Florence that care about their customers and their customers experience. Not just the all mighty dollar. read more

The food is amazing but the customer service is not so amazing, prices are high for the quantity of food you get. Their additional fees are ridiculous read more

The food was good nothing wrong with it. The service is ok I wish it would be a little bit faster but I wouldn't complain about it. You starving, you wanna try something to make your mouth watery & to fill up your belly. I recommend you go to this place read more

I normally stop at the Greek restaurant when I come through Florence, but they are closed on Sundays, so yesterday I was driving through around noon and with the assistance of Yelp chose Jalapeno's for lunch. The Yelp reviews were pretty much spot on. This place does a big carry-out business - when you come in the door the first thing they ask is whether you are dine-in or out. The place was pretty busy, but I found a table right in front of the wall-mounted menu. Damn good menu. I wanna try the tongue tacos the next time I'm in town. The chimi prices and selection was pretty good, so opted for a Carne Asada chimi enchilada style. The waiter asked me if I wanted chips & salsa, and they arrive fairly quickly and were pretty decent. Then the main event arrived (see photo). Very tastefully presented, the lettuce and tomatoes were nice and fresh, and the guac was very good. The chimi was exceptionally crunchy - one of the best textures I've ever eaten. The Carne was just OK - there was plenty of it, but I thought it looked a little pale and lacked deep flavor. I guess I'm spoiled going to El Nene in Tucson where it is cooked over a mesquite fire. I could barely get it all down, but somehow I toughed it out. That is a very filling lunch, and for just over $11 with a Coke, a very reasonable sit-down lunch. Bottom line: if you are hungry, and like a Mexican menu with something interesting to chose from, this is a very good stop in Florence. I'll definitely return. read more

Jalapeno's Restaurant - Carne Asada chimi, enchilada style - Mexican Near Me - Florence, Arizona

We really enjoyed our meal here, not sure what to expect stopping by at 3pm on a Saturday. We went inside and even though it was empty at that time, we were greeted promptly and were able to choose our own booth. The young server seemed a little confused by the menu and our questions (may have had a little lost in translation so if you speak a little Spanish, it will help) but he was also very friendly and accommodating. When the food arrived, everything we each ordered was super generous and delicious. I especially liked the homemade frijoles. My father said "it looks like we have found a gem" which is high praise indeed from him. In the kitchen, they were making tamales for Christmas that day, and so we enjoyed visiting with them and really the whole family vibe made it fun. By the time we left, it was starting to fill up for the dinner crowd. We'll be back the next time! read more

My family and I get the mini Tacos very tasty the steak is always well seasoned. Best since I've moved here in April

The three stars is for inconsistency. Over the past several years, I have been to Jalapenos many many times, mostly to go through the drive-through on weekday mornings for a burrito. Sometimes, the burritos are great, usually they are at least pretty good, and then there have been multiple times, like this morning, when a breakfast special burrito made with potatoes, eggs, cheese, and bacon tastes like a bland potato burro with a hint of bacon and cheese. When these occasions arise, I stay away for a few months, then invariably decide to give them another chance. Whatever they saved this morning on ingredients will not be justified by the loss of my business for several weeks or months. read more

We stopped in here for some Mexican food. According to the Yelp reviews, that's restaurant I supposed to have pretty good chili Relleno. I ordered the supreme burrito with 3 rolled tacos that were supposed to be inside the burro on the side instead. It was delivered included in the burrito so it was sent back to be fixed. My wife had the chills relleno which she gobbled up. We had chips and salsa which seemed to be heavy in garlic but tasty anyway. It filled us up before the entrees arrived. My wife didn't like her beans and said they tasted like they weren't made right. I only ate a portion of my burrito. Not sure if I'll ever return. read more

Jalapeno's Restaurant - Burrito Supreme with 3 rolled tacos. - Mexican Near Me - Florence, Arizona

Delicious quick stop! The carne asada tacos were tasty (and had guacamole) which was unexpected, and the Jalapeño burrito was the best my husband has ever tasted! And we eat a lot of Mexican read more

Not that many choices for food in Florence, but we picked the wrong restaurant. This is basically one of those 24 hour Mexican joints, but it also features a dining room. So, it was like a Filberto's decided to offer waitress service. I could tell because it felt like they dumped 15 of those to-go cups of watery salsa into a bowl and there is your salsa for the decent chips. The guac was bright and shiny and lacking anything that resembled avocado. The white meat chicken in my green salsa enchilada's was tough and hard to swallow and the charro beans had a lot of strange ingredients floating around in a soupy kind of mess. Other people's entrees all looked good, but all were sub par or maybe we just needed a few drinks to make this drive through food edible again. I guess if you live in Florence (which is an ugly town) this is the best you can get. read more

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Ordered chicken enchiladas in two languages, and my order was wrong, of course. Unfortunately, the guy working the window wouldn't make it right. If you choose to eat here, good luck. read more

I love the hot red sauce! The breakfast burritos are unreal Best Mexican food on this Florence strip! read more

Jalapeños is open 24 hours. ??(but cash only after 10pm)?? The food is decent, the hard part is them getting your order right. And every once in a while the food will taste like it's been sitting out for a few hours. but hey this is the only place in town open at night.. read more

Went in on a Wednesday night... we were the only ones there... we were told to sit anywhere. Waitresses were not knowledgeable about menu... or remembering no tomatoes on a taco and who ordered what number when it came to serving us our food- and it was only 4 of us in our party and also in the whole restaurant. The food was bland - shredded beef, chicken and fajitas. Salsa wasn't great either. Service also very very slow. They are NOT kid friendly ... no kids menu whatsoever... asked if they could make a kids quesadilla (using a soft taco tortilla) instead - no they cannot..So oversized $9 cheese quesadilla it was. read more

What a mess they have tried to hand me in the drive through. Give it a miss!!!! Crap pouring out of the bag into my hands and they argue about giving me my money back. read more

Love this place!!! Had no problems what so ever with my order! Money well spent! Visiting from Utah!! Going back today for chicken fajitas... Love love love it!!! Oh an d the tortillas HOMEMADE AND DELICIOUS read more

The was is mediocre, heavy amounts of salt are used to mask what should be flavor. The taco salad shell was amazing it's too bad they skimped on the meat. I had a red chili beef burrito which had the same problem....no meat and lot of beans....served enchilada style with cold enchilada sauce. Over all attention to details could really help this place. read more

Food can be great but for the last 3-5 times my husband and i have been there for a quick bite we always ask for NO SOUR CREAM! we learned to check our food while we're still in the drive thru! Today they took my order through the window since their speaker wasn't working, i gave my order and said twice, no sour cream, please. As much of a hurry i was in today, didnt THINK to check (my fault) but of course sour cream on my food. So disappointing!!!!! We called the manager once before and she said we can bring the food back (once we were already home, really ) no discounts, no sorry..nothing!!!! Save the drive and go to jalepenos in Coolidge, it will be worth the drive! read more

Jalapeno's Restaurant - Mexican Near Me - Florence, Arizona

I love the hot red sauce! The breakfast burritos are unreal Best Mexican food on this Florence st Customer service is outstanding! They're always smiling! read more