Go where ever for repairs but if you want the best, go here. Honest, fair, real pro's.read more

I had two flat tires in a matter of two weeks. The second one I was on my way to see a doctor in…read moreNYC. I showed up at 7:30am. Told them my problem and within an hour I was on my way to NY. Above and beyond! Thank you Sullivan Tire!

The professionals at Littleton VIP always go the extra mile to show me what is happening with my…read morecar. You can trust them to be honest and to have your car's best interests in mind. For example, when they noticed that it was time for a differential fluid change, they offered to add it to my work order. Not only did they get it done quickly, but took the time to show me the metal shards that came out with the old fluid. This kind of customer care is priceless! Thanks VIP. I'll see you in three months for another oil change and brake shoe change. Sincerely, J.C. and his Happy Tundra

Cory is god sent. In an emergency situation he was able to save us to get back home when my tire…read morewas flat. We seriously had no hope. On a Sunday, every place closed and he was willing to stay a couple extra minutes late to help us. We could not be more grateful and thankful to him. Thank you so much again Cory.

We took my wife's new SUV to VIP in Waterville for a plug as there was a small nail in the center…read moreof the tread they said that they could plug the tire we went back to get the car an hour or so later and drop my wife off and she came back to the house and showed me the receipt and they charged her $60 to put a plug in the center of the tire when I had already found the hole and marked it for them anywhere else a plug would cost between 8 and $15 they charged us for the plug and then another 40 something dollars for labor when it says a tire repair is a flat rate we will never return to VIP as they have done this before in the past !

I wouldn't take my Mercedes anywhere else! The service and value at the Waterville VIP is top…read morenotch! I get all of my maintenance done here and have bought two sets of tires. The mechanics treat my car as if it's the only one in the shop. Great personalized service.

When we needed new tires for our pickup truck, Martin's provided exceptional and professional…read moreservice at a very fair price. I highly recommend using them for your auto maintenance needs.

Had an emergency during a vacation week. I reached out and left a message on a Sunday and the…read moreowner called me back within an hour. They fixed my Jeep quickly and didn't crush me on the price. The owner and his wife were super friendly and we could not be more appreciative of the effort and service! Thank you

When I took my car there to get fixed it took two weeks and then after they put the new parts in…read morethey never greased the ball joints and over torqued it! My car hasn't been the same since and now costing me more money to fix the problem they should've done correctly

Not from the area, while on vacation I had to get my annual state inspection. They had great…read moreservice and got me right in. Super friendly service. While waiting in the waiting room, I overheard an employee sticking up for one of their customers regarding a price quote he got from what sounded like a part distributor. The distributor wanted to pass on a significant price increase for shipping to the customer. The Forrest Howes' employee was respectfully pushing back and felt this was not right for the customer and the distributor should not do this as he was previously quoted a lesser price. I couldn't tell the details of the conversation, but it just made me feel like the place could be trusted and had integrity. It's always nice to see a business truly value their customers. It was reassuring to witness as I'm not from the area and needed a mechanic.

I took my Nissan in on very short notice to be repaired, and they took me in when multiple other…read moreshops couldn't find a spot for me. Their service was impeccable and they were very kind to me. The repairs were also very cheap and they explained every charge on my repair nicely. I would highly recommend this place for anyone needing repairs in the Windham area!

I've had great luck with this auto shop. Ez in , ez out. I…read morehave to comment on the guy Eric whom bashed this place because his wife's car brakes where , in his words " "at the limit" and should have had a sticker. All I could think was , this guy doesn't like his wife very much. Good brakes are not only important to this guys wife ( I hope) but everyone else on the road. Hats off to the mechanic that refused to let this cheap skates wife drive a car that within a thousand miles would be a hazard to all of us. I hope he realizes that this is a professional shop with professional standards that prides itself on quality work for the long run ( not just a thousand miles). Long time customer, John Coyne

My truck broke down on a backroad in Temple, called these guys up and they picked me up from the…read moremotel within an hour, great service, fair pricing, great salt of the earth family business, highly recommend them.

Very honest, they do work reasonable and he's a veteran. Had tires put on a vehicle very reasonable…read morerates

I had a pleasantly surprising experience earlier this month at the VIP Tires & Service in Augusta…read more I took our 2010 Mazda Tribute in for brake work because the pedal was behaving oddly after a hard stop (when a pedestrian jumped off the curb in front of me). VIP's diagnosis was that the master cylinder and power booster were defunct and needed replacement. These repairs were made and I retrieved the car. It was a hefty bill but par for the course. Keeping an otherwise good older car on the road is a lot less expensive than replacing it. Shortly afterwards, I noticed the brakes were still acting the same as before--soft pedal, longer push. I took the car back to VIP for further diagnosis. The surprise was when the service rep informed me what they had found: The antilock braking system (ABS) had failed and needed replacement. What made the surprise pleasant was that, because they'd missed this fault in their original diagnosis, VIP was going to obtain and install the new ABS unit free of charge--saving me a couple of grand for part and labor. Wow. I call that owning your profession. Fair is fair, and I will continue bringing our vehicles to VIP when they need service.

So my car was in VIP for a routine state inspection, and they called me in gravely to show me…read moresomething about it. Supposedly one tire was sticky, not rotating properly. It had been driving fine. I couldn't see anything wrong. I had this sinking feeling, and worried about greedy mechanics conning a gullible vehicle owner into unnecessary work to get the sticker. Nope! That's not what happened! They did half an hour of extra work to fix the problem, and still charged me just $12.50, and stickered it. Takeaway: professionalism, generosity, great service. Yay VIP!

Service was great and price was right. They even finish the installation and alignment an hour…read morebefore I was quoted. Marcus was very helpful and is doing a great job!

I made an appointment to have my tires rotated that I purchased at the Scarborough location. I…read morecalled to see if they were not busy could if bring my car in at 2pm Vs 3pm and Jordan said sure. I arrived promptly at 2pm and by 2;45Pm i was still looking at my car the parking lot. I asked Jordan why he told me to come in early because I could have worked from home and just bought my car in at 3pm as planned . He blew up, walked into the garage and starting swearing and that he would just push some through, it was the busiest part of the FU$#%king day, etc. The reason I was upset is that I called first to check their schedule. My tires cost almost 2k ( Continental high Performance) . I WILL NEVER EVER BUY TIRES OR HAVE MY CAR SERVICED BY THIS COMPANY AGAIN!!!

Dans is a joke. If he has a personal issue with you he will do you dirty and lie to you.. He has…read morelied to me and put my Safety at Risk. Let alone knows how to play the system. Never gave me any paperwork. Thought he was doing what needed to be done. Put trust in him. Why did he never provide me with paperwork. Well if there is no paper trail the customer gets screwed. Safety is my number 1 priority and he put that at risk. 7 times he had my car. 7 times i mentioned my brakes, every single time. There is nothing wrong with them, more than likely brake dust. I believed him. Why wouldn't i. My brakes have been down to metal since day one of him having it.. Very Disturbing Behavior!!​

This guy is the best I found in rumford he is very knowledgeable about cars and if he don't do the…read morework he know where to send you to. Give him a try