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    Jade Spa

    4.6 (46 reviews)
    Open 10:00 am - 7:00 pm
    Updated 3 months ago

    Get pricing & availability

    Response time

    30 minutes

    Response rate

    100%

    Services - Jade Spa

    Therapeutic massage

    Jade Spa Photos

    Recommended Reviews - Jade Spa

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    Reception area

    I live in Simi Valley and wanted to try something closer to me. This place got great reviews and they specifically had an office massage for those who sit at a desk all day like me where my neck and shoulders were just killing me. Called and made an appointment same day and when I get there they were so nice, offered me water and snacks, the place was so clean too, and after they even gave me a free air freshener diffuser! My therapist Markie was so nice and attentive. Always checking to make sure I was ok and the pressure was good. Definitely would come back!

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    23 days ago

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    1 month ago

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    3 months ago

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    10 months ago

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    2 months ago

    Great Service, this is my second time at Jade Spa. Great massage. Very clean and professional service definitely recommend it.

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    2 months ago

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    6 months ago

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    2 months ago

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    9 months ago

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    6 months ago

    My first time going to Jade Spa and had a really great massage by Sam. Would highly reccomend this place. Very friendly and relaxing!

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    1 year ago

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    2 years ago

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    10 months ago

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    6 months ago

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    3 years ago

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    10 months ago

    Had the best deep tissue massage in a very long time with Patty who knew exactly the right places to go. It was wonderful!

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    2 years ago

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    3 years ago

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    1 year ago

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    2 years ago

    Business owner information

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    JK M.

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    1 year ago

    Amazing massage! Not relaxing, but it was the work out my body needed! Would definitely recommend.

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    1 year ago

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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    Page 1 of 2

    Jade Spa Reviews in Other Languages

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    Review Highlights - Jade Spa

    Very professional and the massage by Sam was great and helped my sore muscles so much!

    Mentioned in 2 reviews

    Read more highlights

    The NOW Massage Westlake Village

    The NOW Massage Westlake Village

    4.5(100 reviews)
    0.9 mi
    Available by appointment
    Certified professionals

    Palita is amazing! I've gotten both deep tissue and prenatal massages from her and every experience…read moreis perfect pressure and so relaxing. She is totally open to feedback during the massage and adjusts her position/pressure based on what you need. In the past, I've had prenatal massages where masseuses seem almost afraid to use pressure but Palita does the perfect level - gentle but still helps work out those knots and stiff pregnancy joints. I've also had wonderful deep tissue massages with Justina and Dora and have heard great things about Christina, Pia, and Tiffany too. Basically everyone at The Now Westlake is incredible. Signing up for the monthly massage membership was a no-brainer.

    I had really high hopes for this place, especially because the ambiance was absolutely incredible…read more I've honestly never been to a massage studio set up like this before. The lighting was beautiful, the design was gorgeous, and the room with all the massage "cabanas" felt so peaceful and relaxing. I loved the overall atmosphere and the sound machines, it really felt luxurious walking in. Unfortunately, the actual massage experience didn't live up to the environment. When booking, I was surprised that deep tissue was considered an additional $20 add-on. I've had many massages before and have never been charged extra just for deeper pressure. Since it was Mother's Day, I decided to go ahead with it anyway, especially because first-time clients are advertised as receiving $20 off. When I arrived, I was told that paying extra for deep tissue only included TWO focus areas. That was honestly very strange to me. I expected the pressure level to apply to the overall massage, not just two spots. The massage therapist was kind, and the massage started off strong, but shortly after it became extremely light pressure for most of the session. The "deep tissue" portion only lasted maybe 20 minutes total between the two areas I selected, while the rest felt more like a very light relaxation massage. It just wasn't what I expected based on how it was advertised. To make matters worse, the session started late and ended early. My 50 or 60 minute massage ended up being closer to about 42 minutes total. Then when I went to check out, I was initially charged the full $155 price despite the advertised first-time client discount. I had to remind the front desk myself about the promotion before it was applied. Overall, the space itself is beautiful and relaxing, but the actual experience felt disappointing for the price. I truly expected more.

    Photos
    The NOW Massage Westlake Village
    The NOW Massage Westlake Village
    The NOW Massage Westlake Village

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    Elements Massage - Corner of conejo school rd and thousand oaks blvd

    Elements Massage

    4.1(161 reviews)
    1.2 mi

    I gave this place 6 months before writing a review so I could see if the service and billing met my…read moreexpectations. Overall, I give this place a 4.5 stars. In the beginning, I tried a few massage therapists to see who I would regularly go to and by the third time, I found the right person for me. I also found a back up person in the event he was not available. On two separate occasions, I brought friends with me and one loved it and another thought it was okay. If you're going to give this place a chance, you need to go a few times to try people out. Anyways, the ladies at the front desk were nice and billed on time. When I cancelled my membership, I had to print a form, fill it out, and scan it back to them. The process wasn't something that could be done over the phone. Once I did that, I wasn't billed on August 17, 2024 and I was glad it was easy to stop my membership. The reason I stopped was because I have an ongoing subscription elsewhere that I need to start using and I don't need both. Once the other ends, I will definitely be back. The minor issues I didn't like here was the start and end time - some therapist don't do the full 45 mins when you pay for 60 mins. They take too much time off for the dressing part and consultation. Then management doesn't restock their water bottles all the time so you don't get your water at the end. Parking has never been an issue but it's a small lot and my friend had to park on the street when it was full. These aren't deal breakers but not 5 stars worthy.

    During a massage on July 7, 2025, the therapist, Flo, pulled down my underwear and massaged my…read morebuttocks without asking for my consent. I ended the session early, deeply uncomfortable, and reported it to the front desk immediately. The owner, Janice, initially apologized but later defended the therapist's actions, saying she "didn't have time" to ask for permission. No apology ever came from the therapist. I've filed a formal complaint with the California Massage Therapy Council. This was a serious violation of boundaries, and others deserve to know.

    Photos
    Elements Massage - Elements at the grand opening of The Nutrition Fix

    Elements at the grand opening of The Nutrition Fix

    Elements Massage
    Elements Massage - Simple massage rooms

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    Simple massage rooms

    Jade Spa - massage_therapy - Updated May 2026

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