Failed to offer me a new course for CE from one year to the next even though they had record of my courses taken and paid for and they knew as a CE provider for the state that you couldn't get credit for duplicating course even though they got their $40 twice. When I called them, their CSR laughed at my concerns and a subsequent email to the company was not answered. I am out $40 and on the edge of a license expiration due to their negligence and greed. Do yourself a favor and find a smaller provider who actually knows the administrative rules they teach and care about their customers. This provider will answer your email with a 'bot' and leave you on your own when there are issues, all the while pocketing your money. read more