The good: The stylist seemed very nice (never told me her name though) and she did fit me in for a…read more7pm appointment, which I like a lot. Also, the pricing is very reasonable. ($30 for a trim is really good.) I couldn't get into my normal salon because of schedule issues, so I called here. The bad: I asked for half an inch off, and she cut close to 1.5 because she decided she should. She didn't tell me that this was the case until she was done. I'm very frustrated by this since I told her that I was trying to grow my hair long and I only wanted 'as little as possible' cut off. Afterwards she told me some people just couldn't grow their hair long because of breakage. I appreciate the feedback but I really hate that she cut it shorter than I wanted without asking. I recognize that stylists feel like they know best and can do whatever they want to people's hair, but this is *my* hair. I said half an inch. I was very clear about it. I can't recommend because of this and I won't go back because of this, sorry.

Teresa is a godsent. This was my first visit and she not only took the time to understand how I…read morewanted my hair to be cut, but also made me feel valued by having a great conversation throughout. Teresa walks the talk - she knows what she is doing!! 100% recommendeded.

I saw one of their senior stylists to fix a previous colour job I wasn't too happy with…read more The stylist at Shampoo Hair Bar was knowledgeable and helpful. She listened to my concerns, peppered me with questions about what I wanted, and then told me her suggestions/opinions. 2 hours later I emerged from the salon with incredibly natural-looking and gorgeous hair that I am very happy with. The positive results are honestly a restatement to her knowledge, experience and good rapport with her customers. But the positive experience extended beyond the senior stylist's work. For part of the process I was temporarily handed to a more junior stylist (my hair was taking longer than the appointment time - so the senior stylist had to take care of her next client). The junior stylist was able to take over after just a few short instructions, was incredibly pleasant to chat with, and helped make this colour job a success. I can't emphasize enough that you will be in good hands if you go to the shampoo hair bar. All the people in the salon seemed happy and -in my opinion - were getting their hair done in ways which really suited them.

Simply Great Service and Experience all around! Easy online booking and nice recommendations for…read morecolored hi-lights.

Very impressed with my first visit with Courtney Moss! I…read morerecommend her for colour and cut. Most definitely will return for my next cut. Joanne McCord

I recently paid $650 for a balayage, clearly asking for a cool, ash blonde tone, but I ended up…read morewith a warm, gold result instead. I think this came down to a communication error during the consultation. If I had known that not lifting the brown areas would lead to a warmer overall color I would have made a different choice. The stylist told me that the toner she would use on my blonde would also tone the red out of the brown so I figured there was no need to lift the brown area. Beyond the color mismatch, my hair was back-combed aggressively, which caused significant damage and made the brushing-out process excruciatingly painful. For a premium service, I expected more care and a more thorough discussion about the possible outcomes. While the owner did reach out afterward to offer a free re-toning, I'm still left with damaged hair and a color I didn't want. Also, keep in mind that they have a strict no refund policy outlined in their forms, which is worth knowing before booking. I hope this feedback helps the salon improve their communication and approach, especially for clients with specific color requests.

For the first time in a long time I walked out of a (super cute) salon with a haircut I truly love!…read moreKimberly was amazing and really listened to what I was asking for. I couldn't be happier and I would recommend her to all you curly girls out there!

All the staff seem caring and kind, and Piper had great intuition as to wh I was looking for. She…read moreseemed to invent a plan for the Colour that I had never heard of and couldn't imagine. She is worth every penny.

I'm just a guy that used to need a good clean, hair cut and Doug at Olde Hat Hair shoppe is the one…read moreto help me out! Now I no longer have much hair but he's always willing to help me get my beast of a beard under control and if he can do that, he can give you the coiffure of your dreams! Seriously, Doug, is a great human and great stylist and has been my go to for over a decade! The shop has a super fun atmosphere and it seems like everyone loves being there. My cousin and sister in law also get their styling at the Old Hat so don't miss out!

The owner greeted me at the door, looked at my hair, frowned and said "We can help you." She…read morequickly organized Maxine who proceeded to make my mop into something magnificent. Thanks for all you did, the great discussion and the laid-back, chic ambiance. Well done, I can now present at the conference without looking like a pale Mr. T. Cheers, Jim

Traveling through Victoria to Alaska I needed a haircut. I saw the salon from Tapa Bar while…read moreeating. It looked very nice and clean so I made an appointment. Always a little nerve wracking getting a cut from a new person but it was need. I was greeted by friendly staff and the stylist, Shalyn was professional, friendly and asked me what I needed. As she cut my hair, she checked in to make sure we were on the right track. She made adjustments, as needed, to ensure I was happy with the outcome. If I lived in the area, I would have no qualms making this salon my regular go-to place. But I am heading onto the road knowing I am pleased with my cut and met some really great folks!

It's been a little over a week since my review. I am extremely angry over this cut. He kept asking…read moreme - so all one length? And I kept saying no. At one point as I was standing in the middle of the salon, I told him no, no, no three times in a row and stared at him. I told him how long I wanted it, with the same cut, just tidying up the ends. My hair was about 1" below my rib cage, layered with lots of natural curl, and of course I have pictures. Now I have all one length, no layers, length is now at my armpit, and my natural curl is virtually gone I am absolutely livid. All these years growing out the length to show off my natural curls and it's all gone. Stay the hell away from this place. If you're the manager, you need to contact me now. The one star apparently is required, but not deserved.

Sorry folks, I didn't like this place... I went there twice, same stylist…read more Maybe it was just the stylist I got, but boy was she disinterested in my hair, which resonated in my poor cut and ugly color. I wasn't prepared for the unprofessional behaviour of staff, apathetic work of the stylist and attitude. Bringing new customers in the door of any business in this economy is a good thing... losing them is not. I won't return.

A middle aged hairdresser, I don't have a name cause I tossed away the receipt after my haircut,…read moredid not finish the job as she left out my bangs which she cut halfway. She complained how much hair I have but I did not know that she will only cut my hair as she desired. After a few days, haircut on August 6th between 5:00 - 6:00pm, my hair at the top with the bangs cut halfway were started to itch which made me cranky. I even gave her extra tip which I regretted later. I believe in karma and that hairdresser will earn her bad karma soon!

Location, staff, and cuts are great! App is very convenient and easy to use. Nice to be able to…read moredrop in for a cut.