They cleaned up the bad amount of mold in my basement. They were very careful, thorough,pleasant,…read moreand neat in their work. They kept me updated and didn"t complain about all the clutter down there that needed to be cleaned. I thing the cost was definitely worth all the work they did, They even did s few "extras" just to help me out.

Great work and the crew could not have been nicer. The house looks fantastic. I highly recommend…read morethem.

What could you improve? Everything! Why? Read on:…read more "This is happening to my 94 year old mom right now. This company called Restoration 1 of Middletown PA. Their BBB rating is F. They have put a lien on the house and are holding her furniture hostage. They are EVIL! to do this to a 94 year old woman with a very modest home worth maybe 200k. The home owners was through State Farm. They came in like gangbusters and demo'd the basement walls and flooded bathroom. They went too far, for sure, and took advantage of her, as she was recovering from heart surgery. What kind of lawyer do I get? Not that we have money for a lawyer, anyway, but... HELP!"

Very shady billing practices that resulted in billing for over 9k above what insurance was willing…read moreto pay.

While removing carpeting we found what appeared to be mold. I jumped on yelp and received a reply…read morefrom Phill, the owner, looking to help us out. He was able to get us set up with one of his technicians, Josh, who came out the next day. Communication from the top down (Phill & Josh) was excellent. Josh walked the area with me and explained what he would be doing. After confirming the issue he proceeded to seal off the area that he'd be working in and started working. After 2 days he cleaned up and I was ready to get in and put new Sheetrock up. I did find a little more while working on an area and contacted Josh who coordinated with Phill to stop by and check. He arrived the next day and not only took care of what I found but opened up a wider area and treated that was well to give me peace of mind. I normally do not write reviews often (or long ones) but they definitely deserved to have the experience out there. Thanks again Phill and Josh!!!

I would NOT work with this company... charged for work that was not fully completed. We did not…read morerecieve an invoice of work done until weeks after. Paid for service and still found mold in our basement after 8+ weeks of time on the project. Left materials in the front of our home for weeks. Compared to the standard of other companies they seem to cut corners. They still did not find the source of the leak or where mold is coming from

We had a water emergency on a Saturday and our Insurance company contacted Service Master, Reading,…read morePA. They called us within 10 minutes and said they would be here in 2 hours. they were 1 hour away from our home. When they arrived they inspected the damage and immediately began water remediation. They were hear until 12 midnight! Excellent, explained everything they were doing and what to expect next. Sure enough Monday morning, the next crew came in and tested everything possible that could have been affected by the water. Gerard and his team were so thorough. Again, explaining what they were doing and why. The whole process has been quick and easy to the point I thought maybe something was wrong. But they are credit to their professional trade and work ethic. Hands down I would hire again.

From the owner: Has your home or business experienced damages? If it is from a fire, flood, or smoke, then it's…read morecrucial that you get the restoration services you need to get back to normal. ServiceMaster Restore offers 24/7 disaster restoration services that will make your home or business whole again. Our restoration company is backed by a national franchise network with over 65 years of experience. We are committed to delivering total customer satisfaction. We offer everything from weather damage restoration to fire and smoke damage repairs to mold remediation. No matter when disaster strikes, ServiceMaster Restore is a restoration company that will be there, day or night. Our company is available 24/7 for emergency restoration services near you.

BELFOR RESTORTATION (Middletown) is fabulous! Sewer backed up into my basement Thursday. They…read morecame out right away!! They tore up the carpet, but they can't figure out how or where the shit came from. Dry walls. No drain in the room. Weird, right? Trace and Larry said that they've never seen anything like this. These guys are working hard to figure this out. Big, huge fans have dried out the area. Thank god the smell of urine is gone. It permeated the whole house

They did the work on our house after a fire 3 years ago. We were suppose to be back in the house in…read more3-6 mos, it took a year. They would work 1 day and be gone the rest of the week. Hooked up the hot and cold water in reverse in the master bathroom. Didn't put piping in correctly under the sink in kitchen and bathroom so we had flooding into the basement. 3 years later we are still finding things wrong. Would not recommend to anyone! It took us filing a complaint with the better business Bureau to get things done.

A plumbing company made a mistake and flooded two of our classrooms. Shawn B. from ADR showed up…read morewithin an hour and made me feel at ease. He was nice, knowledgable, and very helpful. I would gladly call them again if we would ever find ourselves in this same situation.

Service 1st has been really great so far! Scott is absolutely amazing if you get him as your…read morepainter! A fantastic personality and loves to sing while he's painting. What a wonderful man! Kayla has also been a gem to work with.

Mark was punctual, professional, and very helpful. Gave me an honest review of my situation and…read morewhat alboth I could do individually and what his company could do. The service charge brings a professional to assess. I appreciate exactly what he did and offered.

We had a roof leak in our new office. I called Turning Point and they came right out. Gave me an…read moreestimate which was below the insurance company's estimate. They started to rip out the flooring and any other ceiling damage to start mitigation. once our floor was dry, we got the flooring in and installed, trim work done and looks great. They also moved the office furniture to be able to lay the flooring and moved it back after. They came back after the Easter weekend and vacuumed and mop the floor. Mark and his crew were great. Very friendly as well. I would recommend them to anyone.

When your home suffers from a tragedy, Servpro came to the rescue! After being on the list with…read moreanother company, I got a call 2 days later from them, letting me know they couldn't get to me, they were too busy! I then called servpro, Jason answered and was so friendly, he had someone come out the next day. JP and Chris were assigned to my home. They both were caring, friendly, professional, and made me feel like I was the most important job they had. They took action immediately to dry out my basement. Thank you Servpro, I highly recommend your company!

If you are considering hiring SERVPRO of Hershey/Swatara, please reconsider after taking a minute…read moreto read of their terrible mismanagement and complete lack of response. I had water damage in the basement of a rental property I own that occurred in early July 2021. The company came out to assess the situation in a timely manner. After weeks of telling me they were doing work and setting dehumidifiers, it turned out they had been doing the work on a neighbors home and not at my property! Despite this egregious mistake on their behalf, I was understanding of their mistake under the assumption they would surely finish work on the unit they were contracted to do work on in a timely manner. On September 13th, I visited the property and nothing has been done. Their machines were left running in my basement for weeks, mold is growing in the carpets and the walls, and they will not return phone calls or even attempt to rectify the situation. Jason Roberts, the general manager has told me twice they will be out to the property and has clearly not shown up on either occasion. Dave the owner is lackluster and was not even aware that the work was not completed and seemingly had no idea they even made a mistake. Below are photos of how my house now looks after approximately 2 months of their neglect... Do not hire this company.