I contacted Jaco's to detail my husbands truck. It had not been cleaned in two years.
Extremely nasty!!
Jaco's is in my neighborhood (2 mins) Dropped by got an estimate of $175. All good!
Left vehicle around 10:00 am. He close's at 6:00 pm. Texted , called to get eta on job. No reply. Drove over, Drey said it was taking longer. Would call when it was ready. Called at around 9:00 pm we went to pick up truck Windows won't work, signals don't work headlights don't work. No problem we will reset them when we go home (2 mins.). Would not reset. Had to gorilla tape over windows due to storm that night.
It was dark when picked up truck. Gave Drey a $50 tip because I felt bad. $225.
So in the light of day, I was disappointed in some of his work. I took a damp cloth and went over interior door, it was filthy. Drove 2 mins. to talk w Drey, brought my dirty cloth!
Not his problem, how dare I stopped by his place and be dissatisfied. I left saying if you think you did quality work, we're
done. Drey had asked me to give him a good review on Google. This morning I told him I could not do that!
From this experience, how a young business man could talk so down to a customer I left in tears! Poor, poor customer service. Don't waste your money $$$
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