The absolute worst purchase and breach of trust that I have ever experienced! I've heard someone say Gary is a crook, and would have never thought this to be true until I experienced it myself.
I bought a new water heater from them less than 2 years ago with nothing but problems from the start. I called multiple times because my home would suddenly smell like gas. They said it was set to "propane" and they "fixed" it. Come to find out, this isn't even a thing!! Gary himself came to my home and ordered the incorrect water heater, and then instead of admitting fault and replacing his mistake, put a bandaid on it just in time for it to go to shit less than 2 years later after the warranty had already expired. It is now so gunked up inside that I have no hot water every few days and my only option is a new water heater... the CORRECT one this time. Let's not mention the fact that their absolute carelessness caused a leak which I did not catch in time and has ruined my floor to the point that it now needs to be reinforced. For the love of God, and for your pockets sake, learn from my naive mistake and go elsewhere! I highly recommend Blagec and wish i had went with them from the start. Maybe then I wouldn't be replacing a water heater that should have lasted the duration of my mortgage at best instead of cleaning up their mess. Disappointed is an understatement to say the least - however, I hope this helps someone to make a better decision in their purchase! read more