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    Jacobs Lee & Burack MD PC

    2.2 (10 reviews)

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    Upstate OB/Gyn Associates PC

    Upstate OB/Gyn Associates PC

    1.8
    (17 reviews)
    3.3 mi

    For the most I love this office. I think everyone is so nice and welcoming! Any time I've ever had…read moreconcerns or questions they always take care of me or return calls fast. I gave them 3 stars because I'm not a fan at all of Dr. Laura Oswald. I went in for a scare at 32 weeks 4 days pregnant. I started preterm labor and as I'm crying my eyes out to her she's smiling and giggling (which I thought was kind of rude) then she tells me go to the hospital and I will stop by to see you. I was in the hospital for 5 days not once did she come in! All the others did but not her and she was the one who sent me there to begin with! I understand certain drs. Are on-call but the fact I was there for 5 days and she never came in upset me. Not to mention when I went into the office for a follow up which I've been there 3 times since not once has she poked in on me. I feel it's neglectful, rude, and terrible bedside manner. ***Update*** I'd also like to add NP Amy is snooty, always seems to be in a rush, and has no sense of humor whatsoever. If you do not use the correct medical terms or don't word your question properly she will be quick to give an attitude if she doesn't understand you. I went into preterm labor but didn't deliver prematurely I asked "since we got the baby to keep cooking for a little bit longer does that mean I'm at higher risk when I have a second to go into preterm labor?" Her response "well first of all cooking???what does that even mean I don't understand what you mean" with a very rude tone. No ones ever heard of a "bun in the oven"??? She's just not pleasant in my opinion. We want to feel comfortable and safe and maybe get a sigh of relief when we visit these places not feel like you're a bother to someone.

    I've been going to this office for years. The doctors that helped me deliver my babies were…read morewonderful and helpful, so no complaints there. HOWEVER- lately, they have decided to change their policy regarding signing up for your annual appointment. My last annual was in November. I was asked to call them August 1st to schedule my next annual appointment. That seemed unusual to me (to say the least) but okay, fine. So I called them August first. "Well he's not here the day that would be one year from your last visit, so you'll have to call back in two weeks." I was like "excuse me?? You had me wait 9+ months and have to remember to call you and now I have to call you, AGAIN?...ok. So I called them today, for the SECOND TIME. And guess what she said? THE SAME THING. So now I have to call back in the middle of September. I'm sorry but this is absolutely ridiculous. Why can't we just make an annual appointment AT THE TIME WE HAD OUR LAST APPOINTMENT like normal doctors? Like it used to be? I'm very much normally NOT one of those "like the good old days" kind of people but this is an EPIC waste of my time. Even *if* (and that's a STRONG if) I'm able to make the appointment when I call on September 15th, that'll be 1.5 months of calling trying to make this appointment. I'm honestly just going to look elsewhere. I'm not planning on having any more babies, so I don't need the obstetrics side of it. STEER CLEAR.

    Jacobs Lee & Burack MD PC - obgyn - Updated July 2026

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