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    Jacobs Lee & Burack MD PC

    2.2 (10 reviews)

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    Upstate OB/Gyn Associates PC

    Upstate OB/Gyn Associates PC

    1.8(17 reviews)
    3.3 mi

    I've been going to this office for years. The doctors that helped me deliver my babies were…read morewonderful and helpful, so no complaints there. HOWEVER- lately, they have decided to change their policy regarding signing up for your annual appointment. My last annual was in November. I was asked to call them August 1st to schedule my next annual appointment. That seemed unusual to me (to say the least) but okay, fine. So I called them August first. "Well he's not here the day that would be one year from your last visit, so you'll have to call back in two weeks." I was like "excuse me?? You had me wait 9+ months and have to remember to call you and now I have to call you, AGAIN?...ok. So I called them today, for the SECOND TIME. And guess what she said? THE SAME THING. So now I have to call back in the middle of September. I'm sorry but this is absolutely ridiculous. Why can't we just make an annual appointment AT THE TIME WE HAD OUR LAST APPOINTMENT like normal doctors? Like it used to be? I'm very much normally NOT one of those "like the good old days" kind of people but this is an EPIC waste of my time. Even *if* (and that's a STRONG if) I'm able to make the appointment when I call on September 15th, that'll be 1.5 months of calling trying to make this appointment. I'm honestly just going to look elsewhere. I'm not planning on having any more babies, so I don't need the obstetrics side of it. STEER CLEAR.

    I have been going to this office for years, and used to love my other Doctor before she retired and…read moreI was transferred to a different doctor. Since I've been going to her for the last 4/5 years or so I have seen a decline in this office's help & care. I was out of state and had an issue that I needed a script for to be seen by a different care facility and they couldn't have handled it any worse, with slow responses & completely wrong fax information. I've since moved and decided to switch doctors thankfully, and all I need now is for them to fax over my records. Well- that's been as painful of a process as any with them lately as they literally won't answer the phone. During completely open office hours. I am very eager to switch doctors and put this office behind me.

    Jacobs Lee & Burack MD PC - obgyn - Updated May 2026

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