Awesome practice. One of the best-run facilities I've been to. I have been seeing Bonnie Hermans…read morefor years. She is kind, patient and puts me at ease. She chats with you about everyday things to help you relax. Her exams are painless and efficient. She's the only person to not cause me extreme cramps from the pelvic. She rocks and I will continue to see her for as long as she practices. I cannot say enough good things about her, and the administrative staff are great as well. That is really rare in my experiences with medical offices. See Bonnie if you're looking for a new practice! I like this location, can't speak to the staff at the Schenectady office as I've never been to that one.

I recently switched to Dr. Mondragon and would enthusiastically recommend her. Having had previous…read morebad experiences with my OB/GYN, I was referred to Dr. Mondragon by someone that has been seeing her for 20 years. I am happy that everything turned out even better than I expected. I am thrilled to have found a new OB/GYN, one that treats me with compassion and courtesy. I am a veteran, and sometimes veterans do need a little extra care due to PTSD. I would encourage anyone who has had a previous bad experience to give Dr. Mondragon a try.

I have had many doctors in the past three decades and this one stands out. Dr. Sossner has been my…read moreOBGYN since 2018 when I moved to Albany. She is a very caring, knowledgeable, and competent physician who takes the time to discuss any questions I have on any topic. I have complete confidence in her advice and highly recommend her.

To Dr. Elaine Cheon-Lee, patients are just a source of money. She doesn't care about your health…read moreconcerns. Don't ask questions during your annual checkup. If you do she will charge extra. That's what happened to me. After Dr. Cheon-Lee did a quick routine examination, I asked her a question: Is there anything I should know or be aware of about entering menopause? I made it clear I am not interested in hormone replacement therapy (HRT) because of its side effects. I wanted to know if I should consider a bone density test or perhaps taking supplements. The doctor recommended a couple of OTC supplements and then brought up HRT. She started badgering me about trying a cream that she assured me has minimal side effects. I finally gave up and said OK just to get out of there. To my surprise I received a $130 bill for an "office visit". This was in addition to the $188 my insurance company paid for my annual women's health exam. When I reached out to Dr. Cheon-Lee I was told the hormone replacement therapy was not part of annual visit; therefore I was charged for an additional visit. She agreed the bill was unexpected and acknowledged I wasn't informed in advance there would be a charge. This came after I repeatedly told her I wasn't interested in HRT given its side effects for women with a medical history like mine. So CareNet patients, be wary about asking your doctor questions without also asking what it will cost for an answer. If you receive an unexpected charge, don't waste your time reaching out to your doctor or trying to discuss the issue with the management team. No one cares about patient satisfaction. Your concerns will be ignored. I filed a complaint with my insurance company, which said it will keep Dr. Cheon-Lee on its radar. I will pay this bogus bill, so it doesn't affect my credit report. But CareNet has gone downhill as shown by the number of 1-star reviews it now receives. My advice: Skip this place and go somewhere with honest doctors who listen to and care about their patients.

Horrible, they do not respect patients or give them the time of day. Do not go here. You will feel…read moreignored.

The older lady who answers the phone is beyond rude and should not have a position dealing with…read morewomen going through struggles seeking help. She needs some lessons in professionalism and to drop her attitude.

When I was looking for a new OBGYN for my third child I met a very loud an obnoxious nurse who said…read moreshe worked at the Schenectady office and that I should find somewhere else to go because doctor mondragon is an incompetent tyrant who treats her staff poorly and gets off on demeaning others. Although I had heard that she wasn't very friendly, I was unaware that her own staff has no confidence in her. I'm not sure if this feeling is shared by the rest of the employees of this office or if it's even true sine the nursie in question seemed a bit off to me. But just to play it safe I found a different doctor in a different practice and I'm quite satisfied that I did that. I'm not sure what's going on over there but they need to clean up their act.

I just had my exam and had the PA Haley Decker. She was kind and professional. If I see her all…read morethe time, that is fine by me.

This is how this physician reacts when you decide to go somewhere else because they can not…read moreschedule you for an appointment until 2020. Not my fault they are short handed and kept making excuses in regard to scheduling. And... they send the letter certified mail for me to sign. Notice the date, it came today, over one month later. Smh

To Dr. Elaine Cheon-Lee, patients are just a source of money. She doesn't care about your health…read moreconcerns. Don't ask questions during your annual checkup. If you do she will charge extra. That's what happened to me. After Dr. Cheon-Lee did a quick routine examination, I asked her a question: Is there anything I should know or be aware of about entering menopause? I made it clear I am not interested in hormone replacement therapy (HRT) because of its side effects. I wanted to know if I should consider a bone density test or perhaps taking supplements. The doctor recommended a couple of OTC supplements and then brought up HRT. She started badgering me about trying a cream that she assured me has minimal side effects. I finally gave up and said OK just to get out of there. To my surprise I received a $130 bill for an "office visit". This was in addition to the $188 my insurance company paid for my annual women's health exam. When I reached out to Dr. Cheon-Lee I was told the hormone replacement therapy was not part of annual visit; therefore I was charged for an additional visit. She agreed the bill was unexpected and acknowledged I wasn't informed in advance there would be a charge. This came after I repeatedly told her I wasn't interested in HRT given its side effects for women with a medical history like mine. So CareNet patients, be wary about asking your doctor questions without also asking what it will cost for an answer. If you receive an unexpected charge, don't waste your time reaching out to your doctor or trying to discuss the issue with the management team. No one cares about patient satisfaction. Your concerns will be ignored. I filed a complaint with my insurance company, which said it will keep Dr. Cheon-Lee on its radar. I will pay this bogus bill, so it doesn't affect my credit report. But CareNet has gone downhill as shown by the number of 1-star reviews it now receives. My advice: Skip this place and go somewhere with honest doctors who listen to and care about their patients.

Absolutely awful. Felt ignored and like I was bothering the doctor I saw today who finally got to…read moreme after 40 minutes of waiting. Waste of time and money.

I came here for my prenatal care and to deliver at the main hospital and felt compelled to write a…read morereview. Every single individual I worked with throughout my pregnancy all the way to labor and delivery were simply excellent. The doctors, nurses, and staff were as compassionate as can be and seemed to truly care about my well-being. Also, they were very supportive of all decisions and non-judgmental. I knew I was in good hands for 9 months. My L&D experience was amazing because of the team. They are the kindest humans ever and made a nerve-wracking experience surprisingly easy.

Lots of chairs in the waiting room, TV's tuned to the local news. Friendly helpful check in people,…read morenice and professional nurses and doctors.

I have heard negative comments about Dr. Syeda from a close friend before…read more.. But I would like to complement Dr. Kristine Klein (who had been recommended by my wonderful primary physician Dr. Holly Cleney). Dr. Klein listened to all my concerns and anxieties, counseled me with great patience, and when time was right performed an elective hysterectomy with great results. Her "bedside manner", patience, and woman-to-woman understanding have been very beneficial to me. This has been a very positive experience (after I had fired 2 other GYNs in a different practice). However, the waiting room was awful - I dreaded the long waits, screaming babies, disorder every time I came there.

Dr. Syeda performed my DNC in 2023 and I almost died. I went septic on my couch and I had 4…read morechildren at the time. I went back to Ty e office 3x and was given antibiotics and told the tissue -MY BABIES REMAINS-would pass on their own. I had so much still inside me. It was traumatic for my children and I and it was a terrible experience. Dr. Clark and Dr. Clements delivered all my children and I trust those two with my life. AMAZING MEN!!!!

If you care about your prenatal care, do yourself a favor and DO NOT GO HERE. Dr. Mcginnis and her…read morestaff in particular Julia corentto NP are very clearly incompetent and I'd be surprised if she worked even a single day in labor/delivery. I have never been treated so poorly. After trying to get in touch with her for 2 weeks because her NP never called to give me ultrasound results, I needed blood work ordered and I had concerns that my nuchal translucency was not scheduled appropriately, I was told she was "out of the office" does no one cover your patients when you're out? What if there's an emergency? Then she proceeded to tell me nuchal translucency scan and blood work is not completed until 16-18 weeks. NUCHAL TRANSLUCENCY MUST BE DONE PRIOR TO 14 WEEKS. Do not let her or the staff tell you any different. Anytime I called very understandably upset with the care they would tell me "You're pregnant and shouldn't be getting yourself worked up like this" and HANG UP. I decided then I'd be transferring to another practice. To which they gave me trouble every step of the way. They called to tell me they attempted to fax my records another OB 3 times and I would need to come get a physical copy and do it myself. When I asked them to fax the records to myself they told me no as I'd need to PAY for my own medical records. By this point my care has been delayed nearly 3 weeks. I call to tell them I'll be coming to pick up a physical copy of my records and I'd need my lab slip so I could get the appropriate blood work done to which they told me it's UNETHICAL for them to order labs for a patient who's planning to leave the practice since they "can't monitor it" and then told me they CANCELED any and all appointments even though I had not yet gotten established with a new OB. It's unethical to order bloodwork, but it's NOT unethical to deny a pregnant woman prenatal care? If I could give this practice 0 stars I would. They should be absolutely ashamed of themselves. If you are seeking rental care go literally ANYWHERE ELSE.

I have always had a great experience with my care at McGinnis Medical. I have been a patient since…read more2015 and wouldn't consider going anywhere else. I am in my second pregnancy seeing Jen Iovinelli. Jen speaks to you like a human and will answer any and all questions that you have. The receptionists, Jen and Carrie, are always kind and efficient. You never feel like you are bothering them when you ask questions in person or call with questions. The assistants that bring you back for your appointments (usually Lisa) are friendly and genuinely care when they ask you how everything is going. If you are terrified of doctors like I am, going to a practice that isn't sterile hospital like was very important for me. (They have purple paint!)