This place has BEEN a staple in the community and beyond! There are ALOT of places that have recently started focusing on health, but this establishment was focusing, studying and applying methods BEFORE it became a "trend"! This is place you can trust their knowledge and procedures! read more

Service and Ambiance. When we walked into the shop, the atmosphere was great which encouraged us and I knew I would be helped as well as satisfied. Also, this particular place had been recommended to me by a person that is very particular. Bottom line... I was pleased. read more

Felt like going to your old aunties house. Not the newest,not the prettiest but you know you are being well taken care of and truly helped. I rode past this place thousands of times not knowing what it was. I was looking for some natural remedies and was advised to go here after it was suggested. I'm so glad I did! The experience was top tier and I felt I could trust the advice given. The prices were affordable which makes a big difference in this day and age! I will surely be going back continuously read more

The set-up for the colonics....unsanitary! They do not take time to explain the set-up....leaving you on your own. I spent $175 that day for what I feel was a complete rip-off... The owner, Andrea has a very dry personality and not very welcoming to be running a business. Will not return read more

The owner, Andrea is super knowledgable. The herbs are top tier, a lot of which are hard to find in store. She's able to help you and tell you what you need over the phone, just based off what symptoms you tell her you have. I've been going to her for over 10 years, and have recommended so many people to her, that of which are always very pleased. She also ships anywhere in the country. If you're done with pharmaceuticals like I am, this is the place to go for honest and holistic health advice. read more

I had a good experience. All my questions were answered and even when she got busy she was helpful and let everyone know she'd be with them.

I've been coming to Jacobs Herbal Shop for almost 20 years!!! I've always found everything I need and the owner Andrea is absolutely sweet and very knowledgeable about each herb! It's amazing how much she knows!! My health has been better because of her and my extended family comes here too!! My go to store!! read more

Wow. Originally I was excited to patronize this black owned herb shop but I will NOT patronize Jacobs Herb Shop. That owner Andrea is a trip & cannot use a scale--mind you, her scale was moving anytime someone took a step and needed calibration. She also told me because my scale is digital, it's a little different. No, no, no. Digital or not, a measurement is a measurement & I can read very well. Then she had a man, who didn't work there, try to cosign with her; which was very unprofessional. She told me that she isn't 'caught up' --her words--off of my purchase because she sells herbs that are much more expensive (why I needed to know this, I am not sure). Then when she realized that she made the mistake & only gave me half of what I purchased the day prior, she proceeded to weigh more herbs; but still the measurement was off and this is WITH the weight of the bag she put it in. After advising her how to read the scale (she counted 1, 1.5, 3--completely skipping # 2!) She offered to refund my money instead of just giving me what she owed me in herbs, while telling me I can take my money elsewhere. Then tried to pity me by 'blessing me'--her words--with the herbs I had just returned as I exited. No thanks ma'am. You will NOT get that satisfaction. I'm apalled, and a little hurt honestly, because this is a Black owned business who KNOWS I am a newcomer to your city from CA and this is how you treat me? Wow. I guess I will be in Soulard tomorrow as she suggested. I hope they treat me better & are black owned. read more

I have been going to her periodically throughout the years and I have always had the most pleasant experiences each time. Before I left I felt fully informed on any information that I needed for any product or service that I received. I am shocked at some of these other reviews and I'm sure there is more to those stories than what's being shared. Andrea always provides an excellent customer experience and the entire facility is extremely sanitary. I am a nurse and I have been getting colonics there for years. I am a black woman and I started shopping there because she was highly recommended, not because she is black. This lady knows her stuff and she is good at what she does, hands down. There is a diverse rainbow of patrons that have been going to her for several years and we will continue regardless of a few bad apples that won't spoil the bunch. Jacob's Herbs Army, better yet a Navy! read more

They have products that you can't find in other local stores. I always go there when I can't wait for an Internet shipment. The store owner is really nice and helpful. I'll be shopping there again. read more

I've alway thought this store to be over priced. However they carried a few hard to find items so my girl would make an occasional purchase from this establishment. The owner will tell you anything to get you to believe that you need an item in her store. This the worse place to go for honest health advise. A few weeks ago my girlfriend made a purchase that rang up as $64.00. However a few days later when she decided to use the product she discover the price tag on the bottom of the bottle was $42. Dollars $22.00 difference. With recipe in hand we went back to Jacobs Herbal shop so they could fix this and refund us the difference. The owner via telephone told us that because customers will change the price tags she could not refund us... WHAT.... ARE YOU SEROUS? and she wouldn't refund us our $22.oo. don't shop there you can get the same items off the Internet at half the prices. We discovered this a day later. This store us a ripe off. read more