I have lived in this neighborhood, across the street from Jackson's on Clear Acre (not sure why it says San Francisco) for a little over three years. Cashiers come and go, but they are generally very friendly and professional. There have even been times, especially when the pandemic first hit, when late at night, iffy customers tried to rush the lone cashier, and I acted like a kind of security guard to make sure he was safe until business slowed down and I could purchase my items and go home. I've never had any problems until recently.
There is a cashier there now, who is ever so much less than friendly, and for some reason whenever my daughter and I come in, there's a problem. Previously, when I come in the store, he runs back into the office to pretend he's doing something important so someone else can ring me up. In the short few months that he's been there, he's only rung me up once. Yes, I noticed. Once. Whenever I go in to buy a money order, the machine is ALWAYS out of service. I think they do that on purpose at the beginning of the month so they don't have to be bothered. And I've never ever seen him stock a single thing.
I went in this morning, and he tried to run back in the office when he saw us walk up, and I noticed he had locked the doors. I knocked on the window, because I KNOW he saw me, so he writes this handmade little sign saying he's closing out and to come back in a half hour. I went across the street hoping that store would be open, and as we were coming back, it looked like he was going to open the store for some people who had just drove up, but then turned them away.
This store is supposed to be open 24 hours a day. I am livid. My daughter wasn't feeling well, and I wanted to get some medicine really quick for her. I don't drive, which is why I love that this Jackson's is so close for emergencies. But not today. This is the first time I've ever seen the doors locked for any reason. Not even at Christmas!! I don't know what his problem is with me, because I've done nothing to him, but he's been snotty and snarky since day one. I thought it was just me, but my neighbor shop here as well, and she remarked on it when we were both in the store at the same time. I talked to a few other of my neighbors and they said they noticed or are having the same issues.
Even talking to a couple of the people who service the store with products don't care for him. People notice, and people talk. He's getting a reputation.
If you don't want to work, or don't want to provide quality customer service to the people in THIS neighborhood, I suggest you transfer to another store or get a different type of job so you can be around the people you like or you may find yourself without a job. I may not look like much to you, but my money spends just as well as anyone else's, and it pays YOUR salary. Remember that. read more
