They were quick and responsive and able to pull my car out out of a ditch when another tow company…read morewas unable to and left. Great customer service and friendly staff. Highly recommend!

Werks came to save my wife this evening. They were professional, courteous, and extremely efficient…read moreand more importantly was not comfortable leaving her stranded waiting on a ride since the shop he was taking our car to was in the opposite direction that we live. I feel like I owe Craig the driver a debt of gratitude. He was actually at his last call for his work day and still took the call and extended his work day even in the pouring down rain. We will definitely make them our first call in the future.

After my first oil change here I smelled oil for approximately a week. Went to check oil to find…read morethat they left my oil cap off and all my oil was practically gone from vehicle. If you know even anything about vehicles you know this can be very bad especially in the amount of driving I had been doing. They reviewed details and came to check my vehicle themselves and simply topped off the missing oil and offered a free oil change in future. Not once offering to have my car checked over by another shop just expecting me to take there word and hope my engine isn't done for. Which with how low oil was could have caused damage. Giving this business the benefit of the doubt I return for my free oil change.... To once again have an issue. They used an impact drill on my drain bolt and stripped it potentially causing damage to oil pan. Owner told me I was wrong and came at me aggressively in messages instead of reviewing the facts. Not to mention my tires were never rotated either which was apart of my oil change. I simply told them to let them know. I'm not looking for free stuff and frankly don't want them with in 6 feet of my car. The customer service from Shane was great he was very friendly I will say that. I'm sure others have had positive experience but I flat out have not what so ever.

From the owner: We strive to repair your vehicle the first time at an affordable price.read more

If you're ever around Hannibal, MO and need vehicle work done, I highly recommend The Muffler Shop…read more& Car Care Center. Honest, friendly, skilled people work there, & I had a great experience doing business with them and getting new rims.

Very friendly and wonderful prices. We were in from out of town, had a muffler crack, and they got…read moreus in and fixed up to keep on with our vacation! Highly recommend!