Disappointed my doctor referred me here to manage pain. On multiple occasions I left after my session in such pain I was barely able to walk to my car leaving in tears due to pain is not helping me, I even brought in copies of my X-rays so they would know what my situation is but all but one therapist was bound and determined to insist on improving range of motion that cannot be improved due to the metal and new bone growth with my hip reconstruction In addition last 2 visits the heating pad was burning hot and my last visit with Teresa was the worst and final visit I had to call in sick to work because I could not walk due to the pain she caused me I cannot recommend anyone coming here read more

When you are truly in pain and don't feel well, it's hard to see the light at the end of the tunnel. I truly appreciated the tools I learned to continue my therapy at home. Jackson cares not just in a professional capacity, but also for the overall wellbeing of each patient. They give you the attention and encouragement to push forward. Thank you! read more

I was refer to this Jackson PT by my lawyer after I got in a car accident. I've been to multiple PT offices in the past and this one is the worst one so far. Their staff are so unprofessional. They are always chatting each other, and never really pay attention to the patients. I was just there a couple days ago and all the staff were looking at a computer screen, deciding what to order for lunch while their clients were doing exercises with little or no super vision. If you want to get better, this is the wrong place to seek for assistance. I have never experienced a business so out of control with laziness and incompetence. read more

Got some PT here after an accident. Chill vibe, everyone seemed to like their job. Most of the employees had great personalities. I got the care I needed and helped with my healing process. read more

Therapist will diagnose you then no more interaction with the therapist. A tech was in the middle of the floor in charge of the clients. You do not get one on one with your physical therapist which is absurd. I would not recommend this place. read more

After being hit by a driver running a red light, I required 60 physical therapy sessions. The staff was OUTSTANDING in their professionalism and personality, and treated everyone as relatives. read more

Great place to go when you need to recover from an injury. Jimmy is a top notch therapist who can craft just the right set of exercises to repair that aching muscle or injured limb. The rest of the staff is welcoming, friendly and helpful. I would recommend the Southwestern facility unhesitatingly for any therapy needs. read more

I was diagnosed with a shoulder impingement as the cause of shoulder pain that was limiting my enjoyment of leisure time activities such as playing golf as well as being the cause of general discomfort. After three months of physical therapy, I am virtually pain free. A big shout out to Larry, Theresa, Brittany, Cassidi, Kenny, Brie and all of the staff at the Southwest facility on Durango. The caring for the well-being of their patients is very evident and make for a satisfying and productive rehabilitation experience. read more

Back in the beginning of February I got into my very first car accident. I was referred to come here by my attorney & I've had such a great experience. These employees become your family after going there so long. I was with Jackson Physical Therapy for a little over 3 months & I was deeply saddened to leave them. Thank you Sam & Aubrey at the front desk for making me feel so welcome. Thank you so much to Casey & Joel for all the fun laughs & thank you to Jimmy who made me push harder in the gym. I highly recommend Jackson Physical Therapy on Durango. They're probably the best out of every location. Everyone helps you out as much as they can. Again Thank you all read more

This is not my first go-around with PT, and not that I had bad PT's before because I did not, but I have to say I am very impressed and pleased with the help and progress I received from Jackson PT. I have a very busy schedule and things are always popping up as well, not to mention when you suffer from certain pains..., sometimes you can't do it, and JPT has always been so accommodating and understanding. I've never had a wait when I've had an appointment longer than 5 or 10 min., longest and everything is always neat, and ready to be used. I have never met one employee there as well that was not friendly, professional and ready to help you with anything. If I need to have PT again, which ever so often I have to go, I will be making JPT my go-to spot. read more

Starting my fifth week of physical therapy at Jackson's therapy on Durango these people are awesome and amazing. I feel like family being here they're very thorough of what they do. They're very informative, Very professional I gave them 5 stars. If you ever have surgery and need physical therapy this is the place to come A great place to come for rehabilitation and physical therapy. read more

I've been a twice a week visitor to Jackson Physical Therapy since June. The team there is amazing to work with. They have been great at remembering me and working with me individually to strengthen my core and loosen up my back. Big thank you and shout out to: Kolby, Marianne, Dru and Savanna. While everyone here is awesome, these 4 folks have made me feel important and well looked after. Bravo to all and THANK YOU! read more

This place is ver disappointing all around!! Don't waste your time. Appointment time 8am - therapist starts at 810am or later. Cold table, no sheet to cover it or to cover myself. I always have to ask for a blanket. Therapies- tens and heat pack for bad neck pain. I told them I can do that home. They did not change modalities. They talk in the back all the time. Focus is not on their patients. Parking is great for an 8am appointment. read more

A great physical therapy clinic in the Southwest area. Conveniently located on Durango and Tropicana; it's super easy to get to. The office is recently and beautifully renovated. Staff is always super friendly and professional. Casey truly cares and is very attentive to your recovery to better health. The girls up front, Sydney and Samantha, always have a smile on and are always happy to see you. If you are in need of physical therapy, a place where you'll have to visit multiple times a week, you want to find an office that's positive and makes you feel like a part of a family. This is the place to go! Highly recommended!! read more

I came to Jackson Physical Therapy because the doctor I really wanted to go to didn't accept my insurance. I saw one of the doctors there (maybe Jackson??) who was very nice. The office staff was lovely and got me in very quickly. I went through all the details of what was going on - it's a laundry list, so the fact that he listened to me and kept asking questions is much to his credit. He went through a couple physical tests (moving my body around in weird positions and such) and ultimately told me I was fine. He suggested I do some yoga, but didn't offer any specific advice to help solve the issue. I left feeling alright about everything, but then realized I should probably get a second opinion. I went and saw a second physical therapist (the one I was referred to by a friend, who doesn't take my insurance) and had a much more thorough appointment. That doctor helped me realize that my pelvis was mis-aligned and gave me specific stretches to do that will help. The team at Jackson is really nice and probably great for people who have had surgery or need rehab from accidents...but wasn't the right doctor for me. read more

They are very professional, personable and efficient. The whole staff from the front office to the back, all the therapist's, assistants, everyone is wonderful and they have helped me a lot. I HIGHLY recommend Jackson Physical Therapy!! read more

I am very impressed with Jackson Physical Therapy. When I injured my shoulder I was told by many friends not to do physical therapy because it sucks and it hurts. I don't know where they went, but that isn't the case here. First off, every person that works here is friendly, amazinglll and extremely helpful. I can't say enough about there customer service. They listen to you and make you feel comfortable working at your own pace. I have had a handful of sessions here and my mobility has already increased. I am grateful that I chose them(based off there 5 star reviews) in the list of 10 offices my doctor gave me. I definitely recommend them for your road to recovery. read more

Súper cool team! I didn't know what to expect as this was my first time going through physical therapy.... A bit nervous and reluctant at first but absolutely loved each person there. Thanks again JP Team for making a rather uncomfortable situation something that I ended up looking forward to. read more

An excellent place for full service physical therapy. You get the individual attention you need specifically for your needs plus the exercises they give you to use at their attached gym work. I've had 4 experiences with Jackson and everyone one has been productive and pleasant read more

I am a huge fan of Jackson Physical Therapy. They have more to offer than any of the other therapy places I've been. The staff is very friendly and professional. They care about their patients! read more

The staff and therapist here are wonderful! Very careful with your needs and helpful in your time of need! This is my second round with physical therapy and was very happy that I was able to get back into Jackson and that I was remembered when I went in last week and even though I was worse than my original visit back in January, Cassie took the time and went over everything with me from the last time I was in and the treatments I've had. This time is going to be a challenge but I am hoping I can get some relief or at the very least a little better than I was on first visit last week. read more

If you're needing physical therapy this is the place to be! Great staff clean facility.

The Staff and Management at Jackson Therapy are the best. They make you feel comfortable and relaxed. They have helped me a lot! Thank you ALL so much. Much thanks, Geraldine Salsbury. read more

I began my physical therapy at the South Durango location, and then transferred to their new location at 5550 Painted Mirage Rd. I absolutely loved everyone! Especially, my PT Danielle, PTA Hazel, and Melissa (always with a smile). My experience was extremely positive, and I will be referring all my family and friends there. They are the best! read more

I had my physical therapy at Jackson approximately 3 years ago. My only reason for posting a review this long after the fact is that I wasn't using Yelp at that time. I went to therapy for my knee after an orthoscopic surgery for approximately 10 weeks and they did a fantastic job. Kind, caring and compassionate staff who really helped and sincerely cared about my well being. I would highly recommed Jackson Physical Therapy to my friends, family and you. read more

I had a great experience at Jackson physical therapy after recent back injury where I was referred by my physician Dr. Rosler. From the first phone call I made, to when I walked out the door the staff made my visit easy and comfortable. I was offered paperwork e-mailed to me ahead of time, I was offered an option an appointment days and times, the receptionist was friendly on the phone and very kind upon my arrival. My future appointments were set up quickly, and even though my appointment time seem to be at 'rush hour' you would never have known. The main physical therapist taking care of me is Kevin Thomason. He takes his time and listens to what I have to say about my recent injury and was careful about what I could do and not do during the appointment and afterward at home. Kevin is personable and explains exactly how he relates to injuries having had injuries himself. So he knows exactly what you're going through. He always told me what to expect during the appointment and after I left, he informed me who would be seeing me on one of the days I was scheduled but he was off work. I guess if I have an off comment to make it would be that the front desk is a bit tall. I know that sounds a little weird, but doing businesslike payments and paperwork across the desk so high made me feel awkward. It was a bit like the places you go to where they have the window that they slide. Just kind of a strange set up for atmosphere upon arrival. read more

I love this place! They do a wonderful job. They entire staff is so awesome, very friendly and helpful. I have already recommended them to a few of my friends and will continue to do so read more

Easily one of the top physcial therapy offices in town. The staff is great and make you feel at home. They take the time to get to know you and have a great sense of humor. Private treatment rooms are available and they have a well equiped gym area. I can't recommend this place enough. I've been to a few other places in town but this place is the best. If you're reading this trying to figure out a place to go, go here. They work with your schedule, send text reminders, and have never had any problems if I needed to change appointments at the last minute or cancel. read more

Danielle, Brandon, Nancy and the team at Jackson Physical Therapy have been awesome. Highly recommend the team here!

I love Jackson physical therapy. From the first time I started with them the staff has been patient and very attentive to my specific situation. I switched to Jackson after another therapy facility did not fit my needs and expectations. I'm now on a better road to recovery and I am thankful for the Jackson physical therapy team. read more

I have been going here for multiple chronic pain issues. I have found that they really know their stuff! Machines and treatments were excellent. I feel that the therapists to the gym people who help you with the equipment to the front desk everyone has been very helpful and knowledgeable. If I ever need physical therapy again, I will surely ask to return to Jackson Physical Therapy. Nancy read more

This wonderful group of experts helped me recover my strength and mobility after a really bad rollover car accident. They really care and always make sure you are doing each exercise correctly. They just remodeled the entire clinic. Fresh paint, carpet and furnishings make this look like the modern state of the art facility it is! read more

Effective treatment and good people as well. Pushed me when I needed it and helped me get the most out of my time there. I learned a lot as well. I am much stronger and well on my way back to normal. read more

I just finished my PT at Durango and I am actually sad because I am going to miss everyone! This was my home away from home. What an amazing group of people; Kind, compassionate, caring, fun and professional. I am so blessed to have been sent here! I don't know how to thank everyone but I am so very grateful. I am much better, both physically and mentally thanks to the staff here. I must mention my "person"...Andrew (AJ). He is amazing and has helped me so very much. He was always happy, compassionate, positive, professional and funny. He made me laugh and listened to me cry on the bad days. He is a wonderful physical therapist and so great with people. He is an absolute asset to your organization. The entire staff deserves recognition and I thank them all from the bottom of my heart. They all made me feel loved and like I was part of a very special family. Thank you, Jackson Physical Therapy...You are truly the BEST! read more

Jackson Physical Therapy on Durango, is one of the best therapies in town! Great staff from the front desk to the PT's themselves and their assistants! they make you feel like family and treat you like family! their treatment's are the best they really do care about all of their clients! And they take the time to show it! do use them I have used many therapy centers in this area and they are one of the best! You will get great results with them.. they get 1000 Stars in my books! A Nelson read more

Oh my where should I start!!!!... the entire staff represent so much professionalism with care and concern. I feel on many occasions I am the only client they have because they give that one on one attention. My journey with therapy is going great and this shout out is to Amber, Karianne, Cherly, Mercedes, Casey, Adam and the ladies in the front office. Keep up the great job team! read more

My husband has been going here for 6 weeks and has improved greatly thanks to the staff . They are friendly , efficient , knowledgeable and extremely caring. Big thank you'd to Casey, Dray, Melissa,Joel and all the therapy staff. My husband was reluctant to come for therapy because of another facility he went to, now he's eager for every session. He even does his homework at home with no problem. Thanks again you guys are terrific even during these trying times the whole staff front and back are extremely aware of cleaning everything from the machines , tables doors , chairs . I would recommend this place to anyone needing physical therapy! read more

Absolutely the best physical therapy I have had here in Las Vegas. The entire staff works to make your visits productive. I had great results in pain management and the use of my shoulders. They are very through. I used the Green Valley facility and it's easy access. read more

The staff is super helpful, kind & very high energetic energy. They always ask if I have any questions or concerns, very attentive. I really like coming to the PhysicAl. read more

My gawwwwwwwwwwddd!! I cannot say enough about this office!! One girl in the front is my favorite!! Antonia.. She is amazing.. so friendly!! and the staff.. Woooowww.. Just wow!! Dr. Linda, Leah, my future ex husband josh, and Leih Lani (im sorry I butchered name spellings) They are sooo pleasant! And my future ex-husband Josh has the best smile!! They are just all great.. Such a great company to go to for all of your needs! They listen, the wait is never long, and they are efficient!! So great! read more