It has been a pleasure to work with Simon. He has quickly answered all my questions, and acts as a…read moreefficient liaison between me and the owner of the house I'm renting.

Requiring a year's worth of rent? That's absolutely disgusting btw. When people are most vulnerable…read moreduring a pandemic? Wow. How heartless can you be, where's your humanity? Not very surprised though, I am a previous renter with WNC. My apartment had endless issues. Constant brown water through the kitchen sink and sometimes the bathroom. toilet was broken for about 3 weeks before they decided to fix it..the first time. Cockroaches ALL over my front hallway which would eventually make their way into the apartment. Constantly recieved text messages that I Was not allowed to have my "visitors" (my black and Latino friends btw) in the building past 7pm. " I hope your homies are not at the building right now, it's after 7" was one of the texts. Never received any messages when my white friends were over.. It's disgusting. STAY AWAY

My experience with Mary Love, as my buyer's agent, was very enjoyable and successful. One year ago…read moreI wanted a second home in the Asheville area, and I had been looking, off and on, for 2 years. When I switched to Mary for my agent, I quickly found a home that met my needs and am happily living there today. Mary Love listened to what I wanted and targeted our search toward just those types of properties in my price range. We looked at several homes together, and when we found the one that was right, she and her team handled the negotiations, the arrangements for inspections, and the closing details very well. Since buying, she has provided me with referrals for service people, whenever I request it; as an example, I just saved 50% on my homeowner's insurance using her insurance agency recommendation. I would recommend Mary Love to others, especially those wanting a "green" home or real estate, and I would use her services as a real estate agent again.

Great Realtor! She knows the local market, is a seasoned professional, has great negotiating…read moreskills, is a leader in the Green Building Industry and recently was awarded the National Association of Realtors Green award. She is dedicated to her clients and will help you buy or sell your home or land.

I cannot even begin to describe the disgust I feel towards this company and how much they lie esp…read moreWanda. She told me at move in my apt had just been painted and carpet cleaned. They pay Mexicans to come in and wipe the walls down. First time I vacuum my brand new vacuum was completely full. Then now I am abt to leave and I get emailed these move out instructions which are bogus. I have to literally do their job to get my deposit back. When it wasn't even done when I moved in. Do not rent from them! See attached letter below!

I've been living in a property managed by Bayshore for almost four years and it's been a great…read moreexperience. Any time I've needed something fixed it's been taken care of and I have always been able to get in touch with someone at the office when necessary. They have been understanding with me when there was a rent check snafu and were way more patient than I expected a realty company to be. I've had awful landlord situations before but Bayshore has been a relief, honestly, and I'd definitely recommend them to anyone looking for a place to live in Asheville.

I checked into one of their properties in Asheville, NC and had a service issue with one of their…read moreproperties bathrooms. I reported the issue immediately, didn't hear from them even though they have a 24 hour managed phone line. the next day I called and emailed again, i was told the issue would be resolved by 7pm. I arrived back to the property at 7:30 to still have to the problem not resolved. Called and emailed again... after 18 hours still not reply so I called and emailed again. If you decide to book with them beware that if you have an issue it won't get resolved.

We have booked vacation rentals in Asheville for many years, and many of those have been managed by…read moreTowns Property Management. However, our current experience is a nightmare, and we haven't even arrived at the rental yet. Towns has decided they will no longer let you pay through VRBO. You have to pay outside of VRBO with a difficult-to-use service and have to pay an additional 3% fee to use the difficult-to-use service. We tried to reach them twice during business hours without success and finally called the "emergency" number, left a message, and received a call. Unless you like getting ripped off and spending a lot of time and aggravation booking a vacation rental, steer clear of any properties managed by Towns Property Management.

I see this place has the same address for pure property (mis) management. I own rental property…read more When I was their client I got checks from Alpha so I'm thinking Alpha, probably due to a well deserved bad reputation changed their name to pure. First, I did not choose pure or alpha. My marvelous manager sold her business to these bozos. Pretty much every interaction was a headache. For the first few months, pure did not have the staff to deal with my rental!!! Of course they charged me 10%. It took days and several emails or phone calls to hear back from them. One of their employees told me they recently bought two businesses and were very understaffed. Jaw droopingly stupid. Buying a business isn't like buying groceries where you walk in and walk out. Buying a business takes time and contracts. Who or whatever owns pure chose not to prioritize hiring staff to deal with all their new clients. My tenants were furious simple requests were not dealt with in a timely manner. One tenant had an emergency situation and no one from pure called back within 2 hours. He called me and I had my handyman go and fix it. I could go on and on. In my 30 years of owning rental property, these people are the worst I've ever dealt with. And if they can't keep the people who hire them happy, I know they weren't taking care of my tenants.

We own 7 rentals over 3 states, and Alpha has been our go to for the 5 here in Asheville. We are…read morepleased to have been recommended them many years ago. Every part of the lease process is business like and clear. As Alpha states, if tenants are not gentle with a property, repairs will be made with their deposit. Our properties are delivered clean and maintained properly. We allow pets, but expect responsibility at the same time. Those unhappy with Alpha, did not fully read their contracts which clearly define all parties rights and responsibilities. We give Alpha high praise.

Susan Cocke is our representative. Very flippant. Not organized or detailed. Way over her headread more

I'm in my second building managed by Tessier. I argued against my current building hiring them,…read morebut they did so anyway. What we experienced in the past is still true. Tessier is terrible at communicating. They were even worse when we rented, but not much better as owners. The building manager assigned to our building also lacks competent communication skills and only responds to condo board managers. Regular owners aren't worth her time. She is petty and vindictive and rarely responds to questions in a reasonable time. Also beware that they nickel and dime the buildings they manage. Their fees seem reasonable at first, but they act as a shell for a maintenance company that charges way too much for the handyman services they provide.

I moved to Asheville one year ago and rented a place managed by this group. Whenever there was an…read moreissue, they were always quick to respond. Emergencies were resolved immediately and non-emergencies in a very timely manner. If I owned a place that I needed a property manager for, I would hire them in a heart beat.

What a tremendous group of people! They have been exceptionally helpful and understanding- and have…read moredone nothing but be there for me when I need them. Hunting for an apartment can be impossible in Asheville- but City Real Estate made it easy. They also have worked with several friends of mine to find their dream home. I cannot recommend them highly enough.

We met Ella Tzinberg by happenstance and she has truly been one of the best realtors I have ever…read moreworked with. She acted as our buyer's agent and walked us through the unique characteristics of the North Carolina Market. She was very patient in helping us make several offers and in negotiating the house that we finally chose. She was incredibly honest and transparent and steered us away from properties that were either not right for us or had major issues. Once we chose our home, Ella helped negotiate the price. She also provided us with very high quality contractors and technicians in helping us make the house our home. She also was a wonderful communicator and was very upfront and honest about the whole process. She made the whole process easy and helped make it run smoothly.

A few weeks ago I closed on my first house thanks to Patrick Brooks. Patrick is one of the most…read moreamazing individuals I have had the pleasure of working with. He made the entire experience enjoyable. His humble and reassuring disposition was much needed in the midst of such a large undertaking. He was always easy to get ahold of, and consistently took the time to fully explain every step of the arduous process. He was very flexible in his schedule and showed his passion for his profession throughout every conversation. His honesty, work ethic, and charisma makes him a incredible realtor and human being. I highly recommend calling him today!

The house had a wonderful ambiance about it. The fire pit was already setup ready to burn and…read moretowels were already by the hottub when we arrived. The house had a few crazy problems which is typical with house maintenance but their management team was quick to respond and quick to fix. All the staff and servicemen were nice and courteous and a joy to work with. Our four boys, daughter in law and us had a wonderful time! I would highly recommend this place to big families that want some time together but not be on top of each other all the time. Would definitely stay again.

From the owner: Residential sales, property management, historical properties, investment, relocationread more