1. Jackson Hewitt Tax Service

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Maricopa, AZ

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Jackson Hewitt Tax Service

5.0 (2 reviews)
Closed • 10:00 am - 6:00 pm

Services - Jackson Hewitt Tax Service

Audit and conflict resolution support

Current year tax preparation and filing

Past year(s) tax preparation and filing

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7 years ago

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9 years ago

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NON-PERFFORMING CPA - WASTED MONTHS OF OUR TIME, CAUSING ADDITIONAL PENALTIES. REPEATEDLY PROMISED…read moreHE WAS WORKING ON RETURN BUT AFTER 4 MONTHS SAID HE ACTUALLY WASN'T AND COULDN"T COMPLETE THE RETURN BECAUSE AN OUT OF THE COUNTRY CLIENT WAS NOW MORE IMPORTANT. I was referred to Myron and Trafelet Accounting by a former CPA of my family's in California to help review and refile a rejected California return that had a very important deadline and attached 1031 FTB forms. I engaged with the Trafelet Accounting firm in May 2026 and had all of my information uploaded by the beginning of June 2026. I was told personally by Myron he would be working on the return that week, in June 2026. Then I heard nothing after that from him and every time I called his assistant Sara Johnson, she promised each time that I would get a call back that week. This went on for weeks and, every time, she would promise an update or a call back in 2 days and then no call back or communication happened. Myron finally called once at the end of Summer and said he was back in the office (his office is in Maricopa and he goes to Payson in the Summers where he says he works from) and would be working on our return that week. Then the silence, and promised updates with no update or call back afterward, returned After almost 2 more months of non communication, I got Myron on the phone today (Sep 18 - a full 3.5 months after having all of my info to him for a simple return review and refiling) and he told me he has a big client in Japan that is taking up all his time and he won't have time to complete my delayed return after all. This was a very drawn out process after already dealing with another CPA that could not complete the job. I only engaged with Myron Trafelet Accounting because he promised he could get the return done and refiled promptly. The fact that he prioritized another client from overseas over a local business owner is also very disappointing. Our return needed maybe one day or less of his time to complete but he couldn't do it. This is a 1 person firm with an admin who is not a CPA or EA - just an answering service from what I can tell. It was very unprofessional of this firm to take on an already delayed return and then just stall it out for months with false promises that it is being worked on. I would definitely not recommend after my experience.

We have used Myron for the past three years and he has been great to us. Myron is very…read moreprofessional and always available to answer any questions or concerns we might have. I am glad to have a local accountant to rely on with our financial concerns. I would definitely recommend his services!

Jackson Hewitt Tax Service - taxservices - Updated November 2026

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