This year was the first time I have used Starr's services. I can recommend them very highly. They…read morewere friendly and helpful. I was later than I wanted getting in, but they took care of making sure my filing was on time and correct. Even better, I essentially had the same documents as last year with a slight increase in Social Security. In spite of that, Starr's cost was about $100 dollars less than the much better known giant I used last year. Five stars is well deserved.

We are so pleased with Shelley and Starr tax. She is kind, efficient, and very easy to work with…read more We appreciate your help every year - always good to see you!

The short version is they mislead me and where very rude about it. I was told I would get a tax…read morereturn advance on a prepaid card with the rest of my return being direct deposit into my bank account. When the remaining amount was put on the prepaid card and not direct deposit I obviously made a phone call at that point. The woman at H&R Block didn't seem to care very much but agreed it was incorrect and insisted it could not be fixed and she needs to make a phone call but it did take some convincing to actually get her to make the phone call. When she called me back I was informed that because I got the refund advance all of my return would be on the prepaid card and not direct deposit. I said "I think I was mislead and to be blunt it's a f*cking issue " she blew up after that. She insisted she wasn't there, she was, she help the tax person with several questions and I talked to her quite a bit in person. She accused me of no understanding what I was told. I told her "No, you can't tell me I didn't understand when I was told the wrong thing " I asked to speak to her manager and was told "I am the manager ". After reaping myself several times she finally agreed to have the manager call me. The manger had already made up her mind before she called me and was upset about the single use of the word "f*ck". I asked the manager for her mangers number and got an 800 number. After several times trying to get through the AI call system I finally got some in a call center in India who filled the complaint and did her best but there is a language issue and im not sure how this will go.

David Kobe has taken such amazing care of my family. I recommend him to everyone. It's so great to…read morehave peace of mind that our taxes are done correctly.

I just switched to this service. Fast and old school. They use CPAs and not "Tax Pros" like the…read morecompetition. Charged $100 for a joint return involving a W2 and 4 1099 forms. Block had been charging me almost 3x that. Highly recommend Dick's Tax Service.

Been using them for my income taxes for a decade. Excellent service. Cheaper that H&R Block,…read moreLiberty or Jackson Hewitt - 1/2 the price of the others. This family business been there for 60 years. And he help us through the difficult time after we lost Dad. Highly recommend them.

Note: The correct address is 619 E 23rd St, Independence…read more Do you have someone in your life that gives you the best referrals? Well, my in-laws always know the best people including accountants, attorneys, tax preparers, physicians, etc... Three years ago they referred us to Rusty's Tax Service after we had a terrible experience with a different service. Mary Thompson prepares our taxes each year and although she sees us once a year, she remembers our names, faces, and details from previous conversations! It's kind of amazing!! She prepares our taxes efficiently and each year we are in and out within 20 minutes. The service is exceptional. From a competency prospective, I could not be more pleased. During our first interaction, she helped us revise our taxes and reduced our amount owed by more than $1,000. Our questions are always answered and advice is always available. Back to the service, the staff are pleasant and approachable. The family business feel is warm and everyone seems genuinely happy to be there even late into the tax season. We won't go anywhere else. Rusty's Rocks!

After 18 years of being a loyal client we get a dear John letter. They didn't want to keep clients…read moreafter our tax person passed. She was amazing, and knew how to treat people. Sad it went to crap after she passed. Don't bother according to my dear John letter they were not taking new clients...

We needed help with our taxes and McCoy Accounting was fantastic. We originally went there needing…read morehelp with this years taxes, the process was super easy and convenient. Amy and Bob were fantastic. Bob even looked back at our previous return (his expertise made him want to dig deeper since it looked a bit off to him) and spent the extra time reviewing it - he actually found an error when we did the taxes on our own and got us squared away with an amended tax return - now we are getting a couple thousand back that we never would have known we were owed. Definitely would recommend to anyone looking for superb customer service, convenience and expert accounting services.

From the owner: McCoy Accounting Advisors is your partner for strategic financial leadership, offering a…read morecomprehensive range of services to transform your company's financial future. As a leader in construction, trades and service business accounting since 1986, we deliver results you can count on by providing executive level financial management and business advisory through Fractional CFO and Fractional Controller services as well as offering accounting, bookkeeping and payroll services. We are available for keynote, public speaking, and workshops on financial strategies that lead to profitability and growth for your business. McCoy Accounting Advisors proudly identifies as a women owned business. We are dedicated to empowering businesses through financial transformation to create lasting impact.

Honest, professional. I have experienced that they really do listen and work to match solutions and…read moretax goals to the customer.

Hi! Just thought you…read moreshould be aware of this establishment. I had a bad experience with them and my tax preparer. I filed my taxes in feb of this year and waited for my preparer to discuss with me my return. She left me a voicemail telling me that my refund was a mere fraction of any previous returns I had gotten. I was out of town for the week and so when I got back I called her to find out if I could change my filing status. She informed me that it had already been filed that way and that I had to wait until the end of the season. I was upset so I didn't pay or sign for them bc I had hoped to file an addendum in May. So the office contacted me and said it's the last day you have to sign and pay for them. I explained to that person the situation and how frustrated I was with my CPA. She told me to hold on a moment and then my CPA answered the phone. I was put on the spot immediately and I hung up. She called me right back and so I spoke to her hesitantly. I explained her again what I was looking into and she was very short with me. She obviously knew I complained about her bc of her tone and tenor. She asked me a few questions in a short manner and told me that it would take one week to prepare. I said ok. I waited two more months and contacted them again. I once again spoke to someone about the situation and explained what had happened. The person I was speaking to was the same receptionist that put me on the phone with my preparer. She apologized to me and I accepted it. She said there wasn't anyone else to talk to since I had asked for a manger. I explained that next time give the customer a heads up that they are about to put on the phone with the person they complained about. She apologized again. I told her bc of my experience I would not be back. She said that she would have my CPA call me. So my preparer finally called me back. She asked me the same questions over again in a condescending manner as if we had not talked about it. Then proceeded to tell me that she could not fulfill my request bc of my situation. It was based on something she could have looked up 6 months previously. So she pushed me off for months to be told in a patronizing way that I didn't qualify. That's when I told her about herself. She claims she wasn't being rude but based on her actions alone she showed me that she didn't care about me as a client. She made me feel like I was the one being ridiculous. I explained all of this and she gave me a half assed apology. I told her that I would not be back based on their customer service and communication. It has nothing to do with the amount of my return. I could have saved myself 6 months of frustration if she had taken 5 min to look up the information. This business doesn't seem to care about its clients.