Came across this Tax service while searching for a Tax Preparation company in MO. The biggest thing…read morethat stood out to me while researching Norma's Tax Service is that it doesn't matter where you look for reviews for the company is that they don't have any mediocre reviews - let alone any negative reviews - and this is over years. It is an entire team here, which is better than some companies that are one person or a 'married team,' since they can lean on each other for advice or information. It is definitely helpful that they are with the times and have a 'dropbox' to upload documents that some older tax services who refuse to update don't offer. First time hiring this company, yet they were able to find deductions that I overlooked when I did my taxes last year via Turbotax, and deductions that another company overlooked two years prior, and they were willing to amend them. My taxes aren't cut and dry, especially being overseas. But, while MO is my 'home of record' - I will 100% be using Norma's Tax Service - since the price they charge is barely anything compared to the amount you'll possibly leave on the table.

I have used Norma's Tax Service for many years, lately after the transition of Norma and her…read morehusband leaving the business just isn't for me. This past years taxes is the last year i will be using them. They filed an extension which I was UNWARE of and just randomly made a stop in the business to find out there had been an exstension, no phone call no emails to notify me I needed to give more documentation. Then my taxes were filed wrong WITHOUT me reviewing them!! Never have I EVER had so much issue this year as any other year. On top of all that I paid more this past year than I ever had paid. I will not be returning.

Do not use this accounting firm!!!!!! Because of negligent filling for a hefty fee, I have spent…read morethe entire year of 2013 fixing my 2012 taxes. The filed errors meant the IRS was unable to connect my estimated tax payments to my account. The IRS warnings of the mistake never reached my address because it was also submitted incorrectly. As a result, my previously paid taxes were almost levied from my account for a second time. Upon contacting the firm for assistance to resolve the matter, they rarely answered the phone and offered no help. I was never able to actually speak with my hired accountant. I had to hire another accountant to resolve the whole matter. Do NOT work with these people.

All Good Tax Pro for my 2024 tax return, and unfortunately my experience was quite disappointing…read more What was promised / my expectations:I was told I would receive thorough guidance, timely submission of my return, clear communication, and a finalized set of calculations for my refund, they never filed my State, both Kansas and Missouri. What actually happened:* My preparer missed several items for example: They never filed either of my state taxes.* Despite agreeing to finish by February, the paperwork was delayed, and I had to follow up repeatedly.* Communication was unclear: I received vague answers to my questions, and at one point was told "it's done" when it clearly wasn't .* Because of the delay/errors, I faced extra stress (and possibly extra cost) when dealing with the [IRS/State tax agency]. Why this matters:When you use a professional tax preparer, you expect accuracy, timeliness, and trust. My experience failed onall three. I ended up spending more of my own time (and worry) trying to correct or clarify things that I had hoped would be handled properly. What should change / what I suggest:* Better double‑checking of forms and calculations before the client signs off.* More transparent communication: if there is a delay or a problem, it should be communicated proactively.* A clear checklist shared with the client so both sides know exactly what documents are needed, what has been done, and what is still pending. Only charging what we agreed on, and not changing the amount for filling, that never happened.

I've never had such a simple tax filing experience. I'll be sticking with All Good Tax Pro!read more

Frank helped me file addendums for two tax years after my other tax preparer failed to return my…read moreemails after letters from the IRS and KS saying I underpaid. I used the online form to contact and then was emailed the next day. Then I set up an appointment and he had my taxes completed within a week. Quick and easy! Plus he got it straightened out and a great return. Prices ranged from $350-$400 per tax return. I highly recommend supporting this business!

I was looking for an escape from the taint of the very unpleasant dealings with the contacts at H&R…read moreBlock, specifically 2 that represented they were part of the H&R Block legal team (????). I have serious questions as to their legal acumen! I saw this service/tax provider and it appears to have precisely the professionalism and quality service credentials that H&R IMO lacks. I was very impressed to see the services they offer and the chance to deal with a quality organization. It is a relief to deal once again with what looks to be a quality firm. Support your local C.P.A. tax preparer!

I've been with McCann's for 11 years and am so impressed with the quality of service, value for the…read moremoney, and has always helped with any service requested. I highly recommend using the company.

From the owner: McCann's Bookkeeping & Tax Service, located in Liberty, MO, has been providing expert bookkeeping…read moreservices since 2004. Specializing in comprehensive tax solutions and financial management for individuals and businesses alike, McCann's is dedicated to ensuring accuracy and efficiency. With nearly two decades of experience, they are your trusted partner for all your bookkeeping and tax needs.

Very friendly, honest, professional and accommodating company to do business with. Very…read moreknowledgeable and thorough. Would highly recommend! We will definitely come back.

We had been going to the same accountant for a few years and always dreaded working with her, but…read morewe thought she was at least doing a good job on our returns... until this year. We caught multiple mistakes. Unfortunately, some of them were found after they were filed. So when my elderly mother realized she had not filed her taxes in the very last week to do them, I took her documents to Benton where I was greeted with more kindness and professionalism than all the years combined with my old accountant. They worked to get her return completed on time. They kept me posted on the progress. During one phone call, they said they were checking them over. Wow! If only my old accountant had taken the time for that! Every person I dealt with at Benton was professional and friendly. This is where we will be taking our taxes from now on. HIGHLY RECOMMENDED!

I've been going to Nancy for about 4 years now and each time it's been a fantastic experience! She…read moreis extremely knowledgeable and she knows what's she doing to help me with my personal businesses and she is willing to help any way she can! I absolutely love how personal and friendly everyone has always been! I recommend this group to everyone!

From the owner: Specializing in: - Accountants-Certified Public…read more- Financial Services - Accounting Services - Tax Return Preparation - Bookkeeping - Tax Return Preparation-Business

Note: The correct address is 619 E 23rd St, Independence…read more Do you have someone in your life that gives you the best referrals? Well, my in-laws always know the best people including accountants, attorneys, tax preparers, physicians, etc... Three years ago they referred us to Rusty's Tax Service after we had a terrible experience with a different service. Mary Thompson prepares our taxes each year and although she sees us once a year, she remembers our names, faces, and details from previous conversations! It's kind of amazing!! She prepares our taxes efficiently and each year we are in and out within 20 minutes. The service is exceptional. From a competency prospective, I could not be more pleased. During our first interaction, she helped us revise our taxes and reduced our amount owed by more than $1,000. Our questions are always answered and advice is always available. Back to the service, the staff are pleasant and approachable. The family business feel is warm and everyone seems genuinely happy to be there even late into the tax season. We won't go anywhere else. Rusty's Rocks!

After 18 years of being a loyal client we get a dear John letter. They didn't want to keep clients…read moreafter our tax person passed. She was amazing, and knew how to treat people. Sad it went to crap after she passed. Don't bother according to my dear John letter they were not taking new clients...

We have been to another tax preparer in the past, but their lack of customer service drove us away…read more Shannon our tax preparer at this location was extremely knowlegeable, did not talk down down to us and was truly friendly, funny and his customer service was impeccable. If you want your taxes done by someone who is honest and knows how to treat a customer like family Shannon is the man

We've been having our taxes prepared by the same tax office for over 10 years now and when you have…read morea very professional, courteous, and extremely customer service friendly staff who take time to completely explain and complete all required tax forms ----why go anywhere else? The Noland Road Jackson Hewitt Tax office houses some of the best tax preparers in KCMO!!! No matter if its Connie or Shannon preparing or amending your taxes ---their tax knowledge is immeasurable!!!! To Connie and Shannon, My husband and I thank you kindly for your continued professional tax preparation over the years that keeps us coming back to ya!!

T. Williams & Associates and I have done business for many years now and I am always impressed by…read morehow easy Tania makes it. She answers any questions I have, gives me a heads up on different things so I am aware and understand what's going on, and always stays in contact with me during the process. I would definitely recommend!

From the owner: Outsourced Accounting, Payroll Administrator, Quickbooks Accounting, Tax Planning and Tax…read morePreparation for Small Businesses