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    Casburn & Company PC

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

    Services - Casburn & Company PC

    Accountants

    Current year tax preparation and filing

    Past year(s) tax preparation and filing

    2 More Services

    Audit and conflict resolution support

    Tax planning

    Casburn & Company PC Accountants Photos

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    Recommended Reviews - Casburn & Company PC

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    12 years ago

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    Norma's Tax Service

    Norma's Tax Service

    (3 reviews)

    Came across this Tax service while searching for a Tax Preparation company in MO. The biggest thing…read morethat stood out to me while researching Norma's Tax Service is that it doesn't matter where you look for reviews for the company is that they don't have any mediocre reviews - let alone any negative reviews - and this is over years. It is an entire team here, which is better than some companies that are one person or a 'married team,' since they can lean on each other for advice or information. It is definitely helpful that they are with the times and have a 'dropbox' to upload documents that some older tax services who refuse to update don't offer. First time hiring this company, yet they were able to find deductions that I overlooked when I did my taxes last year via Turbotax, and deductions that another company overlooked two years prior, and they were willing to amend them. My taxes aren't cut and dry, especially being overseas. But, while MO is my 'home of record' - I will 100% be using Norma's Tax Service - since the price they charge is barely anything compared to the amount you'll possibly leave on the table.

    Norma is knowledgeable and will help you get all the money you're entitled to and earned. She is…read morekind hearted and honest. She is informative and ensures you understand everything she is going over with you and truly knows her stuff. You can tell she has been doing this for a long time. Talking and working with her is the best choice I've made when it comes to my family and I's finances. I will always use her services again and am lucky to have found her. You will not leave her office feeling doubtful of using her services. She goes above and beyond for you and it shows. Five out of five stars.

    Friedline Financial - Lyall W. Friedline, CEO

    Friedline Financial

    (2 reviews)

    While I normally save my reviews for the "fun" things in life such as restaurants, I felt the need…read moreto Yelp on this topic. In my early thirty's with a "decent" income and some student loans, i've just recently saw the light and started wising up in regards to my family's financial future. The guys at ATA are local Lee's Summit guys (which means a lot to me) and since i'm not a financial guru, they explained things very clearly and simple for my wife and I to understand. It's truly a one stop shop as they cover FINANCES, INVESTMENTS, TAXES, INSURANCE, and Mid-American Mortgage to boot. I'm not a big fish by any means but they value my business and are always a phone call away. I feel a LOT better knowing that for a small price my family is covered in the event that something happens to me. If you are in the eastern jackson county area, go see these guys! Lyall is the finance guy and Aaron handles mortgages.

    I couldn't be more disappointed in the quality of tax preparation or the unprofessionalism…read moreexhibited by Lyall Friedline. On tax preparation, for two years in a row their assistant did not copy our FM 1095-A which resulted in letters from the IRS both years. The first year was over a $1200 mistake. The second year my wife visited the office with the IRS letter. Lyall and his relative were out on vacation. When Lyall called back the next week, he accused my wife of threatening them based on words his assistant said and instructed her to never come to the office again and refused to address the IRS letter. His relative Jason continued the unprofessional attitude by indicating we were at fault for the mistake of his assistant not copying the form. The unprofessional and aggressive behavior resulted in us handling the IRS letter ourselves despite them preparing our taxes. Utilize them at your own risk.

    Martin Tax & Financial Services

    Martin Tax & Financial Services

    (3 reviews)

    Honest, professional. I have experienced that they really do listen and work to match solutions and…read moretax goals to the customer.

    Hi! Just thought you…read moreshould be aware of this establishment. I had a bad experience with them and my tax preparer. I filed my taxes in feb of this year and waited for my preparer to discuss with me my return. She left me a voicemail telling me that my refund was a mere fraction of any previous returns I had gotten. I was out of town for the week and so when I got back I called her to find out if I could change my filing status. She informed me that it had already been filed that way and that I had to wait until the end of the season. I was upset so I didn't pay or sign for them bc I had hoped to file an addendum in May. So the office contacted me and said it's the last day you have to sign and pay for them. I explained to that person the situation and how frustrated I was with my CPA. She told me to hold on a moment and then my CPA answered the phone. I was put on the spot immediately and I hung up. She called me right back and so I spoke to her hesitantly. I explained her again what I was looking into and she was very short with me. She obviously knew I complained about her bc of her tone and tenor. She asked me a few questions in a short manner and told me that it would take one week to prepare. I said ok. I waited two more months and contacted them again. I once again spoke to someone about the situation and explained what had happened. The person I was speaking to was the same receptionist that put me on the phone with my preparer. She apologized to me and I accepted it. She said there wasn't anyone else to talk to since I had asked for a manger. I explained that next time give the customer a heads up that they are about to put on the phone with the person they complained about. She apologized again. I told her bc of my experience I would not be back. She said that she would have my CPA call me. So my preparer finally called me back. She asked me the same questions over again in a condescending manner as if we had not talked about it. Then proceeded to tell me that she could not fulfill my request bc of my situation. It was based on something she could have looked up 6 months previously. So she pushed me off for months to be told in a patronizing way that I didn't qualify. That's when I told her about herself. She claims she wasn't being rude but based on her actions alone she showed me that she didn't care about me as a client. She made me feel like I was the one being ridiculous. I explained all of this and she gave me a half assed apology. I told her that I would not be back based on their customer service and communication. It has nothing to do with the amount of my return. I could have saved myself 6 months of frustration if she had taken 5 min to look up the information. This business doesn't seem to care about its clients.

    Casburn & Company PC - accountants - Updated May 2026

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