Excellent Service people , plus great product and plus 40…read moreyears plus serving Forest City and the Foothills... They advertise in Pure Country 100.9 WCAB ... Rating 10

This company is terrible. We have used them 3 times, but never again. One out of three technicians…read morewas able to fix the problem. The last service call was the worst. They came out on May 4th,placed freon in the unit,charged us $325 and told us to gave a great day.Here we are 4 weeks later our unit is not cooling again. It takes a week to get around to another company.Guess what ??? No freon in the unit!!! This is absolutely unacceptable. First who would pay that much for 4 weeks???If the unit was not fixable why not tell us?? Not only did u take our money for nothing but what about the environment??? Why would u put freon in and not fix the leak??? This is irresponsible and unprofessional. Thank you Jackson heating and air for being honest and knowledgeable. Fixed the leak right off he bat. Great to now have a company we can depend on

Mike did an excellent job with maintenance on my HVAC unit In anticipation of summer. I had the…read moremaintenance program and because I had such a good experience, my daughter is going to call to sign up also. than you, Mike!

DO NOT USE THIS COMPANY:…read more I would like to offer a word of caution regarding using this company. My concern is not with the company or the folks they sent to do the work. The guys at our work site have been fantastic. I am speaking specifically about the man who drafted our original proposal and the last proposal dated 12/27/2024. When I first met Jim Steffan, I told him we wanted a turnkey project, including running the gas lines from the tank for our generator. He said his quote would include everything needed to get us up and running. We both knew that finding and leasing a tank was my responsibility. I already had a quote from a company in Brevard that said exactly that. Mr. Steffan sent me a quote not long after he came by the house and the quote was absent of any details other than the price. I didn't give it much thought at the time as we have had quotes like that from your contractors before and everything turned out just fine. On 12/24/2024, I signed the contract agreement. Sometime after signing the contract and after they placed the generator on our property, I had a conversation with Mr. Steffan. That is when he told me that his company doesn't run the gas lines and said that it was the propane company's job to do it. I spoke to the propane company who said they do not. I also spoke to a guy on the work crew for Rutherford Heat and Air, who said that they absolutely do run gas lines. The following is what I feel is the smoking gun, regarding my opinion that Jim Steffan is engaged in deception. Mr. Steffan told the owner of the company that he told me from the beginning that they don't do gas line work on these projects, and had it illustrated in a quote that was sent to me. That is a lie. The first time I saw this quote was June 6th of this year, in an email from the owner, Eric Fenster. Mr. Fenster is the owner. In his email he tells me that Jim Steffan is an outstanding employee who does not engage in deceptive practices. He included a screenshot of a quote that says "homeowner is responsible for the gas line from the tank to the generator". I have never seen this quote before. If I had, it would be in the file on my computer for this project. Here is why I believe Mr.Steffan is not telling the truth. The date on the quote that he claims was sent to me is dated 12/27/2024. I signed the agreement for this project on 12/24/2024. We paid half of the project cost on 12/26/2024 Both the date the contract was signed and the date we paid half of the project cost were before the date on his quote that he claims was sent. If his quote was legitimate, it would pre-date both the payment and the contract signing. It does not. Another thing that is suspicious is the fact that they sent me a screenshot of the quote dated 12/27/2024 instead of the original. I believe that he created this document on 12/27/2024, after the contract was signed and after the down payment was made. As for why he did it, I am not exactly sure. The pessimist in me says it was to gouge more money from the project. Perhaps he gets a percentage of each job that is done. The "why" he did it isn't easily proven, but his story of him sending me that quote might be determined by taking a few minutes to look at his sent emails. I would bet that there is no email sent to me with that document attached.

We all know that if we don't maintain the things that we have they will turn to junk. Childers I…read morefound them polite, professional, and able to schedule a quick appointment. Thank you Childers, I look forward to our business relationship.

From the owner: Childers Heating & Air Conditioning has been service the Carolinas since 1951. From our family to…read moreyours, we are here to help take care of all your home comfort needs.

have used them for 3 years. last october renewed my service contact that includes 2 service check…read moreups. have left 4 messages and sent email. last call on 5/6 msg said closed down but honoring contact. well don't believe that is true. no call backs or any response. not much i can do.. contacting better business as well

Nathan knows his stuff. He is professional and respectful. He corrected my system after all the…read moreother so called big guys could not. He will always be my HVAC contractor. He above all is honest and does a great job.

If you are looking for a great WNC hvac company call Pyatt Heating and Air. The office staff is…read morevery attentive and normally responds same day. Our technician, Rusty is very knowledgeable and was able to get our heating system up and running after the hurricane. We will be lifetime customers of Pyatt !!!

Had a GREAT experience with Pyatt Heating & Air all around! Sarah was so kind and helpful when I…read morecalled in a panic about my HVAC going out before extreme cold weather. Jeremy arrived later that same day and returned with the needed part. About a week later, I had another problem over the weekend before another artic blast (that turned out to be a mouse, not anything related to them) and the owner called me back first thing Saturday morning and sent their on call person, who happened to be the same service tech, Jeremy, back out that same day before the cold weather. I couldn't be happier with the service, response time and very fair pricing!. Highly recommend. Thank you!