This company rips people off. My mom called this company in October of 2023 to diagnose an issue…read morewith her Air Conditioner. My mom is in her mid-seventies and was taking care of my aunt who had just had surgery and was in her eighties- and it was HOT! Long of the short - this company charged my mom $450 for a $21 part and 20 minute visit. My mom raised concern about the price and was told by the manager that everyone was charged that fee because he had to pay sick time and healthcare for his employees.. $21 part.. 20 minute job.. $450... call another company

Zero stars. The Mountain heating & cooling service send two inept employees and their manager to my…read morehome. They fiddled-around on my gas furnace. And, charge me $240 for... nothing. My gas furnace was going for two hour.... and, then, it stopped. My friend called-up Mountain heating & cooling service and the guy told me that my gas furnace needed $2000 to replace the motherboard and the fan! They are a team of con men.... Or, a blithering idiots. By the way, I have a disability; a catastrophic massive stroke and speech problem.

If you are looking for a great WNC hvac company call Pyatt Heating and Air. The office staff is…read morevery attentive and normally responds same day. Our technician, Rusty is very knowledgeable and was able to get our heating system up and running after the hurricane. We will be lifetime customers of Pyatt !!!

Had a GREAT experience with Pyatt Heating & Air all around! Sarah was so kind and helpful when I…read morecalled in a panic about my HVAC going out before extreme cold weather. Jeremy arrived later that same day and returned with the needed part. About a week later, I had another problem over the weekend before another artic blast (that turned out to be a mouse, not anything related to them) and the owner called me back first thing Saturday morning and sent their on call person, who happened to be the same service tech, Jeremy, back out that same day before the cold weather. I couldn't be happier with the service, response time and very fair pricing!. Highly recommend. Thank you!

Brent Jackson is awesome. Our AC stopped cooling on a Friday night (of course!) so when I called…read morearound in the morning, I was not hopeful. Brent saved our weekend and was here by mid afternoon on a Saturday. Took about an hour to get it all shipshape and we are back to cooling off. So appreciative to Brent for his timeliness, professionalism, and ability to get things fixed. It ended up that the unit had literally frozen up and was low on Freon, so he took care of both of those. And almost best of all, he had an online scheduling app with appointments available. Unusual for a lot of small companies but most appreciated. Thanks Brent!!

Mr. Jackson did an excellent job repairing our ac unit; however his vehicle left a 25 ft path of…read morepower steering fluid on our asphalt driveway. He told my husband he would inspect the damage, but has not contacted us in more than six weeks.

Chris Spano was out this morning for our semiannual service of HVAC system .. He is an excellent…read moretechnician and a great guy - such a pleasure to work with.

I had my first experience with Horizon Heating and Air with a service call for my furnace that was…read morenot functioning properly. The technician who came out was James Graham. He helped me understand the system that is newer to me and more complicated than I've had in the past. James was very detailed, thoughtful, and patient with addressing all of my questions. I feel like I really understand the systems better now and am more confident on how it works and what I might need to address in terms of maintenance getting the most out of it. James was able to get my system up and running and tested so that everything was working and functioning properly. I'm grateful for his attention to detail, cheerful attitude and professionalism. I'm planning to use Horizon Heating and Air for my future needs and plan to sign up for their maintenance plan. I found the company to easy to work with in terms of communication and scheduling. They are honest, reliable, and reasonable. Don't hesitate to use them for any of your HVAC needs!

We purchased an older home that needed a lot of electrical work: fans in 3 rooms, lights, outlets…read moreand new circuits in all the rooms. Famebright did an excellent job. They were on time, their prices were that best of the 3 companies I contacted, they were clean (no scraps from wires or plaster dust) and wonderfully pleasant to work with. They were here for 4 days and completed everything with no problems.

I was really blown away. Our power was off which made our problem immediate. We had a really bad…read morestorm that interfered with the electricity. The home we had purchase a year earlier had a 220 wire on the porch. The wire was not boxed nor live. We had a generator that we needed to work immediately. I called Famebright whose technician James told me he could arrive that day. Amazing!! He arrived early and diagnosed that we needed to have have a box installed to support the 220 wire. He installed a 220 box. Our generator worked really well to power the house. We lost none of our groceries and had hot water and lights. All in the same day. It turned out we couldn't have power for five days until the power lines were repaired. I am so thankful for Famebright and the care and concern they had for our family.

Another job well done, this time on our residence. This will be the 7th system sheer comfort…read moreinstalled for us. Carl designed the system, Ray, Tommy, and Carl installed it in one day. We chose the super efficient Rheem prestige heat pump, and gas furnace. Looking forward to economy, reliability, and less co2 emissions. Our old system lasted 25 years! Be sure to check for rebates from utilities.

We've called sheer out twice. I think our technician has been George both times. We had a unit…read moreinstalled by a since out of business agency and Sheer has been very fast to respond, and I haven't felt like they sell an overpriced service or try to sell you an unneeded option. They're a good value, knowledgeable, and I'd recommend their service to my friends.