The biggest complaint is lack of respect for my family's time. Every day but one they were hours…read more(not minutes) hours late, pushing the timeline of the project due to drying times for next steps. The last day they had roughly two hours of work and left to allow for drying again, telling me they would come back next morning. I had to message them 40 min after they were supposed arrive to ask if they were still coming, they did not reach out preemptively. At that point my husband and I decided to just finish ourselves, as they said they could come at 11 or Monday. In addition, two of the 4 days they came they had to leave to go get materials (which they ask for 1/2 up front to purchase materials). Both times they were out from the project for 1.5-2 hours (one day they had to leave twice). The work was good, with the exception of one area that we had to repaint. But poor time management made this experience not good.

Guy did not show up on day & time he was supposed to. Not reliable. Do not want companies like this…read moreworking on my home. NO THANKS!

Gary @ Kimberlin Construction is a wealth of knowledge and has great helpful attitude!…read moreOn more than one occasion he has given me sage guidance, including today, His intimate knowledge of the St. Louis housing market saved me from making a HUGE mistake and severely overpaying for a flooded house I was hoping to fix-n-flip. I can't thank you enough Gary!!

Spoke with Gary of Kimberlen Construction about my deck having structural problems issues…read more Gary addressed my concerns and had a team come out and fix the issues. Gary spent a considerable amount of time explaining his background and foundation to correct the problem with a proper fix. Gary's abilities to make the right decisions to do the correct resolution , with safety being the primary concern was a plus! Highly recommend Kimberlen Construction for ALL household home renovations an repair!

"My experience with Levi Construction was extremely disappointing. I strongly advise others not to…read morepay in full before the work is completed. My partner made the mistake of helping cover some of the contractor's expenses upfront, and the project was never finished. We were left with doors that don't open, doors held on with liquid nails, unfinished cabinets, a dented dryer, and incomplete painting throughout the laundry room. After paying, the contractor sent a Formal Notice of Termination and left the job in an unacceptable state. His contract stated (the project is substantially complete) whatever that means.... If you want more details about my experience, you can reach me at 314‑753‑4120. * Document everything: Photos, messages, invoices, dates, times he decided to show up--very important* My next steps: Filing a complaint with the following: The Missouri Attorney General's Consumer Protection division * The Better Business Bureau * Local licensing boards (if the contractor is licensed) * Leaving as many reviews as possible on platforms where future customers will see them (Google, Yelp, Facebook, Angi, etc.). * My lawyer has already been contacted.... Again, please feel free to contact me @ 314-753-4120. These reviews have just started.

Added custom closets to each of my kids rooms. They look great, install was easy and professional,…read moreI would highly recommend! Scott.

Glenn was wonderful and communicated very well. Glenn confirmed our appointment, when he was 15…read moreminutes away let us know he was approaching arrival. Glenn was detailed, price transparent and very kind. Highly recommend.

Glenn really helped us with a small repair job that alot of other companies didn't have time for…read more We had storm damage and hired him to do some siding repair work around our front windows and exposed rafters. This custom work required a large siding brake and a good amount of skill. Not only was he able to come out in just a few days, he did the work fast, with high quality and for a good price! On top of that, Glenn was professional and friendly. Would definitely hire again!

We hired Tratt to demo and design build a new detached garage. We started working with them in May…read more2023. We finalized plans by August and agreed to a final cost proposal in September including an estimated 2-3 month project timeline. At first, they provided okay communication, a bit slow at getting back to us but we figured they were busy. The demo began in September 2023 and was completed by early October. Concrete began a couple weeks later and finished in October 2023. Framing in November then roofing and rough electrical by late December 2023. In January, communication broke down. Calls and texts went unreturned while we waited to hear when siding and gutters might come. Near the end of January to our surprise the owner of the concrete company showed up at our door informing us that he had not been paid for the work that occurred back in October and that he would put a lien on the property. We informed him that we paid Tratt on time for each invoice. We finally got in touch with Tratt and inquired about the concrete. They claimed they were disputing their invoice. At this point, we had been waiting a long time for the siding and gutters. Our expectation was the same company would do both but according to tratt no one was getting back to them. In February they opted to do the siding themself. The siding on the back of the garage was misaligned significantly (1" or more). When we pointed this out and asked to correct it they got defensive. They claimed correcting it would mean a portion would no longer be to code and so they would charge for the time. They did eventually fix it but made a mess while doing so. We had to pick up the trim nails left behind all over. Around the same time we received the Notice of Claim of Mechanic's Lien from the concrete company. Then a mere 10 days later, we received another (!!!) Notice of Mechanic's Lien from the truss company. We asked Tratt why they had not been paid, and they continued to feed us more excuses. They claimed they didn't show up to the meeting location to pay the invoice in November and that their bank account was hacked so they couldn't accept a check. Tratt said they will be paid. We called the truss company a couple weeks later to see what was going on and they said that they have not been able to get a hold of Tratt, that they still had not been paid, and that the story of them not being at the agreed location to collect payment was not true. Over the next 2 months Tratt was nearly impossible to get a hold of. We called, sent numerous emails, and texts asking for a clear schedule for completion, lien waivers on completed work, and a listing of the subs. Tratt never provided any of these things. Wanting to make any progress we could we went ahead and called in the framing inspection that Tratt neglected to do in December and the inspection failed with several issues that needed fixing. Shortly after, we were included in a lawsuit against Tratt because of the nonpayment to the concrete company. At this point (April 2024), our lawyer sent a demand letter to Tratt, asking how they plan to correct and finish the garage. The garage was now 4 months behind schedule. Tratt ultimately abandoned the job having never responded. In June, we hired a new contractor to correct the defects and finish the job. Such a big difference! We were treated with professionalism and honesty, a far cry from our experience with Tratt. We were dismissed from the lawsuit in September, but not before receiving one final parting gift from tratt-- another (!!!) Notice of Claim for Mechanic's Lien, this time from the electrician. To their credit we messaged them and explained the situation and they did not end up filing a lien. The case we were dismissed from concluded October 9, 2024. Tratt never showed up. The judge issued default judgment against Tratt.

The work done by Tratt CS was all quality. The pricing was fair. However, the communication was a…read morenightmare. Texts and calls would frequently go unanswered--until we threatened to fire them. Shouldn't take threats to get basic communication.

I had Thomas replace my windows a few years ago before I really knew anything about how to deal…read morewith a sales man. It ended up costing almost 17k for the job. I will say they were awsome windows however similar windows from another company would have been 7k less. Do not sign with Thomas untill you get at least a couple bids. Yes there work is quality but their prices are outragous. Since then I have had both siding and a roof done and gotten several bids for each job including Thomas. They were almost double what I paid for almost the same work on both jobs. I will not waste time having Thomas bid any more jobs. Shop around before letting one of their pushy salesguys push you into signing a contract on the spot which is what they do.

I wouldn't even give the a one star rating but that is the lowest to go. Wouldn't allow me to put…read morezero stars. They used crap materials and didn't listen to what I wanted and needed. Had to fight about everything. Total crap. Now that my toilet in bathroom needs replacing because they didn't put in a handicapped height one in when the bathroom was done, my husband is having such problems because they glued the flang in the pipe and making hard to replace. It was total shitty work that a child could have done better. I just pray I'm able to get my new toilet in, a handicapped height be a knowing they are bankrupt I can't go to them to deal with it and I wouldn't trust them to fix it either.

Complete Home Remodel and owner, Rich Sturgess, have been a godsend! We did not realize our…read morerecently purchased near 100 year old house was suffering from more neglect and bad DIY than we realized. Not only has Rich helped bring back some of our home's character and charm, it is now safer than ever. As we continuing to show our new/old baby the love she deserves, Rich and CHR will be with us performing sound construction, offering unique solutions to problem resolutions, bringing in the best subcontractors, and getting us the best pricing possible.

From the owner: A custom design/build company specializing in kitchen & bath remodeling.read more

They have a great team, and do great work. Very good attention to detail…read more We had a patio cover that needed replaced .Thanks guys you do great work. Merry Christmas to the management and the crew, and Thanks again for the good work. Tim

We asked for an estimate. We asked for completion date. We asked for quality workmanship. They were…read moreabsolutely the best. Tom and his crew are second to none when it comes to remodeling. They are reliable, they did everything they said they would do in a first class manner. Remodeling a bathroom may not seem like big job, but they treated our house as if it was their own. We are very happy with the workmanship and quality of work. We would recommend this company to anyone who is looking for first class work in their home. You can not go wrong asking for Tom to come and see what projects you need to complete.

We have worked with Greg on four projects now and this was, by far, the most extensive project. We…read morepurchased a villa home and completely redid the interior. We wanted a more open floor plan, a reconfigured master suite, redesigned kitchen, redesigned bar, new fireplaces, new recessed and art lighting, new whole house audio/visual system, new screened porch, and high quality finishes throughout. We chose Greg because he delivers quality. We have had a dozen homes in four different states and built or renovated each of them. Greg has a great team of people that focus on what the customers want and work to deliver the best quality. We would choose him again!

From the owner: Builder of new custom luxury homes, home renovations, home additions, custom pool houses, outdoor…read moreliving areas, custom cabinetry & casework, and commercial build-outs.