I had such an amazing experience with this team. I called this store with an odd request. I'd left…read moremy phone at a nearby restaurant on my drive home and didn't realize until I was 2.5 hours away. They walked over, found my phone, and worked with me to ship it overnight for a very reasonable price. They truly went above and beyond, helped save me a ton of money, and were very friendly throughout the process.

I have been using their services for years! Faxing, copying, printing confidential documents,…read moreemailing projects, having them prepare presentation packets, and notarial services. Both gentlemen have been accommodating, dependable, and knowledgeable on services provided. Johnathan is whom I use any time I need something notarized in a pinch and never, have I had an issue with them. They have numerous times gone above and beyond. Their pricing is fair and quality of work, unmatched. Will continue to use them, and much prefer giving them my business over going anywhere else.

This is the second time I've had a storage unit at the Longeway, Sonora Ca. Location. Both times…read morehave been an excellent experience! Dina is an amazing person and I think of her as a friend. Khris that also works there I feel the same way about. They both will go above and beyond for you. I definitely trust my belongings here.

This is an update to my last review from two years ago. At that time, I rented several units…read moreeventually downsizing to one 10x20 unit. Last month I finally left this establishment and should have done this much sooner. I am currently saving a significant amount of money by doing so at another facility. Savings of $140 a month, for the same size unit!!! Dina and Dave who live on this site are great. Dina is the regional manager and Kariss is the site manager. When I first moved in Kriss did her job, as she should. I rented the units but immediately she wanted me to leave a five star review. I did so but that was based on just the move in. During the time there I became increasingly frustrated with Khriss. Reasons why are numerous but the main thing was loss of money. My money!!! After giving written and verbal notice of departure, well in advance for that a specific unit I saw that she let the autopay charge for that empty unit go thru! Once again that was loss of my money!!! Khriss is a nice person but I feel that she definitely dropped the ball on something that was solely her responsibility! Dina did make sure that another overcharge was revoked. Like I said there are other numerous circumstances that cause me to give her this one star review. No brag just fact!

Great packaging supply company!! I went in there to see if I could get a bundle small boxes so I…read morecan ship some gifts out. And since they're a packing supply company I was wondering what the minimum order would be. To my surprise, they didn't care I only ordered a bundle and helped me out right away!! This is a MUST GO place because they have all the shipping supplies and they do shipping to China too!

Excellent experience! Great costumer service. Really helpful for myself. They gives more than what…read moreI wanted. Just sharing my feelings with you guys, it's worth it to visit

June 12, 2025 and after making several calls, no one would beat their UPS shipping price…read more I boxed up a 90 pound 100+ year old wooden ice box (refrigerator) and had is shipped with insurance. Thankfully, I took lots of before shipping and packaging process pictures too! UPS destroyed it, but Susan assisted me the the insurance claim process. It took months, and that was compounded by UPS changing the damage claim portal. Susan stayed on top of it and 5 months later UPS paid the claim. Thank you, Susan

Love this place! They have by far the best selection of packing materials in the South Bay. And…read moretheir prices are way better than if you went to a UPS store or something silly like that (like I used to). This is a place a dude can just browse and have fun.

The staff is efficient and friendly. The place is well organized. Although they were slightly…read morebusy, they did not rush their customers. Highly recommended.

I have been here numerous times and the staff is always so friendly and quick! Great service!read more

Great store always have supplies available and owner is very helpful when I needed supplies to move…read moreout my apt .

Needed two over-sized, odd-shaped boxes for items I ship from my small business. I tried USPS,…read moreonline, Lowes, Office Depot, Home Depot - even checked out availability and pricing on ebay and Amazon. No one had the right dimension box or I would be forced to spend $50-$200 for a pack of multiple boxes. I was at my wit's end, trying to figure out how to ship two important orders without spending more than I wanted to on a shipping box. I finally called UPS to ask if they had the right size for me to purchase - although I did not want to use UPS as a carrier, preferring USPS - they told me they did not even carry the size box I needed, but referred me to this establishment. From my first inquiry phone call to the next day purchase of the boxes, I had a courteous man immediately help me with my shipping needs. The pricing was very reasonable. The shop is fairly small, but they carry a large assortment and range of box sizes. I went in sort of end of day, an hour before closing. and I was served with courtesy and care. This will now be my "Go To" shop for shipping supplies.

Needed a notary ASAP and I was in and out of there within mins. Very happy and would recommend Mail…read moreDepot. Thank you very much.

I go there all the time to my boxes and print my labels great service and staff if you're ever in…read moreValley Springs I recommend this business

Mario is the best in the box business. Great customer service and products. It's a pleasure doing…read morebusiness with him.

Decent but NOT great. I had a box which I wanted to pack in a larger box with more packing to…read moreprotect it. The UPS Store had nothing large enough and it and a customer there recommended this place. They had a decent selection of boxes but they were either marginally bigger or much bigger. Alright, much bigger with much packing materials. But packing materials for a single box were woefully lacking. Some very thin bubble wrap sheets and some foam sheet about 3/4" X 10" X 10". Everything else in bulk and, even then, not what I wanted. I bought the larger box and went to the UPS store to get a roll of decent sized bubble wrap which then worked perfectly. Staff did not offer to do the packing for me.

If I could give negative stars I would…read more I contacted this U-Haul location today because our refrigerator broke unexpectedly and I needed quick, basic guidance on which vehicle in their fleet would be suitable to move it. The employee who answered the phone demonstrated zero knowledge of the services or vehicles this business provides. Even more concerning, he abruptly hung up on me mid-conversation. When I attempted to call back to clarify or resolve the issue, my calls were repeatedly answered and immediately disconnected. This was not a dropped call--it was intentional. This level of unprofessionalism is unacceptable, especially for a business that people rely on during stressful, time-sensitive situations like unexpected appliance failures or moves. If you work for a company, you should at minimum understand what it offers and how to treat customers with basic respect. Hanging up on customers is not a mistake--it's a choice. Management should be aware that this location reflects poorly on the U-Haul brand. The lack of professionalism, accountability, and basic customer service here is astounding. I will not be returning, and I strongly caution others to think twice before relying on this location for anything time-sensitive or important.

Josh is friendly and highly knowledgeable about getting your package where it needs to go pronto!…read moreHe'll give you the best quote based on your needs and even pack your items professionally for a very reasonable price. And there are no long lines! In & out in a jiffy.

Yes I'm leaving a review for an ups store lol. All the staff here have always been super friendly…read moreand helpful, it doesn't even feel like UPS. They are the nicest professional folks always eager to offer their help. From the conversations they were having with other customers it was obvious a lot of people are regulars, and I see why!! I do my printing there sometimes and you need to email them the documents first and there's a minimum to pay by card. Luckily I had a dollar!

2 stars instead of 1 because I should have doubled checked everything…read more I took important paperwork to UPS to be notarized. I wrote the exact, required verbiage (which was also in the instructions on the form). But unfortunately, two pieces of required information were not included. Again, my bad for not double checking the Jurat before leaving UPS. Lesson learned, time & money wasted, as I now have to get it notarized again.