Met a friend on Friday, July 21, 2017 at 5:30 pm for dinner. We were greeted by a young man who seated us in a both. He took our drink order and said we could visit the salad bar whenever we wanted. A family of 4 (2 adults and 2 children) were seated a few minutes after us. The same waiter was taking their order when we went to the salad bar.
We sat talking and did not even think about the amount of time that had passed until an hour later (just after 6:30 pm) the waiter delivered food to the other table. We asked him why they would get their food before ours. He said the ticket was misplaced and he noticed that the cook was sitting at the bar for a while. He said our order would be cooked now and we told him we weren't sure we wanted to wait for it. My friend said we should be getting our food free. He said he would call the manager and he was sure they would make it right with us. It was 7:10 pm before we received our food. Then after we ate he brought our bill. They gave us our drinks free (only a total of $2.50) and gave us $1.00 off each meal. The food was okay. We were not satisfied with the service but paid the bill and gave the waiter a tip, which I very much regret now. read more