Luke came over twice- just fixed my husbands mower - great pricing, very fast service and…read moreprofessional- support your small local business - this guys the real deal ya'll - thank you Luke

Luke was prompt and did a fantastic job! i will use again and refer all my friends- thanks Luke!read more

Not the most socially hospitable group, but honesty carries a lot of weight. I called them for pick…read moreup on my lawn tractor because it had no power when you turn the key. I didn't know why but had a good battery. They came and picked up within a week of calling and had I been home the night I called it would have been that day. They called me a few days later and said it was only a blown fuse and returned with a small bill. They could have told me it was something expensive and I'm not sure I would have been able to tell anything different. I appreciate their honesty and quick service and highly recommend them for anyone needing lawn tractor service. The only thing they didn't do was tell me what the amount of the bill was before asking for my payment information. Felt a little awkward interrupting the lady asking me for my payment information without anyone telling me how much the bill was. Extremely minor issue and would use them for all my lawn care needs.

Excellent small business. They are very knowledgeable regarding lawn and garden power equipment…read more They are very helpful, shres their product knowlege and ask expert questions to help you make the right choice in your purchase. Their customer service is amazing. Brent drove about 15 miles after hours to check out my new tractor and correct the issue. NO SERVICE CHARGE. Amazing. Call them.

Fast and great service . Price was what they had communicated at scheduling…read more Would recommend

Price gouging, incorrect diagnosis, bad communication between the office and the techs.read more

brought my moped in not running they had me in and out in a couple hours running like new againread more

From the owner: We have over 10+ years experience in small engine repair, from minor to major repair. Tune ups to…read morecomplete rebuilds, we service mopeds, dirt bikes, atvs, golf carts, mowers, weed eaters, blowers, blade sharpening, saw chain sharpening, get with us and get back up and running!!

My daughter had my mower picked up. I am 77 and not in the best of health; she did not want me to…read morehave to work on it. The battery would not stay charged. I also needed new belts and blades. The mower was a Cub Cudet zero-turn. It was 8 years old. They came and picked it up. First claimed the battery was bad; when I pointed out I had bought it there, it was good. They said so much wrong that they wanted me to buy a new one from them. I said no. They did several things to it in the tune of $900.00 brought back after about 2 and a half weeks. The same day they brought it back, it was sputtering, and the engine was not running correctly. I noted it was far worse after they fixed it. One of the things that they said was wrong was that gas was dirty. So they put on filters, etc., to fix that problem. I decided something must be wrong with the filter; they had put in the wrong filter, and there were no clips on the hoses holding it on. Ordered a new filter, which only took me 24 hours for the parts I needed. They claimed they were waiting for parts because they were having trouble fixing it. When they returned it, it was not returned with my key. I'm not sure where they found this one, but mine was marked; the one they gave me was hard to use, so I had to order another one. I have been in the store several times. If you are dealing with the repair department, you will always have to wait for 40 to 60 minutes. They never give you the same answer. They need someone who knows what's going on with a repair at any time. It takes many explanations forever to get anywhere with them. Oh, and by the way, I still have trouble with having to charge the mower every time I use it. No, I would not purchase or take any implement to be fixed. On a side note, while I was sitting there, an elderly lady asked about her mower. The salesperson told her hers was no good and was trying to sell her a new one. He then told her they would sell her old one for her. Hmm, if it was no good, why sell it to someone else? Very hard to find someone to work on the mowers, but I would definitely look elsewhere. They were not pleasant, nor was I.

The counterTech was so helpful today. 30 minutes prior to closing and he took the time to make sure…read morewhen I left my weed eater would be back in service. This type of Customer Service is hard to find in today's environment. THANK YOU FOR making me feel important and getting my Stihl product back in service!

There is a lot of competition for your business when it comes to lawncare equipment. Big box stores…read morecarry everything you need at competative pricing, but no servicing... Other Lawn & Garden stores offer competative pricing as well, but poor to mediocre customer service. The main thing to me is customer service. At the end of the day, it's the only thing businesses have to offer to set them apart from everone else. It's what doing business is all about. And Joe's has been terrific I bought my lawn tractor from Joe's, and I have it serviced every year. They're fair and knowledgable, responsible and prompt. And, its a locally owned company. I highly recommend doing business there.

I took my riding mower to a place in Goshen and paid close to $300. When I tried to mow right…read moreafter picking it up it would not run. I took it back and they tried to say it was my fault it didn't run. Took it to a place in Elkhart and they said it wasn't worth servicing and tried to sell me a new one. When I told them i didn't want a new mower they said they would repair it. After another $300 dollars it only ran marginally better. After a recommendation from a friend I took it to Joe's. Joe got it running great and 100 times better the others and for only $118,00. I will drive the extra miles for the great work and customer service of Joe's Engine. He is a honest man. Not many places like this anymore.