Boy is this guy and honest Joe. He'll professionally diagnose the issue. Fortunately my issue was a simple fix costing just a few bucks and he just charged me a bit of time and just a few bucks for the part. He didn't make much money off of me, but he earned my business for life. Other guys would have made up something else to gouge the bill, but Dustin is an honest man. He won't charge you for something you don't need! I recommend him to everyone. read more

Beware of D&M Small Engine Repair LLC & the owner Dustin Ables I'm making this post in an effort to hopefully save someone money and time by avoiding doing business with a local company that I hired to repair my mower and totally botched the repair job and he won't stand behind his work. I hired Dustin Ables, he owns D&M mower repair located in Sharpsville. My riding mower had noise coming from one of the arbor / spindles. He replaced that whole arbor / spindle assembly with a "replacement" part. One that was definitely wrong for my mower. It failed and started making noise. At that point I decided to look into his repair. I found that the whole assembly that he installed wasn't even close to what the OEM part was. There is 3 inches in height difference alone between the arbor / spindle he installed and the one I had to purchase to replace it that was an OEM assembly thru Simplicity. It took a few trips to the simplicity dealer to get the mess figured out but it's finally fixed after replacing the correct parts. When I was doing the repair I also found that he rigged the pulley on the top of the spindle and it had came loose and it was causing the noise that alerted me that the spindle he replaced was not the correct part. Also while I was taking the spindle apart that he installed I found that he didn't even put any grease in it and I found a piece of a greasy rag inside the assembly. Pic of this is posted too. He charged me 261.85 for the botched repair. Over the past few weeks I tried several times to reach him via phone, text and instant messenger but he will not respond to any of my messages. He knows he botched this repair and will not stand good for his work. Dustin also did one previous repair on a bracket on the same mower just a few days prior which should've been my warning not to use him again. He told me that the bracket that was broken is not available anymore and he would reinforce the broken one and weld it back together. It broke within a couple of strips of mowing and he had to come and take the bracket off again and re-weld it. There was no reinforcement added (as he told me he would do) at all and his weld was obviously subpar and didn't hold. I found an OEM bracket online thru parts tree as well as one of the local Simplicity dealer for just under $11. He charged me $140 for this repair (which included putting grease in the original spindle that initially failed. I'm having my doubts he even greased it as he said he did. After the second time he "fixed" this bracket it loosened up and needed further attention. I repaired it myself as well. Thru conducting business with Dustin I have found that he is obviously not very good at repairing lawn equipment and is also not a very honest individual and is definitely not a good business man. I highly recommend everyone to avoid D&M if you're looking for someone to do repair work on your lawn equipment. I have tried SEVERAL times to communicate with him and he will not answer phone calls, text or messages thru messenger. Dustin had plenty of time to make this right with me and he failed to do so. Do yourself a favor and use a reputable dealer. read more

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Had issues with my lawn mower as well as my daughter's. D&M diagnosed the problems, gave me an estimate, and completed repairs in a very timely manner. Very satisfied with all aspects of service provided including the costs of the repairs. Will recommend to anyone needing small engine repair... read more