I love Amber! Such a kind sweet person and always makes my drinks extra yummy! I enjoy seeing her at 5:30am for coffee!

The donuts are almost back to normal the website says they open at 12am, the door says 5am, and the employee on the phone said 6am. Which is it? read more

Get there early! I went in the day after Thanksgiving on a Friday morning around 9 o'clock. I bought the very last glazed doughnut and the kids fought over it. If you visit Jack's, you have to try the blueberry cake donut. It is quite possibly the most delicious flavorful, soft donut that I've ever had in my life. You can close your eyes while you're eating it and just inhale the blueberry scent. I love to dip them in coffee, I love to dip them in milk, and I just like to eat them plain. They also have pretty epic large cinnamon donuts. read more

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Pretty good donuts. Nothing fancy, but full of classic flavors. I couldn't help but eat one immediately in the car.

Last time I went there was about 6 weeks ago and I purchased two stale donuts. Now it was in the early evening but still still donuts should not be sold at all. They used to be my favorite but not anymore if they're going to sell stale donuts. read more

The motto should be: Hasn't been cleaned since 1961. Delish, yes... Dirty, yes. Late hours, rare for around here.

Donuts and coffee were good. Me and my son don't get donuts often we had a few questions. The lady behind the counter got agitated quickly. My son was uncomfortable with her attitude and didn't want coffee for fear of upsetting her more. We went today around noon. read more

Have been getting their doughnuts for the last year and they are very large and amazing. Always fast and very affordable.

I walked in and nobody greeted me. One woman was cleaning a drink machine or something. OK, fine, she's busy. Then, after waiting 4 minutes, another woman walks through the curtain. At the same time, a woman walks through the door. She greets that woman. Doesn't even acknowledge me. She proceeds to make that woman a drink. I thought, ok, maybe she knew she was in a rush and she'll get my donuts in a se one. Nope! She asked THAT woman if SHE wanted donuts. I live 70 miles away. I was SO excited to take some Jack's to my coworkers tomorrow, but I never got them. The woman, who appears to be in her 60's but probably isn't, with unkempt (kind of wavy, but mostly frizzy) hair just cost you an order of 4 dozen donuts. (This was close to 3:00pm on Tuesday, November 7th). I was talking to my sister in law about my situation, and she said she had the same experience there with that woman, too. read more

Jack's is a local favorite. If you are more of a sweet than a savory person in the morning, this is the place to go! One of their signature coffees and a donut was less than $5! I got the caramel roll coffee and an applesauce donut this trip, but the chocolate iced stick donut is another favorite of mine. Their donuts are always super fresh, and they even had special Valentine's Day donuts that had pink and red sprinkles on top. To make things even better, service was incredibly fast and friendly too! I'll definitely be back! read more

Jack's Donuts - Small signature hot coffee. A great way to get your caffeine buzz. They also serve iced coffee. - Donuts Near Me - New Castle, Indiana

This location ALWAYS has THE best selection any time they're open. 2 large cases stuffed full of all their delicious donuts and they're cheaper than other donut shoppes. The customer service is top notch!! I seriously drive 30 min out of the way to get Jacks donuts at this location! read more

"Jack's Donuts.... Jack's Donuts, you gotta try Jack's Donuts" I kept hearing this from everyone in this town! I love donuts so of course I had to check it out. I was surprised how large the place was, especially for New Castle which doesn't really have a whole lot... Let's be honest! They have a new dining area that you can sit and hang out. A family owned business for over 50 years. You can tell the current generation is bringing a hip, cool factor to the place, which is especially cool for Small Town USA. Open till 1am on weekends. Lots of interesting donuts that you don't see in every donut shop. Donuts were good. Not the best I've ever had but considering the small town and limited choices, I see why everyone thinks they are SO great. All donuts are 90 cents which is actually more than most places in CA. I know some of the old-timers in town say they stopped going to Jack's because 'they keep raising the prices'!! That made me laugh. Worth a stop! read more

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Since the other shops have opened the one in New Castle has went to sh;t. They never have the good selection of special donuts anymore and the one they have are stail. To get good Jacks donuts I have to go to Anderson which is a shame being Jack started here in New Castle. read more

I cheered my sister on in a 5K while I ate Jack's donuts this weekend! Am I a sweet sister or what? I'm glad I don't live super close to a Jack's (okay... kind of a lie. I live in Noblesville with a Jack's in Fishers but can you believe I have never been there?) because I am sure this would become a very unhealthy diet staple. We got a box full of unhealthy donut delights ranging from a standard glazed to the infamous applesauce donut to my favorite, some kind of caramel glazed monstrosity with crushed pecans on top. I could only bring myself to eat the caramel one but my heart yearned for more! Alas, I will have to try the Fishers location soon so I can get down on one of the applesauce donuts. My cousins scooped those bad boys up as soon as the box hit the counter. A lovely breakfast treat to eat on my aunt's porch will cheering on my sis in that 5K! read more

Jack's Donuts - a box of jack's donuts - Donuts Near Me - New Castle, Indiana

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I think these donuts are pretty solid. They are not overly greasy or sweet. They ARE Indiana, donuts, though, so don't expect very bold flavors. But for chocolate iced or glazed donuts, this is a pretty good stop. The peanut covered donuts have a nice consistency. read more

Jack's Donuts - Coconut donut - Donuts Near Me - New Castle, Indiana

This place is always sold out of the good stuff by 8am every single day. No glazed rings, no tiger tails, basically all that's left is the crap for kids with colorful sprinkles etc. it's not just today or yesterday. It's this week, last week, four years ago. It's a donut shop, how are you out of plain glazed donuts or tiger tails by 8am? YOU MAKE DONUTS! read more

We love jacks. We live in NC and visit IN 4-6x a year to see my granny & grandma / aunts & uncles. We rave about it to friends at home. A jacks would do amazing in NC! it's different than anything we've had. While I've noticed they don't put as much chocolate and caramel icing on the donuts as they once did, we've always thoroughly enjoyed them. Never been disappointed until today. I sent them a private message about why. However, we will definitely be back! We won't ditch them because of 1 experience where we didn't enjoy our donuts like we usually do & have confidence they will make it right! You know we love JACK's when I pack them to put in my carry on suitcase and fly them back to my family! read more

Jack's Donuts - Donuts Near Me - New Castle, Indiana

Used to be great and I am so sad at the decline. The phrase "too big for their britches" comes to mind. I am a multi decade fan and consumer of Jacks. I have gone to the different locations of the counter within the same building and never cared where or what it looked like because the donuts were the best. The selection was simple but all were yummy. Now the selection is larger, the counter and order area are fancy and expanded and the donuts are not as good. I know the recipes are supposedly the same but something is different. Used to the fried rolls had icing heavily layered on and my fried roll tonight has a thin layer that lends very little flavor. I hope along with all of the expansions across the country the good long time hometown favorite does not get completely lost. read more

Jack's Donuts - Used to be my favorite, used to always have plenty of icing. - Donuts Near Me - New Castle, Indiana

New castle location is horrible now. Never have any good donuts, whoever is deciding what to make should be fired. Same old crap every night. They make a good specialty coffee but I'm done with this place. Quit being lazy a*****! read more

Went back, and they've done it again! Jack's is now open in the evenings from 6-11pm everyday (they are also open in the morning, but I dunno exact times). I'm eating a glazed chocolate twist as I write this! read more

One word, consistent! I have been eating Jack's Donuts since I was a child. I have had donuts from all over the country and swear they are the best. I live in foodie nirvana Portland Oregon and yes I do frequent Voo Doo Donuts and have been to the new trendy donut shop Blue Star but, they really do not hold a candle to Jack's! When I return to New Castle Jack's is the #1 place on my list to visit. The chocolate twist are amazing and always has been! The best part, I bought a t shirt and when I unpacked everything smelled like Jack's Donuts! read more

5 donuts = $5.35. Other than a gob of sugar, a donut contains flour and an eensy bit of other ordinary baking stuff. All in, making a donut probably costs 5 cents. Typical donut = 300 calories. Nutritional value = 0. Donuts are the perfect American food, made more perfect (deadly) by a slather of frosting and sprinkles. Pursuant to word of mouth, my lady friend was all het up to go. From long experience, I do not trust word of mouth in Hoosierland - consider the mouths. We arrived at the Fishers Jack's at about 11:30 a.m. Sunday. Mostly sold out. Good planning back in the donut factory area. "Another batch will be out in a while." We asked what was the best time to arrive for a full selection. "About 8:30 a.m." Knowing this, would you not have the next batch ready by...what?... 9:30 a.m.? A creepy, dour old dude wearing a Jack's T-shirt behind the counter watched over the help and customers like a turkey buzzard eyeing the death throes of a roadkill. The franchise owner or the janitor? We waited to pay while three employees repaired the jammed receipt excreter so that the couple ahead of us could obtain a receipt (why? - tax purposes? possible return of defective donuts?). We paid and eschewed a receipt. In the case, the donuts not labeled, so choosing is a crap shoot unless you ask the kid behind the counter. How many times a day could you stand describing a donut? "Those are pumpkin with a hint of allspice and tamarind extract, hand blended by our highly trained, dandruffy, gum chewing, 15 year old donut apprentice, and coated with a sugar glaze in case the sugar content of the donut is insufficient to send you into a diabetic coma." There were no prices posted, either. Subtle scam. My lady friend who is slim and fit ate three and is now buzzing around the house like a wayward firecracker. I ate one bite of Mr. Pumpkin sugar-bomb and would have spat it out, but we were in her car. I would not feed these donuts to my dog, much less to my children. read more

Hands down my favorite donut place ever in any city ... this place is so awesome and have the best tasting donuts I have ever had

Just ok. Use to be great for a guilty pleasure. Donut was hard could use as a hockey puck. Service was horrible.

The best donuts in the world, plain and simple. You can't go wrong with any donut that you order! The employees are friendly and the hours they are open makes it easy to get a donut any time you want! I grew up eating these and think they are better than ever! Great job, Lee! Keep up the good work! read more

Their boba energy drinks are amazing, I believe I got a berry blast or something with blueberry boba. It was great!

I'm not a fan. There is a lot of locals that swear by them. But I'm from the south and I grew up on Krispy Kreme. I love Krispy Kreme donuts their light and fluffy and melt in your mouth. Eating Jack's to me is like eating a dough ball. It lingers in your stomach. Just don't taste like donuts should to me. Put I would say give them a try and decide for yourself. Everyones taste is different. read more

Quality donuts. Great flavors. Good customer service. Will come back again. Wish there was one in Texas!

I was passing through New Castle today and heard about Jack's Donuts so I thought I'd give it a try. I'm so glad I did! I'm a sucker for a moist donut with flavorful toppings, and Jack's Donuts are just that. I didn't make it there until around 4 pm, and my donut was still good-- nice and soft. :) Jack's kind of seems like a hole-in-the-wall from the outside, but don't let that fool you! There is a wide variety of flavors and kinds of donuts, and the ones that I tried were all good. Just a head's up though-- it says on here that they accept credit cards, but they are cash only! I made that mistake and had to go to an ATM down the road. read more

I have been here 5 years and I try these every once in a while to see if they get better. No I think they get worse. I really do not like them. I find them very heavy. They just do not seem like what a donut should be like to me. read more

Jack's is our favorite donut place. We go there very often and receive great service! The donuts are very affordable. They also have coffee and other beverages available. You can take the donuts to go or sit at a table and eat them while watching tv. read more

Great assortment of donuts. Been in business for many years and folks who return to New Castle always want to get some "Jack's Donuts."

Not as good as they use to be at all and that's a shame. They use to have the best but since ownership changed before big franchise and such they do not use orginal recipes that they where famous for. read more

Great Donuts! My favorits are the maple frosted, tiger tail and donut holes. Sometimes the serivce is rude or short with you. I don't know maybe they have donuts burning in the oven while waiting on your family to decide...They are still great donuts! read more

No better donut than Jack's. I don't think there is a donut there that isn't good. Must stop at the original Jack's when you're in town.

M nephew was home for a visit to New Castle and came to see us bringing donuts from Jack's bakery. This was the first time in many years that we'd had them as my sister who lived in Hagerstown used to bring them to us on occasion. We have always loved them but since having them a couple weeks ago we've decided that Jack's would be our choice of donut shops even though they are abt 26 miles from where we live. They are soooo tasty and the staff are so very friendly and helpful. Not knowing if they were running low on their stock of the kinds of donuts we like, I called ahead to preorder. The man who answered was so pleasant and patient with me even though they were extremely busy. I chose a few different kinds telling him that we would choose more when we got there. He gathered them for us. We didn't get there as soon as I had told him we would be but that didn't matter at all. They still had plenty. Jack's donuts literally stay so very fresh even three days after the day purchased and I only say three days because they do not last any longer than that at our house. These donuts are huge and they are not afraid to use icing on them. Unfortunately, I have seen bakeries that are so skimpy with their icing not to mention the not so fresh after a couple days. I just wanted to let Jack's know that we like so many others out there are so very happy with their donuts not to mention their friendliness and we will definitely be back for more. Thanks for being there for us Jack's! read more

Absolutely scrumptious donuts! I grew up on these donuts and any time I go back to New Castle, Jack's is a must stop - and it's easy to do that because they are open until ridiculously late (maybe 1 am), which is more than most donut shops can say. I am so glad that Greenfield will soon be getting a Jack's Donuts because I will be able to visit them more often. read more

Rushville Needs YOU! We lost our Donut shop and yours are the best, so why not head South!!!!!

Oh, baby!! Some of the BEST donuts ever, and I've lived all over the country. Consistent quality and good service. I don't have them as often as I'd like, otherwise a forklift would be necessary to get me out of bed every morning. read more