Talk about awesome customer service! I went looking for a specific blingy western belt and this…read morestore had it. I checked the price tag on there and couldn't believe how much more it was than Ranch & Home. They asked what R&H had on theirs, I told them. Mex Leather not only matched R&H, but beat their price!

They repaired the zipper on my boots when no one else would. Super nice, helpful & fast service…read more Pleasantly surprised to see the custom boots & belts in their shop and everything you will ever need for leather repairs. Love that a small, custom shop like this is still around in Tri-Cities.

Excellent service and I like that I can usually stop by and get a quick shoe shine while I wait!read more

Final Touch just completed the fourth job for my family. Needless to say we have been very pleased…read morewith the completed projects The latest one was new upholstery on my grandmother's 100 year old couch. The fabric we chose blends beautifully with the very busy oriental style rug. And, I'm so glad that I took Victor's advice and replaced the cushions. They weren't as old as the couch but new cushions made the it so much more comfortable. Everybody has noticed that. Thank you Final Touch.

Had my girlfriend's front driver seat reupholstered and stuffed with a more dense foam. Seat came…read moreout perfect. Very firm and the new material was a very close match. Pretty hard to find fabric that matched from 2009? Very professional outfit.

He can take care of any shoe repair. He has lots of original equipment of the highest quality and…read morehe's a perfectionist and does work very reasonably priced

Had them put a new set of soles on my wife's favorite flip flops and got a better quality sole…read moreinstalled for a little less than the cost of new flip flops!

Finding a gift for your wife or girlfriend that she will love, can be one of life's challenges…read morefor men. Fortunately, for me is not much of a problem. The question is not what to buy, but where to buy it. For me that is Naturally Gloria, a women's boutique. My secret is I don't actually do the shopping. I just tell Gloria I want to get my wife something for her birthday and she shops for me, while I lounge in the comfortable leather chairs set off in one corner of the store. Gloria selects two or three items, I pick one and I'm done. Totally painless. Not only does my wife always love her selections, but when she goes to work the next day her friends comment " that is so cute, where you get it". " My husband got for me at Gloria's." It is like giving two gifts.

I was so excited to find someone to polish my shoes. The reviews looked great! Just pulled up and…read moreit's permanently closed. Such a pity and a real loss for the Tri-Cities.

He is retired now. He was extremely slow and his disorganization made him "forgetful" about said…read more"done by" dates at times. But he was willing to do odd leather jobs for my horse needs so I was grateful. He never did bad work for me.

Great shop! The owner is an expert antiques appraiser who also offers repair services for your fine…read morebut perhaps slightly damaged family heirlooms. Worth a stop if you are in the area.

Good variety of items, well organized. Nothing in the category of "NOBODY would buy this?!"…read more Prices reasonable, deals available. Lots of furniture refinished by the Lady. Will drop by every time I'm in town.

TL;DR-SHOP HERE! To…read moreset the scene: It was my sister from another mister's birthday. It was 100+ degrees outside. I was mildly carsick, we were sticky from the heat, and had no plan for the day. Mom suggested we stop by this place...I'd never heard of it, but WE LOVE SHOES so of course the answer was yes...especially when told we would find styles and fits there we would be hard pressed to find in any other brick and mortar around the scablands of SE Washington. We walked in and I was AWESTRUCK by the old vintage styles lined up on the top, left-most wall. While disappointed they weren't for sale at the time, I spent a good amount of time fawning over them before blowing pass the standard inventory and moving onto the clearance section. NOTE: I am 100% guilty of buying crappy, flat, unsupportive shoes because they are cheap. I am a miser by nature in all the wrong ways. Those same shoes I waste money on, I end up only wearing them once or twice because I hate how they feel, and had given up on finding beautiful shoes that were also comfy...the shoe-nicorn, if you will. After perusing the clearance section and finding a couple of cute pairs, I ventured into the wild, untamed land of *gasp* the standard priced shoes. I was rendered speechless. Beautiful riding boots? With wool lining? THAT ALSO FIT MY BIRD-CALVES?? YES PLEASE! My elation was soon followed by despairing over the pricetag. Multicolored Reikers that felt as though I was walking on air!? They immediately made me feel like a better, more well-rounded version of my self...again the pricetag. About this time, the owner noticed me flitting from display to display with stacks of shoes in my hands, trying to figure out which ones I needed vs. which ones I NEEDED...all while my sister looked on from the birkenstock display with a look of amusement painted on her face while chatting up an old wise-acre trying on his own set of magical footmitts about how ridiculous I was...and she wasn't wrong. The owner sat me down with my spread and measured my feet...something that hadn't been done since I was knee high to a tall grasshopper. We discovered I was a 39 and she set about helping me pick out a handful of shoes and boots I was enthusiastic to try on. After getting the size and back-room order from my cohort, she flitted off while I gushed about this store and chatted with the same wise-acre who had transformed into an elderly gentleman who's poise and grace was unmatched now that he had been fitted with his snazzy new pair of kicks. The owner returns... Now came the fun and most emotionally compromising part...the fitting. I Tried on two pairs of Reikers (pumps and boots). The owner laughed and looked quite pleased as she watched my soul being reborn in that moment and I learned a valuable life lesson which I will attempt to articulate now...you cannot put a price on good footwear. As comfortable as those Reiker boots were, the owner told me "hold on just a sec...I think I have a boot for you that would be an even better fit" and she disappeared into the back once more. I eagerly awaited her return and was so pleased once she did. I was presented with the most comfortable Spring Step boots I could have ever hoped to find. Waterproof, temperature regulating, and SNAZZY! I entered that store not intending to purchase anything at full price and left with two pairs of fancy new kicks (between the three of us we left with five pairs). I have never in my life had better customer service or been more pleased/amazed with the quality of merchandise I was presented with. I have gotten so much use out of those two pairs of shoes since August and I can promise I will be back for more!

Sad to see another store closing. Drove by today and saw a for lease sign in the windows. Use to…read morelike finding new summer shoes/sandles.