Lived in Marshfield for about 25 years now. Liked the place because it has an old time feel to it, or a gift shop feel. But the people that work there have never been friendly. They are always whispering to each other behind the counter, and usually don't even stop while they are running you up. They rarely make eye contact or even acknowledge you. And if you say thanks, they hardly ever respond back or even say " have a nice day" or anything.
The reason I am taking the time to do a review now, is that just last week, they gave me incorrect change and refused to correct their mistake!
Once again, I went up to check out and just had a card. I am 100% sure I gave him a $10 because that's all I had on me. I had just left a car wash where it was $10 and I gave them my last $20 and they gave me the $10, so that's all that was in my wallet.
The guy gave me $3 and some change back and I was about to walk away when I realized it was wrong. I calmly said you gave me the incorrect change and that I gave him a $10. Without hesitation he said "no you didn't". Then the arguing started. I explained I only had the $10 on me but he didn't care at all. We went back and forth and I said I want my money! He simply replied "your not getting it"
As I mentioned, as usual he was talking to someone else behind the counter when he rang me up, so he wasn't even paying close attention. More importantly, why would I argue so much over $5 if I wasn't positive? I even asked him to check the video from the many cameras recording everything, but he wouldn't!! He said "give me you number and he will call me if the drawer was off at the end of the day"
I don't give out my number so I refused and he said then come back tomorrow. An older woman in line backed me up and said that they were being ridiculous. I came back the next day, mostly just to prove them wrong, but when I got there I was told he wasn't there, and I would have to come back again!!
What kind of a place would treat a customer like this?! I'll never go back again, and I will tell everyone I know about my experience as well!! read more