I'm a frequent visitor at this location and this is the 3rd time in the past couple months that I've used their Mobile App for a Custom Order. That I later find out, after I've picked it up and made it Home.. that it's made incorrectly. Wasting Reward Points and Money each time this happens. After leaving Feedback about these Orders, i was only given $5 Refund. At this point, it's starting to feel like the Company themselves are not taking any of these Mistakes or Reviews that serious. read more

Check your orders when they give you your food before leaving. We went through the drive thru and ordered two items for breakfast. They got both items wrong, not even remotely close to what we ordered. Wished we opened up each order to check but we were in a hurry. One we got the supreme sourdough, got the supreme croissant. Our platter was missing the bacon. They ask you to check that your order is right on the screen when you order, but I guess they don't have their employees check them when they're making its. Never coming back. Horrible service and experience. Avoid this place and go somewhere else for your quick needs read more

The older, female Hispanic cashier (at this Jack in the Box location) was rude. She may be the manager, which makes it even worse. I ordered 2 monster tacos. I was given 2 taco sauce packets and asked for some more. In an annoying tone, she asked how many more I wanted. I said 4. Then as she handed them to me, she uttered under her breath "it's only 2 tacos". She acted like I insulted her. She didn't pay for those taco sauces, so I don't know what her problem was. I doubt I'm the first customer who has experienced her rudeness. I moved to Torrance ~10 years ago and over the years, have been coming to this location on a consistent basis. Other than her, the rest of the staff have been great and nice. Over taco sauce packets, that costs a few cents, she lost me as a regular customer. I won't be coming to this location for a while. read more

After multiple mistakes Im convinced the workers are absolutely incompetent and will mess your order up repeatedly with No accountability And give you attitude for their lack of basic comprehension skills. get your processed poison somewhere else. read more

The restaurant is good. Sometimes when I order inside, it takes long time for my order but when I buy through drive through it goes by fast. The food is good too. read more

Jack in the Box - Fast Food Near Me - Torrance, California

Save your time on coming to this place. I came to get some lunch for my coworkers and I, but the male cashier at the drive thru charged my card unauthorized, when I specifically asked for a modification. He then proceeded to laugh in my face and take me as a joke. Trust me you can spend your money else where. If this complaint does not get addressed properly, I will be contacting my lawyers and cooperate for this matter. read more

Yea don't even bother coming to this place I wanted to get some food after work around 12 am and after I got done ordering the guy just said "Ok pull up" in the most rude tone so I just drove away cause in no world am I giving my money to a rude disgusting employee save your trouble and get McDonald's or something at least they actually have good customer service read more

If I could give this place a 0 I would. I came in this morning to get a quick coffee and a small bite. When I walked in I notice they were mopping and so I asked the worker if I could continue & she said yes just to be careful so I did. Then a person who seems to be the manager sees me & yells at the employee saying to close the freakin doors so no one comes in. I say no worries, she let me in just asked to be careful. She turns around & yells at me saying "I said to close the freakin doors so no one comes in" so I go on about to order & someone else walks in 30 seconds after me & she doesn't say anything about them walking in the wet floor. So I told her "hey mam, you were yelling at me for the wet floors but now don't say anything; total discrimination or something" & she says yelling "That's none of your business & shouldn't matter to you." I couldn't believe it so I just said "wow what a manger" & I was about to pay but decided not to continue with my order with such terrible treatment. read more

This is 2nd Jack I've been to in South Bay, other on PCH near Western. Both are just terrible. As they're franchised owned, I know they can only be as good as the management. Each store is different. I've had great jack food but so far, not in South Bay. I just got the app and tried to order before walking in. They don't have a way to pay in store so I went into the woman said she knows nothing about the app, which is very poor customer service. It also meant that if I wanted the offered promos I had to put inaccurate credit card. McDonald's has a better system where you can use the app on kiosks inside and pay inside. All specials are available this way. Just a suggestion. Two tacos for $0.99. Don't bother. Rolled flat and nothing inside. What is there tastes pretty bad. Ate one only. Jumbo jack I had to send back as I specifically said no mayo, ketchup or mustard. Only lettuce, tomato and onion. Got that fast, maybe because they didn't spend the time to put n the onion? It, too, was tasteless but edible. I used my own salt with their teriyaki. I prefer burgers elsewhere BY FAR. The best was the one large egg roll but it needed the soy sauce and mustard I ordered but did not get. I saved it for last and it was still warm and crispy. Insides had a decent flavor but just not complete for my tastebuds. I was here 5:30-6pm and dead. Maybe six or so and drive thru slow. I have to wonder why. No i don't. I'll never come back here. I'm an action gal, I run when I'm played for, Taking some liberty with Jack's great humor, I wish his food stood up to it. read more

I placed an online order right before I got here. When I arrived, I waited at the counter for several minutes before someone finally helped me out. He told me that my order wasn't ready and that he'd call me when it was. So I went to sit down and waited 15-20 minutes. I finally went back to the counter and the same guy asked me if I was waiting for something (does he have short-term memory loss?). I said yes and have him my order and then he got it ready right away. At least the food was decent, but the service sucked. read more

Drive thru takes 30 minutes to get through 5 cars .. the inside dining room isn't even open, what's the hold up?

Yes, that's right.. 4 stars for Jack in the Box! Ordered my usual: 2 tacos, curly fries and egg rolls. Drive thru order was fast, food came out hot and fresh, plenty of hot sauce and ranch...no complaints! read more

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Good location , food is good park on the street beautiful relaxing view.no one around your,just very quiet neighborhood

This location on Sepulveda and Cabrillo in the city of Torrance is the worst food chain I have ever had the misfortune of eating at. The problem is that they are young and do not pay attention. How am I supposed to eat a meal without a fork and a napkin? Avoid this location if you value your time and money! read more

After posting a negative review I was contacted on Yelp by Spencer V. who advised to go to the website and fill out a complaint form - I did. A week later I was emailed and told someone would contact me soon. Today I received an emailed survey asking whether the contact had resolved my issue - even though no one has contacted me to resolve the issue. In a word: NO! Here's a free lesson, Jack in the Box. You've already inconvenienced your customer by giving them inedible food in exchange for their hard-earned money. Further inconveniencing the customer by having them complete meaningless complaint forms and surveys, without you making the slightest effort to resolve the issue; merely angers them further. It only makes matters worse when you post reference to a fake, nonexistent resolution process here. I hope no one else is suckered into trying to contact you - or suckered into ordering food from your "restaurants." Your company really gives "fast food" a nasty name! read more

Jack in the Box - Fast Food Near Me - Torrance, California

I had a spicy chicken and half & half popcorn chicken box. Unfortunately, the tomato used in my spicy chicken totally sucked. Usually, I find fast food spicy items to not be spicy at all, but the spicy popcorn chicken was surprisingly somewhat spicy. My whole meal cost me $14.22. read more

Next time I'll make sure to order my tacos with out sauce. This is the first time I've ever had this happen to me. read more

Jack in the Box - They put so much sauce in my tacos that's all I tasted I took 3 bites from one and almost it was saucy and mushy. - Fast Food Near Me - Torrance, California

Torrance Food Crawl #248 This Jack in the Box has been here for decades. When the adjoining shopping center at the corner of Sepulveda & Cabrillo was torn down and replaced by condos I thought the JitB would also be replaced. But it wasn't and it now sits on a corner, tucked to the side of the large condo development. Rather than go for a burger I chose a salad, the Southwest Chicken Salad. The main bed of the salad was comprised of three types of lettuce, all fresh. On top of that were two pieces of grilled chicken (optionally one can have crispy chicken). I'm used to chicken being cut up into smaller pieces in a chicken salad, and would prefer it that way, but the chicken was easy enough to eat from the two big chunks. Stacked on top of the greens in the four corners, were sweet cold corn kernels, grape tomatoes, black beans, and cheese. Optionally on top one can add small corn sticks to provide some crunch and a southwestern style dressing that had a very light taste of chilis. Its a decent salad, not something I would normally order, but a nice change of pace. I also tried two of the Jack tacos, the Monster Taco and their 'regular' taco which come in pairs. The tacos were surprisingly similar, the monster taco basically being just a larger version of the regular taco. The meat product in the tacos was corporately bland. The liberal use of hot sauce packets helped make the tacos more acceptable. Not great or good, but they are what they are. On Sunday afternoon everything was clean and service in the restaurant was good. Soda service is from a Coke Freestyle machine, which I've grown to appreciate the more I see the freestyle machines. read more

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double smashed burger no bacon is the best! wow mind blown! will likely order it again with extra onions

Notoriously don't hand you a receipt, which deprives you of rewards points and the chance to fill out a survey...and the BOGO deal if you want. Food is good and there's almost never a line though. read more

Honestly I don't want to come off rude but it can't be that hard to get an order correct especially if you are working at night & there are only TWO people in the drive they. Emp: R (per my receipt) charged me for a number 10 when I asked for a sourdough jack ... like how do you fuck that up. When I called back he told me "I wouldn't have asked if you want cheese if you ordered a number 3" like wtf does that have to do with my order being wrong !!!!! read more

I like jackwarp , milkshake, Good service . Good ambiance. Always fast. I'll come back again

This place should be ashamed always lying about the shake machine being broken at night. Again came here no shakes available. Three times now I'll keep update each time. This franchisee should be removed. read more

I order curly large and they gave me Long fries and they won't give me a refund I tell them to change it and they won't listen and they said they can't do it and we have to eat it. read more

Food is good compared to other stores. And usually the people working there are proper. But, last time I was very unhappy. There was a new guy and he was angry at me with no reason. And the other workers saw his violent behavior and did not care much about it. I do not go there very often. But, I hope they solve the issue with him before my next visit. read more

Food is good and fast service. But why call the curly fries curly when they're all straight ? read more

Jack in the Box - Fast Food Near Me - Torrance, California

AVOID AT ALL COSTS! Slowest drive thru service ever!!! You're better off getting quicker service at Wendy's a little further down the street. Management needs to figure it out. read more

Employees courteous and pleasant. Fries were hot and fresh. Tacos yummy as always! We were able to eat inside! They had a few tables available for inside dining! read more

That's right! 5 stars for Jack! I have been making many late night visits here lately as i have been working the late shift and my tum tum is always rumbling when I get off. Along with their new snazzy updated logo and facade Jacks service has gone through some major upgrading. I have gotten the best service lately from Jack in the Box and I am quite impressed. Extremely thorough efficient and super polite service. Even at the wee hours of the morning. They double check your order several times, they ask how their service was and they tell you thank you and that they hope you enjoy. I have even been getting a good night and a safe drive home. Now that's service! And not the kind you expect from a huge chain let alone in the drive thru but I'm happy they are dishing out service of that level. Bravo Jack and keep up the good work! Those 99 cents chicken sammies...you know the ones that remind you of the ones you would get at the cafeteria in elementary school, yeah those ones....they get me every time. Oh and I LOVE that they have Frank's Red's Hot Sauce! And you can't beat the Two Tacos for 99 cents. And their Eggrolls...Seriously good. And.....just kidding! Well, I do like the Jalapeno Poppers from time to time. Oooo and their hash browns.... read more

Jack in the Box - Fast Food Near Me - Torrance, California

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Don't go to this place. Workers are not paying attention and are too busy talking to each other, thus making mistakes in the orders. The lady at the register was rude,too. read more

Horrible customer service. Took about 10 minutes to get the order of the car in front of us and another 15 minutes to get our order. They placed a trainee on the drive through without training her in the "new system". When we got to the window and said that she should get more help, she quickly responded with "it's not my fault, they put me here and didn't train me on the new system". There were 3 cars behind us honking their horns. Next time train first before you out them on the drive through AND make sure they don't have have an attitude. read more

Jack in the Box - Fast Food Near Me - Torrance, California

So I came through the drive-thru around 10:40pm then as I got my order and started eating the loaded fries, I ended up finding a piece of glove at the pit of the container. Really a fucking glove that I don't even know what they used with. Really I will find legal terms with this situation. Violating health code. Smh read more

Jack in the Box - Loaded Seasoned Curly Fries Steak and Parm. - Fast Food Near Me - Torrance, California

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With this whole covid 19 we decided to get some tacos and so disappointed. Burnt tacos with weird cheese and cold fries. Not going back there again. Waste of money and time. read more

Jack in the Box - Nasty food. Must have been sitting in the back for hours - Fast Food Near Me - Torrance, California

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As commonly stated, "If I could give this place less than 0 stars, I would." I was disgusted by how this place was run. Came around 12:10am for a late night snack which took approximately 30 minutes to receive even by ordering in advance via the Jack in the Box app. I wondered why the line was moving so slow, I had assumed maybe the people in front of me had bigger orders. Upon reaching the very front, it was clear and visible that there was a woman working all on her own. She was multi-tasking between taking orders, cooking the food, cash register and cleaning up. What broke my heart in this moment is that the poor woman had no teammate to help or support her. The drive thru line just kept getting longer and people kept tossing orders on her. Why did she not have a single teammate to help her? I understand that people might call in sick. But this is why scheduling needs to be revised. There should not be a 1 person team to serve a line of 20+ hungry people late at night. Unbelievably heartbreaking. I'm writing this review in hopes that the brave lady working all on her on this night has support in the future. Without her, this Jack in the Box would have not been operating. read more

Whenever I need something quick to eat on my way home or don't want to spend a lot of money, this is my go to place. I know it's fast food, but you can't really beat Jack's value menu when you want cheap food. Food wise, it's what you would expect from any Jack-In-the-Box. Service wise, the people are always very nice and friendly with me. I think they know my face now, so that be part of it too. Either way, it's always a quick, satisfying meal for me. read more

Jack in the Box - Fast Food Near Me - Torrance, California

What the hell is this trash? I was a Team Leader at a Jack in the Box when I was a teen and I would never put something that looks like this out. I'm disgusted, literally just threw my food out. On top of everything they forget my drink and I have to remind them about it. When you remind them about a forgotten item they get upset. This is for the management team, the quality of your food goes hand in hand with the efficiency of your team. read more

Jack in the Box - Ultimate Cheeseburger - Fast Food Near Me - Torrance, California

Came in last night, and when I say night I mean at 2:30 AM. So I suppose it was this morning. I ordered a large Oreo shake since the other Jack In the Box nearby was not making milkshakes. My shake was done in no time and was absolutely delicious. read more

Food is good. However, it's pretty sad to see the delivery driver for blocking ALL the disabled parking stalls to save 30 seconds for the 40 something year old driver from parking on the street and walking to the back entrance. Guess it' this place doesn't seem to care about allowing the elderly customers who had to make a longer "walk" in a walker to help this driver keep his strength. read more

Jack in the Box - Fast Food Near Me - Torrance, California

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Deep DEEP fried jalapeño poppers. It explains why we sat at the drive through window for so long. They wanted to make sure the jalapeños weren't raw. read more

Jack in the Box - Fast Food Near Me - Torrance, California

Service is good but food is horrible. Tacos were soft and not free fresh, not to mention had a piece of hair in one of them. My fries were cold and the burger was horrific. Never coming to jack in the box ever again. read more

Jack in the Box - Found a piece of hair in my taco. - Fast Food Near Me - Torrance, California