One sourdough Jack and two onion rings for $19?. Got home and the burger was cold and the rings burned. Ridiculous and outrageous. 0 stars for this one!! read more

Terrible quality of food!! I'll not go there again! Everything we ordered was way below any other hamburger place I've gone to! Service was not up to par! No smile just very stern and rushed. read more

Ordered a cluck sandwich and guess what? Just got 2 buns with pickles and sauce, no chicken. I just had to laugh at what i was looking at. At this point i think they do it on purpose. I've never had so many issues at any other fast food restaurant like at this Jack's location. There's Taco bell, Carl's JR, McDonald's, Dairy Queen, Sonic all within a 5 minute radius of this location, take your money somewhere else. PS the manager here will send you a link to "report" the problem and give you a fake apology and that is it. read more

Jack in the Box - Cluck sandwich.. without the cluck. - Burgers Near Me - Tigard, Oregon

wow this one decent franchise should just close. I would be embarrassed if i served this food. This is coming from someone who loved the place I ordered a double star burger but only received one patty. The tomato they gave me for the burger was was so slimy i had to throw it out,,,no lettuce, on a stale bun. I waited almost 20 minutes for this and i was the only one in the drive thru lol I wish i could give them zero stars read more

The employee named Leslie was super nice and did a super good job. 10/10 Employee! She was really sweet and she really made the atmosphere better! read more

I wish I could give a 0 review , the manager here gives me medium drinks when I paid for Large , this place should be sued , and they gave me a non carbonated soda and told me machines broke so thats your problem, so crooked , rude, and find people who speak English he doesn't understand me . read more

food quality was terrible. French toast sticks tasted like they've been in a bag all night. my breakfast sandwich was cold and dry. n do not recommend read more

Its jack in the crack nothing is better when your drunk or stoned too stop and get a late night munchie meal

RUDE RUDE CASHIER and did NOT even take my order correctly after working a 12 hour shift all I wanted was to get home and eat and this was my surprise... I asked for a Medium jumbo cheeseburger and 15 LOADED tiny tacos , and this is what I got ! ALSO SHE WAS MAD BECAUSE I POLITELY ASKED FOR HOT SAUCE and for my receipt.. smh ‍ read more

See all

Usually you guys are on top of your game...today was not the day. Promo photo shows full box of tator tots, for the $3+ ... what you see in the photo is not what we got. Not even half way full. read more

Jack in the Box - Promo photo shows full box of tator tots, for the $3+ ... what you see in the photo is not what we got. Not even half way full. - Burgers Near Me - Tigard, Oregon

Waited 45 minutes for their new chicken sandwich. And it is terrible. $5 for a burnt bun and a pickle. Absolutely terrible read more

Jack in the Box - Cluck Chicken Sandwich - Burgers Near Me - Tigard, Oregon

They advertise a Honey Mustard chicken wrap.....Says now, they don't have them but will charge extra for sauce?? Misadvertisement for more $$$$. Service could barely speak english and just made excuses for what is advertised. Worried now, what is actually in the wrap... read more

Terrible when you stop in well before closing (45minutes) and the guy is rude saying they are closed and won't take your order. How are they getting away with this being a franchise? I have managed restaurants and this is not ok. If people don't like being in the food and beverage industry, they shouldn't be speaking with customers. read more

The worst location I've ever been to in any state solely based on the speed of service. I was one of 2 cars there, mid afternoon, and I was in the drive thru for almost 30 min. Food is alright once you get up there but I would literally drive 10 more miles to another location, even tho this one is next to my house. Not sure if it's lack of help or that the employees don't give a sh** but come on read more

Almost never gets the order right but when they do, it's great. I needed three items fixed (forgot cheese, suddenly mustard and ketchup go on the chicken sandwich??? No!!) and the cook was sooooo mad about it, she was cursing in Spanish and asking what else we needed fixed in super harsh voice probably thinking we couldn't understand her or she didn't care. Even the fixed versions were wrong. Pathetic read more

Says they are open until midnight everywhere but closed before 10:00pm. Lights off, people in the building but no response from drive thru.

Worst drive thru .... have to be repeating my order over and over again. ... everytime i come here i Missing food and or they give me the wrong food ... read more

I ordered a sourdough jack sandwich. When it arrived it was cold and the bread was not toasted. When my husband took it back the manager argued with him that their toaster can't be adjusted. I have had many good ones that the bread was toasted and crunched when you ate it. So I got two tacos, they came back so greasy I couldn't eat them. ( wished I could post a picture ). Again I took them to the manager and he said they were just out of the fryer. Never have I had tacos so greasy. NEVER WILL GO BACK HERE AND DO NOT RECOMMEND YOU GO EITHER. read more

Because they are very close to a residential area that I live in, here is what isn't right: 1. Railing from sidewalk to parking lot has been broken for a near a year now. Makes the who place look tacky. Property/building could use some tidying up. They've been tagged at their firs drive in menu, get rid of that! Mailbox broken and laying on the ground. This is a lack of pride in ownership and community. 2. Depending on who you get, (either poor attitude or poor training) who can say, ya know..... could be a littler friendlier and polite. When staff is off their game, I have to wonder who trained them. Or maybe... they think nobody is paying attention. Food, pretty consistently prepared, you know what to expect. I usually tip, I know, most don't, but I do. I rate, friendliness, upselling, attitude (subjective, I know) and quality of food. Is it fresh? Is it hot? Were there napkins, silverware, sauces, etc., in my bag? Final comment, there are apartment complexes directly behind this restaurant and across Garrett St. Walking from Jack in the Box up Garrett St., I collected enough JITB litter within a 2 block walk to fill 2 large plastic trash bags (the kind you up under your kitchen sink.) I'm not saying that patrons aren't throwing trash out their windows, etc., but as part of a residential community, please JITB, spruce up your place, pick up your trash, keep your establishment in good repair. It all matters. Your food comes to you pre-prepared. That's a corporate thing. But an owner thing says that the food is fresh, the people treat you with friendly respect, and you keep your establishment and its' surround area tidy. read more

Whaddoo we want? Fast Food! Whendoo we want it? Now! Something I like is options, which Jack in the Box generally provides in spades, fast-foods-wise. This one, though, tends to tease me with the illusion of options, which even when I'm not hangry isn't something I enjoy. What do I mean by that? Lemme give you some For Instances. For Instance 1) Mango smoothies? Awesome! I'll take one. Oh, sorry, the machine is "broken" (for 7 months 'til eventually they remove it from the menu). For Instance 2) A chicken teriyaki bowl? Rare for fast food. Delightful! What, you don't have any rice? Uhm... k.... For Instance 3) Thanks for taking my order! Excited to eat my food! Here's my money! See ya later... (back at the farm) aw MAN they totally left out half of my order! For Instance 4) Iced Tea! Refreshing! It's so hot outside, I'm gonna take a big swiiiiiii---e-e-eeewww! Why does this taste like cold coffee ground water? Again?! So. I like Jack in the Box in theory. But this one is super inconsistent, doesn't seem to have it quite together, and after two years of trying (I'm not a quitter, guys), I'm kinda over spending my lunch dollars on the illusion of food. read more

the manager was wearing a mask with holes in it there was a hair in my burger and she messed up everybody's order she was also rude and didn't say bye when she closed the window so we didn't know if we would drive away when we went back and politely asked for a replacement burger and the missing items she said she turned the grills off even tho it was ten minutes before closing time and refused to do anything to help but give us two free burger coupons that we didnt even want and the coupons were expired read more

Ok...I'm a creature of habit. BREAKFAST biscuits is my weakness at fat food...I mean FAST food joints and that Jack had one of the first I got hooked on. But I have a small beef. I mean, it's a small biscuit. And you can never tell what price they are. Jack is so busy making hilarious TV commercials (well, funny the first 125 times you see them), he doesn't seem to have TIME to put the price on the menu board at the drive thru. (minus one star) I have a penchant for those 2/$3 specials. One bacon, one sausage. Lucky me, they are on sale TODAY but the cashier has no idea when this "special " will end. Smallest portion of the others (soon to be my first "LIST") but tasty biscuits. Unlike some of their competitors, clearly an egg filling. WARNING: Do not eat these while driving. While the biscuits are good, they explode into crumbs on first bite. Very messy, tasty & no doubt unhealthy. Now I have to find a car wash vacuum self serve. And DO NOT turn left onto Pacific Hwy when departing the drive thru. THAT will be in my review for the Tigard Police Department. read more

I got some tacos & a burger there. I asked for no taco sauce in my tacos. They put so much taco sauce in my tacos that it leaked out of them onto my burger and fries. My whole meal was ruined. I was amazed at how much taco sauce they put in. They were drenched. The bag was drenched. Everything in the bag tasted like taco sauce. I guess I had offended someone there by asking for no taco sauce because it's like they did that in spite of me. Someone in that kitchen deserves to be fired. They don't care about they're job or delivering anything of quality. I wouldn't recommend eating here. read more

My friend and I came here on friday around 7pm and i have to say it was the best jack in the box i've ever eaten. The food was warm and the sauce was evenly spread out unlike many other locations. we had just come from a pet shop and even the smell of dog poo on our clothes couldn't distract us from the quality. I'm still thinking about this meal 2 days later. These people deserve a raise. read more

I like Jack In The Box, but do not like this location at all. My girlfriend and I ate here before and I had a very large piece of egg shell in my sandwich and the sauce in her burrito tasted like mustard, but we didn't have time to complain. A couple of days ago we figured we'd give it another shot. We had to wait longer than normal for our order and when we got home to eat both of our sandwiches were wrong (not just made wrong, but they made the wrong sandwiches). We went back and explained the problem and told who I assume was the working manager the correct sandwiches we ordered. She had the sandwiches remade, but one of them was still not the correct sandwich. She showed us on the receipt that we were rang up wrong, so we told her that wasn't what we asked for. She had a little bit of attitude and clearly didn't listen to us the first time we told her what sandwiches we ordered. No authentic apology was ever given or any disappointment ever expressed. Also, the floor in the kitchen was very dirty. Definitely do not recommend. read more

This place is an absolute joke. Jack in the box is my favorite fast food restaurant. We have been going to this particular one since we moved to the area a year and a half ago. The manager Jose is an a.. Well you know where I'm going with that. Everytime we go there our order is smashed, messy, wrong and we received incredibly rude service. I have never complained. Until now. We got our order, this time I had my husband go in to make sure we got everything. But according to him the manager Jose is the one who helped him. When they gave my husband our order the first time it was wrong. When my husband told them this Jose got mad and told him that's what he ordered. We order the same thing Everytime we go there. Finally Jose went back and made the food himself. When we got home with the food, my husband's burger buns were burned black beyond being edible, his tacos were completely smashed to the point where everything in them was squeezed out. And my burger was so smashed it looked like someone used it as a stress ball. I ended up not eating it. I have no doubt that they likely spit in the food too, knowing how they act there. Its not just the manager. It's every person who has ever helped us. When I called to complain about the food, I decided that Jose the manager is not reliable. After calling four times, being hung up on every two minutes, I finally got Jose. So I simply asked for the corporate phone number (usually it's posted in the drive through) so I could make a complaint about our service. To which he responded "Find it yourself you bitch" and hung up. I continued.to call for 40 minutes, again being hung up on every two minutes. I even tried calling from other phone numbers. I even tried and hour later from another phone number so he would think I was someone else. Again kept getting hung up on. At one point he answered the phone and continued to push buttons on me for two or three Minutes. Anyone that childish should not be given the responsibility of manager of the store he should be fired. Sure I could have looked up the number. But I believe that no matter how bad of a day you have, there is NO reason to treat your customers that way. And I wanted to do my best to force him to do his job.. I'll be calling again tomorrow. read more

This place is terrible at least the guy that runs the drive through at night. He must really hate his job. I get to the window and he just looks at you. This is after you tell him your their for a delivery. Tonight I had two separate deliveries for this location. On the second one I get a message that I can't see until after confirmation of order being picked up. Nobody was behind me in line and I try to fulfill the guests request for packets of mayonnaise. I tried honking my horn but not obnoxiously. I see him inside and know he could hear the horn But he ignores me. I drive around to Ho through the drive through again. The recording of the voice comes on all nice and inviting than he comes on sounding less than excited that your even there. Well this time even though nobody else is there and he has a headset on it took him a while to acknowledge my request. He thought I said tacos instead of mayonnaise. Hard to believe this. I can't hear anything and it's getting later and later I said hello. I was about to just drive off he responds. I get to the window and I get an add on order I sit there accept the order and look inside the drive through window and he's on the register I guess mayonnaise packets have an entry on the cash register. I decide I can't wait any longer. I decided it will be more effective to just move on. And help people make a more informed decision on their choice of places to eat. read more

I'm just so sad I wast time money gas and still not eating anything that I got from there I get it if the owner or someone that own it not there every thing has to be bad from being till the end nothing they could do good it's ok but I go back they where just saying sorry like they just don't care about nothing I'm very sorry for what I have as a neighbor because I own a business next there restaurant but never go back and I'll leave complaining on BBB also from next-door read more

Just came thru the drivethru and had the BEST experience with Sebastian!!! Will 100% be back and tell all my friends this is a great place to come. Some employee was yelling at Sebastian which was NOT okay with me! He was so great. !!! read more

The last 2 times I have been to the Tigard location service was very, very slow. When I got to the window to pay and pick up my order I was charged a different price (more) than what was stated on the drive through menu. Not cool! read more

Today Sept 30th, 2019 @445pm, we came in after a day of work to this Jack in the Box location. It wasn't super busy and other than us two, there was only two others dining in. We were at the cash wrap, and the lady was pleasant in assisting us. After paying for our food, we were watching her serve the food. While handling money, touching her ear, to speak on the drive through speaker, then touching our food ALL without gloves. After touching money and seeing her pick up fries with her fingers and then serve it to the customer in front of us, I asked her to come over real quick to us. And I said i'm sorry miss but I've been watching how you've handle the register, touching your earphone piece, touching money, and then serving and touching our food..." and she said "and okay..." and I said "could you please not touch our food without gloves and make a new batch of curly fries because I saw how you shoved more curly fries into the case with your fingers and I don't want to eat that." She then decided to speak Spanish saying "how I was being difficult to her co-worker, and told him to make a new batch." He asked why and she continued to no longer speak English, saying "because he doesn't want the one I did because my fingers touched it without gloves." You know I don't care where people come from but I when I come into a fast food environment, good customer service is all I ask, with good sanitary ideals in place. You can make people sick with how this person was handling food, but then to talk in another language and think that I can't understand.... it's just rude. Hence my review. I see now the two rating fits this establishment. And unfortunately it shows in their lack of cleanliness and respect for their store. 1-star today. "no es un buen negocio" read more

We cruise through the drive-thru for breakfast often. Why? because the service is and speed is excellent. Not once has an order been wrong, or mixed up. Always with a smile and care... even at 6:30 in the dark of morning. Thanks Ladies!! read more

Must go thru drive thru fo service. Didn't get any eye or verbal contact inside. Gave up and left after several minutes of standing there. Just a reminder why I have been avoiding this location. This is not the first time. read more

In my opinion, Jack In The Box is waaaaaaay better than McDonald's or other fast food burger chains in Portland. I like their Jalapeno Stuffed Poppers, French Fries, Sourdough burgers, and shakes. Service was fast & friendly. Jack in The Box you get my fast food love. read more

The absolute worst! The last 2 times I came here, drive thru, had to wait 15 mins to even order. They kept saying on the speaker "We will be with you shortly". That's a crazy long time when there is only 1 person in front of you. Then waited another 10 mins at the window for 2 tacos. No one said a word to me when I pulled up and sat there for 10mins. It's honestly so annoying I will never be coming back. Sorry but they seriously need to evaluate the employees they have and possibly do some training read more

Unbelievably bad service. Orders are constantly wrong and items missing. The last time, I gave $20 for an $12 order and the drive thru cashier rang me up as $15 cash, refused to give me my $5 change. He stole my money. Avoid this place. There's a Burgerville and McDonald's up the road and if you must have Jack in the Box go to the one up the 217 in Beaverton. read more

Horrible customer service, The last 6 times I have gone there my order has either gotten messed up or not made it into the bag somehow. The employees have smart ass attitudes and I've called management and they say they will notate a free combo or whatnot well 4 times now and it's not happened yet. So now as I am home with my 7th order guess what it's missing some of it and made incorrectly. Happy dining! read more

Maybe I'm starry eyed because there are precious few fast food places in the midwest where you can get a taco and a burger in the same order. But yes! I have now been to a place where I can get both. And I did! This place was fine, quick service at the drive thru, and food was hot and tasty. And now I can tell you, tacos and burgers do mix. One piece of advice to you, though, on the way out don't try to take a left out of the parking lot. There's a median there. Oops. Not that I did that or anything, just heard other people made that mistake. read more

Saw their commercial for the buttery portabello mushroom burger and it looked good. Bought one for myself and my husband. 1st of all I asked for one to have grilled mushrooms and one with out grilled mushrooms, got both without. 2nd the mushrooms were rubbery, couldn't bite into them. 3rd the cheese was rubbery and 4th even though there was garlic butter on the hamburger the burger was tasteless.I had three bites out of it and threw it away. Definitely will stick with McDonald. read more

I have an intolerance to dairy and this fat guy, whom I asked at least three times to put no cheese on my order, still got cheese on it. He replies with "ok no cheese" twice. Giving this a one star...but the second star is for the sandwich still being bomb after taking the cheese off. Every other chain gets it right I don't know what's wrong or who's responsible but it pisses me off. I'm writing this while eating and the bottom half of my fries aren't god damn curly fries. Currently in rage. Knocking off that second star bitches. Y'all have a good day now. read more