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Jack in the Box

1.9 (86 reviews)
InexpensiveBurgers, Fast Food, Tacos
Open • Open 24 hours

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JACK IN THE BOX ATMOSPHERE

What's the vibe?
Moderate noise
Good for kids
Good for groups
Outdoor seating

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Breakfast Jack no meat extra egg and cheese
Sarah S.

I got 2 breakfast croussants on a mobile order and picked them up immediately. They were both cold.

Muniyr M.

"Peace Be With You, Shalom, Buenos Dias, & On-Ya-Ha-Say-O" Came in early while waiting for AutoZone to open across the street. I was wearing my white Islamic thobe and asked Jose, the cashier, for a cup of water after realizing I didn't have funds in my account. I asked twice, but instead of helping, he brought out the manager. Shoutout to David, the manager, who was respectful, understanding, and even said, "I don't know why he didn't just get you the cup." He explained Jose is older and hard of hearing, which helped put things in perspective. At first, I felt a bit judged by Jose's look, possibly because of my attire. Later, I calmly asked if I offended him--he said no, he was just working hard unloading a truck. Room for Improvement: Better communication and making all customers feel welcome--regardless of how they're dressed--can really make a difference. Also, the bathroom could use a fresher smell, especially early in the morning. Unless that's already on Jose's to-do list and he just hadn't gotten to it yet. Compliment: Much respect to David for his professionalism and listening ear. Both men were holding it down alone during an early shift.

Dining area
Jaz K.

Just like any other Jack in the Box. The employees were actually nice and acknowledged me when I walked in unlike a lot of other locations. The establishment was clean despite the area it is in. I would come here again. Food is just like any other Jack in the Box.

Joke in a box aka "Rooster Fries"
Chase C.

Should be called "Joke in the Box" Speaking on quality of food and customer service. This location is terrible and it is super inefficient. Every time I come here I have a bad experience. But today was the fry that broke the potatoes back! After the long wait I finally got my food. I was so excited to get home and try the new rooster fries!! Only to get home and open the box. It was a true "wtf" moment. I laughed out loud when I saw the contents. I couldn't be disappointed because I know this location is a joke, but still. It gave me a good laugh. See image for details. I won't be coming back here again.

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4 months ago

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2 years ago

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Jack B.

We appreciate the review and hope to see you again soon!

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9 months ago

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15 days ago

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1 year ago

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1 year ago

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2 months ago

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1 year ago

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1 year ago

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Jack B.

We appreciate the review and hope to see you again soon!

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6 months ago

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7 months ago

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6 months ago

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11 months ago

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8 months ago

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2 years ago

Something's wrong with the soda. Carbonation and taste are off. It's been like this for years.

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2 years ago

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1 year ago

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5 years ago

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2 years ago

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4 years ago

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2 years ago

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2 years ago

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2 years ago

The tacos are always great here with cheese and a great amount of sauce. Staff is friendly especially late at night

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7 years ago

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6 years ago

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5 years ago

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2 years ago

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2 years ago

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4 years ago

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4 years ago

Full of teenagers that got my order wrong. But whoever's order I got, your tacos were great.

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3 years ago

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5 years ago

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4 years ago

I would give this place half a star if I could. They never have the orders right & even when they do it takes forever

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14 years ago

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5 years ago

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15 years ago

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14 years ago

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12 years ago

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8 years ago

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6 years ago

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Page 1 of 3

Jack in the Box Reviews in Other Languages

Ask the Community - Jack in the Box

System update at 4am EVERYDAY?

Yes it is absolutely ridiculous and it last way longer then 15 minutes more like an hour some stores will offer cash sale but the one i was going to wouldn't offer anything and they would do it at different times everyday they would also leave the… 

Don’t See Your Question? Ask Away!

Review Highlights - Jack in the Box

“Thanksgiving Night/Early Black Friday Madness Angel, Jose & James Went above and beyond the normal duties and job description.”

Mentioned in 2 reviews

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El Original Tacos Jalisco - Carne asada burrito ($8.50)

El Original Tacos Jalisco

4.2(509 reviews)
1.4 mi
•$

Sorry I didn't take a picture before scarfing down the chicken burrito!!!!! So so so delicious!…read more I'm never so surprised walking past to go to a so so coffee shop and popped in and don't regret it at all! Best burrito I have had in a very long time! Try the chicken burrito you will not be disappointed

-Do yourself a favor and just go to Oscar's Tacos!-…read more Due to the convenience, I've been here WAY too many times, so this review is absolutely not based on one bad experience. I've given this place chance after chance, and the biggest problem is consistency. It's always hit or miss. When it's "good," it's honestly just okay. But when it's bad, it's disgusting. I've tried a large portion of the menu because I come here so often, and eventually you get tired of ordering the same tacos, burritos, and tortas. Their carne asada and burritos are probably some of the more consistent things I've ordered. I've noticed that the items that seem to sell more frequently tend to taste okay, probably because they're being turned over more often. But almost every time I try something different, I regret it. Even the tacos are inconsistent. Sometimes the tortillas taste like they were literally warmed up in a microwave instead of heated properly on a comal. There's no slight browning, toasted flavor, or those little doraditas you expect from a good taco tortilla. They're just soft, almost steamed-tasting tortillas. The meat is the same way sometimes it tastes "fresh," and other times it absolutely does not. The caldo de res was another NO. Anyone who makes caldo knows that when you first boil the meat, that foamy, fatty residue rises to the top and you skim it off. Their broth tasted like that wasn't properly removed. It had that chuquío, dirty-meat taste heavy, greasy, foamy, and almost like you're tasting the impurities from boiling the meat rather than a clean, flavorful caldo. That particular taste completely ruins a soup for me. The ceviche was also bad. The lime flavor wasn't fresh, tart, and acidic like ceviche should taste. It was bitter and stale. The best way I can describe it is when you cut a lime in half, leave it sitting exposed for a couple of days, and then taste it. It develops that old, bitter citrus flavor. THAT is what their ceviche tasted like. I've also ordered their fries and received fries completely saturated in oil. They weren't crispy, golden, or even slightly browned. They were limp and soggy and tasted like they had absorbed a bunch of old fryer oil. It was basically like eating potatoes soaked in grease. But TODAY was finally enough for me. I've had their fish soup once before, and it was just okay. Nothing memorable, but edible. I decided to give it another chance today, and I couldn't eat it. The fish smelled BAD. I'm not talking about the normal strong smell of seafood. Fish smelling "fishy" and fish smelling like it's turning bad are two completely different smells. This smelled OFF. The broth itself also had this almost slimy texture that made the whole thing even more nauseating. It completely turned my stomach. Then I got to the cabeza. I've ordered their cabeza before, and normally it has those browned, flavorful pieces that actually taste good. Today, I was literally getting big WHITE chunks of fat. Not nicely browned, flavorful cabeza chunks of white fat. Between that and the fish soup, I was DONE. And this is NOT the first time I've received food here that I couldn't eat. I've actually had to return food on previous occasions. Today I didn't even bother. I was so disgusted that I finally accepted that I need to stop coming here, regardless of how convenient the location is. I genuinely felt sick to my stomach afterward and like I wanted to throw up. I'll also mention that, to my understanding, the same owner has the ice cream place next door. I've tried food there as well and ordered nachos. The chips were stale. So unfortunately, my experiences with food quality haven't been limited to just one item or even one visit. The one thing I WILL give credit for is the cashiers. They are always very sweet and friendly. They know me by now because of how often I've been there, and I've always appreciated how they treat me. My complaint has nothing to do with them or their customer service. I know losing one customer isn't going to make or break a business, but I've spent enough money here and given this place more than enough chances. Food should not be this inconsistent. I shouldn't have to wonder whether I'm going to get a decent meal or tortillas that taste microwaved, meat that doesn't taste fresh, greasy caldo with that dirty-meat flavor, bitter old-lime ceviche, fries saturated in old oil, stale chips, fish that smells like it's gone bad, slimy broth, or chunks of white fat instead of cabeza. At some point, convenience isn't worth it anymore. Too many chances, too many fails. I'm done.

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El Original Tacos Jalisco
El Original Tacos Jalisco - Carne asada gordita.

Carne asada gordita.

El Original Tacos Jalisco

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Diego Pops - Elote

Diego Pops

4.1(2.9k reviews)
2.3 mi
•$$

This restaurant is in a great location in Old Town to walk in or drive from local businesses. The…read morerestaurant has a casual vibe and it's a fun place, it can get noisy, but I caught it at the right time. Anyway, when you're craving good tacos, Diego Pops is the place! They have a selection of burritos, ceviche, flautas and salads, but tacos are a thing here. I decided on a shrimp taco and a green chili chicken taco. Lunch came with a six piece sauce pack, so you can customize the tacos to your liking. I'd been thinking of Mexican food and these tacos were good! I had a long drive back to the hotel, or would have indulged in one of those icy cold and delicious looking drinks, like the Diego Margarita or Fuego Fresa. The servers are friendly, prices are reasonable and this restaurant is popular with tourists and locals. The air conditioning is perfect for getting out of the heat and the food and ambiance make it even better! They also have patio dining for cooler nights. On my next visit, I'll return to Old Town, one of the best areas in Phoenix. It offers great restaurants like Diego Pops--it's on my "must come back and try a margarita" list.

I've been coming to Diego Pops for years, and I'm honestly surprised I've never written a review…read more It's such a fun spot right in the heart of Old Town close to the mall. It has a lively atmosphere that's great for meeting up with friends. Servers are always friendly and food comes out FAST! One of the best things about Diego Pops is their happy hour, which runs every day from 3-6 pm. I also just found out they do $3 tacos all day on Mondays... what a steal! The food is always delicious. My go-to order is the braised green chili chicken taco and the charred steak tacos. They also have frozen margaritas, and I'm already planning my next visit because I HAVEEE to try the blue raspberry flavor. Reliable place to meet up with friends, enjoy good food/drinks without breaking the bank!

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Diego Pops - Sauces

Sauces

Diego Pops - Guava coconut margarita- the best I have ever had!

Guava coconut margarita- the best I have ever had!

Diego Pops - Tropic like it's hot margarita

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Tropic like it's hot margarita

Paco’s Tacos & Sip

Paco’s Tacos & Sip

4.5(296 reviews)
3.8 mi
•$$

I'm a big fan of this taco spot during the cooler weather as sitting outside is ideal. This time I…read moredecided to turn the family own to what I called "my secret spot"... Usually I'm camped outside with a few cocktails and I stagger my order. Just to be clear, my favorite item here is the Carne Asada Sope!!! Service was great as they gave the family recommendations. Teenagers went for the (classic Azteca & burrito Mio) burritos and birria tacos. The consommé to them was on point as they finished it all on the burritos. Greedy kids also split one of my Sope's seeing how I hyped it up... and left crumbs!!! Salsa bar is located in the corner and labeled so you don't go blazin hot unexpectedly with a salsa. For the adults, we decided to go with the Asada Fries for the group to share, the Mulitas with Carne Asada, Steet taco combo with rice & beans, horchata's and of course a Margarita (or 2) It was a bit to hot for the patio our front that evening, and they do have a another one out back. The only downside was that that bathroom was down for the night so we didn't hang out for a round 2.

I have mixed feelings. First of all the location moved I guess and now they're located where bread…read moreand honey house is at. In the mornings it's bread and honey and at 3 it turns to Paco's. We arrived at 2:30 and decided to wait . While we waited the young lady was nice enough to give us crepes on the house. They were amazing. We ordered 2 different types of burritos (Cali and chile relleno) and a carnita taco/ birria taco and asada taco. The food was just ok. The meat had no flavor at all. The birria taco is supposed to be crunchy and it was soggy. It just was pretty mediocre tasting and I really wanted to like it. Personally the best part was the crepe that was served at bread and honey

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Paco’s Tacos & Sip
Paco’s Tacos & Sip
Paco’s Tacos & Sip

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Dilla Libre Dos - Banh Mi Tacos

Dilla Libre Dos

4.4(533 reviews)
1.2 mi
•$$

We wanted to find a local small business to cater a staff meeting for my awesome preschool…read moreteachers. Luckily Dilla Libra was right around the corner! The food was a HIT with everyone! The chips and tortillas are perfection, and the variety of choices make it so everyone found something they liked. The queso had just the perfect amount of a kick and was super yummy. The vegan queso is SO good I could drink it! They even called me to narrow down an exact pickup window so the food could be as fresh as possible. We will absolutely order from them again and hope they stay around for a long time! We'll be back for happy hour!!

I came to order take out for my friends here about two weeks ago. I had everyone's order on my…read morephone and walked in to no one greeting me. I saw only one server, he was waiting about 3-4 tables and seemed to be responsible for the to go orders, as well. He did not welcome me or my friend with me, so we took a seat until he was able to help us. After sitting for about 5 or so minutes, he hastily set two glasses of water down in front of us without making eye contact or saying anything to us. I said hello and asked if we could put a to go order in. He very obviously rolled his eyes at this request, and quickly removed the waters from the table and walked to the ordering POS. He did not say literally any words. Just gestured for us to stand and meet him at the kiosk. We get up and follow him, and I begin by asking for a chicken quesadilla. I did not realize this was something not on the menu, but it doesn't seem like a hard thing to make at a Mexican restaurant ??? He replies rudely, "That isn't even something we have on our menu. Do you even know what you want to order?" I was not understanding why he was acting with disrespect, as neither my friend nor I had treated him with any behavior similar to his. He quickly says "I am going to give you guys 10 minutes to figure your order out and get it together." He leaves. We sit down, and I texted my friend what she wanted instead of a chicken quesadilla. He returns a bit later and we try again. She asked for a bean and rice burrito, so that's what I ask for. He slams his hands on the counter, and huffs and puffs about this order, too. He goes "WE DON'T HAVE THAT EITHER!" At this point, I am really upset with how I have been treated. There was not one point where he was patient, kind, or respectful in any category. This is 100% not how you treat patrons. I ask, "Is us being here too much for you? Is our order too difficult? We can leave, if that is the case." He says it is. We leave. I have worked in food since I was 15 years old. I understand the stress and urgency that comes with a restaurant. At no point have I ever made someone feel badly for ordering. That is what your job requires. If taking an order for a bean and rice burrito is so overwhelming, I would heavily consider a different career path. Disrespectful and incredibly unprofessional. 0/5 stars if possible :(

Photos
Dilla Libre Dos - Interior

Interior

Dilla Libre Dos - Chips and Salsa

Chips and Salsa

Dilla Libre Dos - Dining area

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Dining area

Jack in the Box - burgers - Updated October 2026

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