Here is my two cents on Jack in the box... Thet were arrived in a timely manner by GrubHub.. I ordered a two monster tacos, a churros and an and the ultimate breakfast sandwich.. they all arrived in a timely manner still hot!! The only thing that was disappointed was the ultimate breakfast sandwich. The meat had got slight thinner and it was smaller than I recall as compared to 15 years ago.,... the monster tacos were filled much better as compared to the regular taco tasty but greasy the way they should be!!!.. I suggest you give them a try and they were still reasonably priced considering the times... taco taco .. Churros were sweet with cinnamon....... I get they were delivered by GrubHub in a timely manner.. read more

I didn't know the food here would be this good. The Tiny Tacos were the best ones. They were so crispy and tender, with the creamy avocado ranch sauce is even better. The onion rings were the best ones too. They were crunchy and tender. It also is well seasoned. The clutch sandwich wasn't really that good. it was dry, but still good. I did a mobile order, and I asked the cashier how to do the mobile order, so I did. The cashiers were pretty nice, but not really nice though. I had to wait like 20-25 minutes. The ambiance was just an original kind of Jack in the Box, but the walls were pretty colorful. This is how I rate it, but other people have other opinions than me, so if you guys don't like this place and disagree with me, that's good. read more

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Well, Jack did us dirty again and forgot our cheese on our cheeseburger. I wish I could say we ordered this at a busy hour or during their ultra late time but, alas, we were the only people in the drive thru and it was an empty dining room. It's our go-to Jack so we're willing to take chances and roll the dice on our food order. Let's face it, Jack is the big spherical head of desperation anyway... read more

Jack in the Box - Junior bacon cheeseburger missing the cheese. - Fast Food Near Me - San Jose, California

The managers are extremely rude. Silvia was highly unprofessional and should not be in a managerial position. Food was bad and the cooks were grapping the patties with their hands when they were taking out the warmer. I seen one of the cooks throw a chicken patty back in the fryer cuz we asked for it fresh. I will be reporting this to the health department read more

I ordered for taco and the taco very cold and then hard I don't know what to say I try to help them to have a business but they give me taco. Maybe they cook one hour ago. I ordered chicken strips, five pizzas and four taco very bad. The taco very bad please please take care of the business and this time. read more

milk tea with boba: super sweet and boba is not good sourdough jack: bomb lol thin mint shake: sooooo bomb would order again lol read more

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There was no one there, both in drive thru and inside the store besides the workers myself and my girlfriend. We both had separate orders and it took a whopping 15 minutes for 3 burgers and some fries combined. After the waiting i drove off and find that they gave me the wrong order. read more

This was a drive thru order. Someone forgot to include the 2 tacos i paid for at 3:30am. If you order here be sure to double check your bag.

Their food is good, it's just customer service that isn't. Had 2 mobile orders with a friend today, my friend and I were at the drive thru told the man we had a mobile order and he told the man his name. Instead of reading what the order was and asking if we wanted anything else. The man just told us to get to the 2nd window. It didn't take them too long to finish making the orders, we just didn't enjoy having to wait for them. read more

If I could give zero stars, today at 5:35 am an Asian lady gave me a water cup that had a hole and got myself and my car wet! Not to mention the food was cold! Terrible service look like she hated her job! read more

Two employees sitting inside, eating, talking, and enjoying their coffee but when asked to take an order they said that they are under staff. read more

Jack in the Box - Fast Food Near Me - San Jose, California

Placed a mobile app order to pickup inside so I wouldn't have to wait through the long, slow drive thru. They locked the doors when it's only 7pm. I had to get in the drive thru which wasn't even that long of a line. But it's moving so slow that I had time to contemplate opening up Yelp and writing this review before even getting to the front. What's the point of ordering ahead if I have to wait behind other people that are ordering in real time, while my food gets cold and stale? Posting this review now after waiting 20 minutes in a 5-car line, and I'm still not at the window. read more

Staff provide terrible services. They wear headphones to take drive-in orders and they can't hear well when customers walk in order food.

Dude... what the actual f***. I ordered a sriracha curly fry burger and they didn't add the burger. Like they wrapped bun cheese sauce and curly fries and forgot the patty??? How this even happen? I'm home now but took a bite into the "burger" and no patty present. What a joke honestly. read more

I would like to put 0 star for this employee . This employee was bad served bad behavior . I was just asked her Can you check my order , then she looked at me with angry face One second ! then i waited for more 10 mins she walked out asked my What your order i gave her receive but she did not look and walked away with mad face . She rejected my receive she did not look she told me when i asked you you should be tell me your order while i gave her received she did not mention it . i asked where your manager then she said she is . I cant believed this employee is a manager because she had a bad served , doesn't nice to be service for custommers read more

Jack in the Box - Worst employee ever seen at Jack in the box - Fast Food Near Me - San Jose, California

I tried large spicy chicken combo this morning, the food was so delicious and fresh. Service also very good. They jst took regular time to deliver my food. The place is quite nice and clean. Even the staff is very helpful read more

Very very terrible customer service at this place. I usually ordered burgers at Jack in the Box at Monterey Hwy, the services are very good and speak very clear english. Tonight 02/21/2024 at 7pm, first time I came to this place at Tully Rd, the Mexican guy took my orders, his english was not good and uncleared. Therefore, I tried listening to his questions and still confusing; that's why I tried to ask him many times without attitude. Finally, I got my food. After that, I asked him to open the restroom door for me. He said "person in the restroom." At that time, just few people in the restaurant but I thought maybe just only one room inside and I waited around 30 minutes, the restroom still closed. I asked another service, she told me to come at the restroom door, she opened the door for me. When I came inside, I saw 2 restrooms and no one in there. I was so mad like wtf, why that guy did not want to open the door for me and said someone in the restroom. Never come back again. read more

Absolutely god awful place to go to I ordered food and when I got there they had given it to the people infront of me and when I got to the window they refused to give me a refund or any food I cannot make this up these people deserve some therapy and mental evaluation read more

got tha #13 (sourdough grilled chicken sammich) shi was seasoned & cooked good. tacos hella greasy tho. good service, didnt mess up my order read more

Jack in the Box - Stuffed Jalapenos, Two Tacos & a #13 but i inhaled that ho - Fast Food Near Me - San Jose, California

Worst customer service experience I had when I came here to pick up an order. Never going back there again read more

Out of all Jack in the Box restaurants in the south bay, I prefered this location on Tully Rd., people there are very friendly, specially Mirella Guerrero, I've seen her accomodated the customers when the cash register was downed to keep the services smooth. At one time, I ordered Crispy Fried Chicken but I got Chicken Nuggets , I accepted the Chicken Nuggets anyway, while eating, Mirella Guerrero brought out the 4 pieces Crispy Fried Chicken, but I didn't accept its because I already full. I always stop by this location for lunch. read more

10/2/19 Well this is a new one.... have you ever pressed down on a sauce dispenser (taco sauce in this case) with your paper dish underneath..... And proceed to drench your hand red????? Frickin spout was correctly pointed down but sprayed horizontally to the left! Dude, I can't wait to come back, wait for the meanest m f er to stand to my left, and PILE DRIVE that taco sauce handle Hells yes Oh and not only do they got the one obligatory danger floor is wet cone, they got two!!! Left over from hours before of course--ain't nothing wet Neighborhood jack at its finest 1/5 #star #sanjose #fastfood read more

I love love loooove jack in the crack but why is there no apple pay or ebt ever accepted anymore??? Its been this way for weeks or months how hard is it to fix this issue? read more

They took care of the drive thru customers while we waiting 20 plus minutes for our food inside the place!!!! So word to the wise do NOT go in to the lobby because they will take their sweet ass time while the drive thru customers are long GONE!!! read more

Yummy great food , great service. Will be back . Great dessert, lunch, dinner and breakfast. Great and fast service

Dude, shout out to the employees that actually put the sauces in the bag for the "Fan Favs.." meal. Last time I ordered it, I didn't receive any sauces at all. Luckily this time, the sauces, avocado lime and the good good sauce (which I've never tried) where amazing! Of course the buttermilk ranch and the marinara sauces were amazing as well, but experiencing the new sauces with an all ready good meal was the icing AND cherry on top. read more

When: Saturday, September 24th around 12am Why: Dinner for the roommate What: a Monster Taco! Even though I had dinner earlier, I couldn't resist getting a Monster taco. (With a side of ranch and lots of hot sauce please?!) We placed our order via the drive thru. It didn't take too long at all which is all I ask from a fast food establishment. Once we got back to the roommate's, I devoured that monster taco. I think the roomie ordered an ultimate bacon cheeseburger and one other sandwich? Convenient cuz it's on the way back to the roommate's in SJ when driving from SF. Plus, I can never resist those delicious deep fried tacos! Get in my mouf! read more

Their customer service it's the worst ever. The employees are very disrespectful and Rude. I was on the drive thru and my order was wrong. When I told the employee they yelled at me and told me to pay attention when they repeat my order. They very rude and they did no wanted to tell me their names. They said they said Jose and Rene. I am no sure if it's their real name because they don't even wear name tags. They close the window when I asked for their names. This was on Tully rd near to chucky cheese in San Jose. They don't even deserve a big 0, they deserve extra 0. read more

Jack in the Box - Fast Food Near Me - San Jose, California

We went an ordered 20 tacos and the cashier somehow heard 13 tiny tacos?! We ended up paying for both a lost of money.

When I visited this restaurant on 9/20/22 I received very rude and horrible service. A worker that worked the drive thru was very rude to me and disrespectful. I had politely told her that she forgot one drink she gave me 4 drinks when I ordered 5 when I let her know that I was missing one she rolled her eyes and told me to wait while slamming the drive thru window. After I had asked her to speak to her manager she again proceeded to slam the window and called me a bitch. When she went to get her manager. I was highly upset and let her manager know how rude her employee was and how disrespectful it is to treat people this way . Especially the fact I had 3 of my daughters in the car with me. This is not how you treat people. Especially since I am there spending money at this location. This needs to be dealt with on a higher level. This is not except able and not only is rude but gives this location a bad name. I will not be going to this location ever again . It's a shame considering I live 5 minutes from there however I would rather drive 5 miles to the next location and be treated with more respect than to take that kind of abuse from an employee that works there. These kind of people should not be dealing with public . Thank you read more

I like the curly fries & ultimate cheese burger. I never finish the soda I only take a couple of sips & I'm done with it. Food is also good after a few drinks ;-) It's a fast food chain what else is there to say but open 24hrs! =D read more

This was the Jack in the Box i grew up with. Every so often when I was younger my dad would treat me to breakfast here. When they tore this place down (years ago) I went into shock as I had no idea why at the time it closed down. Months later once they started rebuilding, came to find out they were replacing it with another Jack in the Box (thank goodness) and built completely brand new from the ground up. Since then business had been booming once more. New modernized fast food joint that serves good food. I prefer Jack over McD's, BK.. any of them.. anytime. I love Jack's policy on being able to order items from their breakfast menu all-day. Good stuff I tell ya. read more

For a location that was renovated not too long ago, it's disappointing to see that this place is not well maintained. After ordering our food, I went to the drink station to see that there were spills all over the countertop that were not wiped up. There were stray napkins that people had left and not bothered to put into the trash receptacle. When I went to fill up on ranch and ketchup, I felt my feet slipping on the tile floor. When I looked down, I noticed that someone had spilled some ranch dressing and it was smeared all over. If someone didn't know any better they could have easily slipped and face-planted on the floor. It wasn't until I walked over to the cashier to let them know about the spill that they came over to clean it up. When we sat at our table, I noticed that all around the edges, it was sticky! Looking at it closer up, I instantly saw the old food that was stuck between the grooves. It was as if the tables were just carelessly wiped on top without any attention to the edges. Gross. Luckily the bathrooms were fairly clean but if the management doesn't try to enforce a better cleaning policy with the employees here, this place will definitely be going downhill. read more

Waited in line for the drive thru for over 30 mins even though there was only like 10 cars ahead of me. Terrible service :(

Got off at work around 2am and decided to swing by this place. Only 3 cars ahead of me in the drive thru. The wait wasn't long and I got my food right away. Some days the line is ridiculous and you're in the mindset of either stay and wait or go find an alternative fast food joint with shorter lines. Curly fries and two tacos is what I had ordered. Tastes hot and greasy, just what I wanted. Just ALWAYS remember to get your sauces. It's like the glue that brings it all together unless you like it without the extras, that's cool too. read more

Jack in the Box - 2 tacos for $1 ! What a great deal! - Fast Food Near Me - San Jose, California

This Jack in the Box is the close to home. I like ordering inside because the drive thru always mess up my order. Some of the workers can be pretty rude. When I come here late at night, there's a lot of homeless. read more

I am kind of uncomfortable after seeing their employees one with mask under her chin while serving foods and one with mask under his nose while passing foods thru the drive thru window. I think under this pandemic it is not safe for customers to eat foods if the workers don't practice face covering properly. read more

didn't get my order right!! called so many times and never answered! what is ur phone for?! i paid for what then if i wasnt gonna get my whole order smh read more

One night after work I came by and waited in the drive thru as usual took my order and pulled up to the window. I realized I forgot my wallet and the lady told me I can pay next time. She went above and beyond for me read more

Surprisingly really good fast food. I'd rate it up there close behind Wendy's I got the Bacon Burger, and the quality of the beef is actually excellent. The meat is cooked and seasoned really well. Bacon is facon, but whatever. The burger also had lots of sauce: ketchup and mayo and other stuff, so much that it would ooze out when i ate it. Good bun as well. Another thing i like is their sauce selection and their new soda machine. They have the touchscreen soda machine with mello yello, and they have 4 kinds of condiments: ketchup, RANCH, bbq sauce, and TACO SAUCE. Good stuff JIB. Food is cheap and tasty. Was not expecting this good food from a place i consider to serve stoner food. read more