When our dinner plans fell through, we had to make some hard choices to be sure that we had enough fuel in our stomachs for the evening's events. We chose Jack in the Box as our alternative. The person who took our order was very pleasant, but she is the only thing about the visit that I can positively comment on. Our food was OK to poor, the iced tea undrinkable, and we had to wipe down a table to find a place to sit (we were the only dine-in customers there during our entire stay). That said, we knew early on that we would need to adjust our expectations to a lower level, but we did set them low enough. Based on this visit I can't recommend dining there unless you are pressed for options. They certainly have room to improve and may well turn things around. read more

Service/communication F (had a horrible attitude, and almost didn't give us everything we ordered. Then proceeded to try and make us pay for the missing items. Wtf.) Speed F (waited over 40 minutes for "fast food") Food F (was cold, because it was prepared for 20+ minutes before they let us order. they made us sit in the line forever) One of the worst jack in the box experiences I've ever had unfortunately. read more

This place is terrible customer service! Terrible attitude and food took 40 mins from time of order at kiosk to window. This is not fast food I could go to a sit down restaurant and get a full meal for the same price of my drive through meal and with better service. Will not recommend anyone to go unless you 45 mins to spare. The workers in there were also on their phones and leaning against the wall. All while having a massive line read more

This was crazy. Ordered online and waited 35 minutes for my order ONLY person in line. Was told no diet sodas available ok. Asked for hot sauce and ranch for my tacos. Was told no hot sauce or ranch. Got my food was told curly fries were also out. Got my order and they said we are out of cheese. I still paid for it all. I dont complain but help a brother out read more

7960 Watson rd st. louis MO this establishment is absolutely horrible when it comes to customer service they claim to want x amount of dollars to work in fast food but can't even make you order correct. ordered $30 worth of food and the lady complained about asking for ranch dipping sauce and how I should have been charged for it! read more

A so-so Jack experience. The best thing: it was quick, though there was no one ahead of me in the breakfast drive-thru lane. The Croissant Supreme order was correct. The presentation was sloppy with none of the ham, egg patty, and buns matched to each other. read more

Jack in the Box - No pride of workmanship: How my Croissant Supreme was delivered. - Fast Food Near Me - Saint Louis, Missouri

They refused to operate within operation time staff does not care to inform guest as well as waste time. The sign on the machine said that the speaker box wasn't working, so I waited in line for 30 minutes to pull up to the window to order. Then he proceeded to tell me I can't even take your order. Our "system is down" yeah multiple people we're getting orders in front of me. He said I had to place it through a third-party provider. Sign needs to be updated. Buisiness needs to actually care about its customers and not sell out to third-party sellers, but we know what world we live in. read more

Workers claimed they were "too backed up with mobile orders and doordash orders" to complete orders ordered at the drive thru. I've never heard a fast food restaurant make this claim before. This was at 11:00 at night. read more

Drugged out employees ordered number 7 came with burned fries and no bacon I want refund read more

Jack in the Box - Fast Food Near Me - Saint Louis, Missouri

Terrible experience, cashier was rude, employers were yelling and fighting each other, awful service, first and last time in this place! Oh, and we were more than 1 hour waiting the food. read more

Absolutely. Trucking. Horrible. I went here after a swell night of bowling. How wrong was I. They told me there was 50 doordash orders ahead of me. 2 people in line. These people suck. They think this is a job? Well they don t act like it. Absolue wreck of an establishment. They treat their customers how I treat my cats wet food. Dry and nasty. Yeah I let my cat food sit for 5 hours. And that's how they treated me. Like dry cat foot sat out for 5 hours. Never ever ever order from this jack in the box or you will be in for the rudest awakending your soul has ever endured in its existence. Thank you. read more

Food was delicious & service was fast! Nice for a quick night snack, either dine in or drive thru / delivery.

Where to start? Pull up. Place my order. No confirmation telling me to pull forward or my total. Ok, this is a great sign. I get to the window. Asked about my order again. I was told to back up away from the window after I pulled up.. probably some way to trick their timers and avoid accountability.. interesting. The wait wasn't even bad so not sure why they're trying to game the system. We start to eat the food and yikes.. probably the worst fast food breakfast I've ever had. The biscuit was white and flavorless. Not golden or have any texture. It was all room temperature at best. The hash browns were just soaked in oil and had no crispness. I really considered throwing it all out and just getting Mcdonalds. Yikes. Will not return to this location. read more

Typically no one here to open the restaurant usually closed on Saturdays and Sundays until late morning even though they say they open at six there's no one here at the restaurant to serve you read more

The food at the Jack in the Box in Bridgeton and St. Ann is terrible. No tomatoes, very little lettuce, sourdough bread is not toasted and the fajita pita is the pits, just chicken and limp lettuce and a broken pita. The locations have never heard of a tomato. This is not a one time occurence. read more

man this is the worst jack n the box i ever been to , 2 people in the line , moving slow got a worker on her phone outside , inside is closed , they was just moving extremely slow , need to look through the cameras see who been playing around on the clock and fire them like this is crazy read more

I can't believe this place is still open. If you want service from hell and enjoy giving your money away to Corporations that give no shits about a person. Go here I've spent the last month trying get a refund back. And no one is around Endless emails. Phone number attached to a modem Amendment - the bot that you see below that apologizes for the shitty service is not real. - it sends you a link that goes no where. I've used that link 4 times in the last month to get nothing. Don't be fooled to think Jack in box is trying to make amends. They are not. That bot replied to my message within seconds of me posting it. read more

Even through they had about 30 minutes to complete our order, multiple items were still missing. We then had to RETURN to the line that was backed up (from the 30 minute wait) to request they make something that should've been complete 30 minutes ago. No business is perfect, but my goodness I've never experienced a worse customer service experience. On top of that, the food that they initially forgot was given to us cold. DO NOT WASTE YOUR TIME & MONEY HERE! read more

I stopped by the other morning to get breakfast around 6:15 or so and was told that they were not open yet. I asked what time do you open? The lady said whenever everybody gets here!! I think it's time to hire people that want to work and get there on time. read more

I ordered 2 jr bacon cheeseburgers with only lettuce and mayo...I received 1 sandwich with a patty the size of a quarter no bacon and tomato the other sandwich no meat all ...how the hell do you forget to add the BURGER OR BACO???? A mistake is made once when you do it a second time it's deliberate read more

so went into the restaurant and asked for a diet soda and we paid for it and went over to the soda to get ourself a diet soda and they were out so went to counter and told them you were out and was refused a refund which is sad why didn't the worker just tell me at first they were out and we could have just went to other place no problem but they didn't tell us and we end up paying for nothing read more

Worst jack in the box ever. The line never moves. 3 people in the drive through for over 20min the line never moved. I highly recommend going anywhere else even if it's out of the way. read more

Was second in line in the drive thru. When it was my turn, I pulled up and the employee asked for my order. I said chicken nugget meal with sprite. Then she told me that they actually are in the middle of shift change and can't take any orders or make food for 15 minutes. Left hungry with no food. read more

Came to this Jack-in-the-Box around 1130 on a Wednesday. They were cones in the drive-through, and no one appeared to be there. If you're going to be closed, put that information on your webpage so that people know that. It's not that difficult. This is now the second Jack-in-the-Box I've been to that's supposed to be 24 seven but that is closed read more

Worst Jack in the Box I've ever been to. They are always out of food and close early. The workers are extremely rude. I would not recommend going here. read more

this location of Jack in the Box has been one of the busiest ones in the city, and has been that way for at least 20 years. I have had great service at this store for an incredibly long time and continue to patronize it. My favorite sandwich is the sourdough breakfast sandwich which is ham, egg, American and Swiss cheese, and let me tell you, the taste when these items are placed together is delicious! With all the good things to say about this location I do have to mention that late night seems to be when issues arise, I think it's due in part to management not being as strong as it is during the day shifts. With all those exceptions aside this still is the best location in the city... read more

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Worst visit ever! I clearly stated my order and noticed the amount charged was much higher. When I got to the window I asked why and said says "it's a number five" I said "I clearly ordered a number twenty five" the chick rolled her eyes!! I asked for the manager and her attitude was the same like they are doing me a favor Contacting the DM now! Can't even verify the order is correct as there drive thru screen is smashed read more

This location is terrible. All of the workers are rude.. I stopped going here because every time I went it was an excuse. Our card machine is down, we can't make any desserts, we're only serving burgers at this time, etc. I looked to see if they were open since I live right down the street and they close at 6 pm. They used to be open 24 hours. I suppose I understand because I wouldn't want to work at jack n the box either, but they should just bulldoze the whole thing. They're useless. read more

First Jack In the Box Experience Jack In the Box is REALLY good! Too bad all we seem to get in MD are the commercials. I had the Sourdough Cheese-Steak burger with onion rings...it was delicious! I'm surprised there aren't more of these around the country or at least in the DC area. Well if there are any around you or where you're visiting and you've never had it before, I would recommend giving it a try! read more

Jack in the Box - Fast Food Near Me - Saint Louis, Missouri

horrible! traveling from Michigan to Texas stopped here and at First they said they were doing shift change it would be 10 mins then the employees we're outside the building hanging out in front. left read more

it's unfortunate I can't rate this 0 stars. don't come here, they never have any food and the workers are hostile.

Tried to go through the drive-thru and an employee caught an attitude and literally tried to argue with me before I could even order. Had to leave because I didn't trust that my food wouldn't be tampered with and I didn't feel safe. I don't know if he was having a bad night or if he's just rude at baseline. Very disappointing. read more

Great drivethru experience last night thank you dude awesome best experience I've had coming to this place food was great loaded fries and a egg rolls very hot and fresh thank you read more

Was rushed to give our order. Never asked if our order was complete but just kept giving us the total after each item. Seems annoyed when we wanted to add more. When pulling up the the window she stuck her hand out the window to stop us from moving forward. Waited several minutes and then when we were waved to move forward SHE WASNT WEARING A MASK. It was around her chin. We had our masks on bc it's the right thing to do. We are a year into this pandemic and it's not going to get better unless everybody does their part! After giving her the card she gave us our food (rushed again) never got to ask about condiments. No napkins in bag. Honestly surprised the order was correct. read more

It was a late night with a storm brewing. I was desperate, hungry, and tired. I had to make the decision, "go to bed hungry now or find food?" Just as I was about to go home I saw the great light shining from the Jack In the Box sign. I haven't gone to a Jack In the Box since elementary school. I fancy myself more of a Mc-Ds fella. I didn't know what to get so I just got a cheese burger with curly fries. They messed up the order and gave me regular fries which are repulsive compared to McDonald's fries. But yes, I finished them for the sake of sustenance and my low standards after 10:30PM. The burger was alright but not as good as some of it's competitors. Clearly I'm a Jack In the Box Newbie. I hear their tacos are a thing? What am I supposed to get next time I go? Someone teach me why Jack In the Box has a cult following! Besides their curly fries, of course. read more

We needed breakfast before going to the Missouri Botanical Garden. This place was in the surrounding area. I had the Denver Breakfast Bowl which came with scrambled egg, hash brown, ham, and cheese. The meal was really heavy due to the cheese, but I liked the hash brown at the bottom of the bowl. I just checked the nutritional value and I consumed 720 calories for breakfast! @_@ Oh goodness. The bathroom has to be unlocked from the cash register. read more

By far the worst experience I've ever had at any fast food establishment. Stopped by here on the way home after a night out with some friends and was very disappointed in the service. Firstly, as we pulled up to the drive through the encounter began with two different staff members trying to yell over each other to us during the greeting. Then throughout the entire ordering process we were interrupted multiple times, berated for not knowing what items on the menu they didn't have available at that specific location (my personal favorite being when we were told by the male staff member that they didn't have an item on the late night menu and being told we should've been listening when he mentioned that earlier, when all 5 parties in the car could attest that he never mentioned that, then having him catch an attitude and begin arguing with us over the fact), and having our order misinterpreted even after multiple corrections. Initially we thought this experience to be unique to us and gave the employees the benefit of the doubt and assumed perhaps we unintentionally said something offensive in the beginning of the visit. But to round out the entire experience, as we pull up to the window to pay for our food and hopefully leave, we see the person in the car in front of us begin arguing with the employees through the window; the argument got so bad that the patron actually got out of his car and began shouting at the employees, to which his complaints were returned with very obscene language and threats. All that to say, avoid this Jack in the Box unless you enjoy being unnecessarily berated by staff. Drive about 5 minute south to the Taco Bell on grand or 5 minutes east to the McDonalds on Jefferson and you'll get the same quality food with less attitude. read more

worst experience at a fast food establishment ever! I have never been treated so rude by a cashier in my life. Attitude was being tossed around from the from first bit of contact, my order was wrong and on top of that I was never given a receipt so I could not leave feedback on their corporate website. i did not get what I ordered, i never had a chance to ask for condiments and was treated like a burden. I have never been treated so poorly in my life. The lack of receipt was deliberate and intentional. I will not be back for a very long time. read more

I have made countless visits to this drive thru, frequently late night after work. Compared to most other late night fast food in the area, this Jack in the Box is on top. Location stays pretty busy, but food comes out hot and fast. read more

Worst Jack in the Box in a 20 mile radius. They are incapable of getting an order correct. The food is always rotten/stale/hard. The employees are extremely rude. I keep going back hoping things have improved, but they only seem to be getting worse. Serves me right for not going to Taco Bell. read more