The absolute worst customer service I will never return to this establishment They messed up on my order and when I told the guy he rang it up wrong he got an attitude with me the food was cold and tasted like crap well done you just lost a customer read more

Jack in the Box - Burgers Near Me - Redding, California

I love the drive thru staff at this location. They are always very friendly. Of course I love the food too ots always cooked to order....CURLY FRIES!!!!! read more

The place was great for a while but lately the meat started to stink and made me sick like I ate something bad. Now I don't go anymore. These companies should understand if they sell junk their business and reputation will be junk also. Too made because the team was great for a while until the owner thrashed it. read more

We were waiting in the drive-through for 20 minutes and the girl never said sorry she just acted like she was so great? With no problems ? But we thought maybe she was short handed ? Looked like she was alone ? all you have to do is say I'm sorry for the wait, she acted like there wasn't a wait? Anyways this Jack-in-the-Box is always bad. Always bad service. read more

I've had no issues here. I refuse to go to the Cypress one due to how incompetent the entire staff is there , and just found this location tonight. Somehow it never came up in my Jack in the Box searches for all of Shasta County until tonight so I'm assuming it's a brand new location. No issues whatsoever with both customer service or food read more

The monster tacos were always the #1 item on their menu.....because it was the best and most ordered thing on their menu. The angry (spicy) version of these tacos is better than the old version. Try them and you will love them all over again. read more

Food and service were absolutely great! i recommend going to this jack in the box instead of the one on Cypress. Staff was really nice, positive attitude! Food was fresh, that never happens on cypress! read more

Good food, but I went through drive thru tonight and they forgot to put in my egg roll. That is $3.20 I paid formatting. I tried calling, but can't get through to anyone. How do I get my eggroll or reimbursement? Thank you. read more

Only two stars because the food was as expected and the staff were friendly. I NEVER rate fast food chains. I had to go inside to order to go because of the long drive thru line. I have never in my life seen such a FILTHY restaurant, even out of the u.s.! The floors, the doors, the counter where you pay.......YUCK! The girl taking the money was then walking to back a bit and handling food!........Zero sanitation or hand washing going on I can imagine.......this was at 11:30am.....there is no way this place was cleaned the night before (when most places have time to clean). Dirty, dirty, dirty! You have been warned! read more

Drive thru svc is horrid. If you don't have 20+ minutes available to sit and wait for simple 1 burger and fried order, go somewhere else. You'll probably spend less time driving elsewhere, waiting, and returning to this side of town; than you would spend waiting here. Oh they are quick to come take your money when you pull up to the window. But once they have that? Fast Food drive thru turn around, unless it's some kind of special order, no more than 3 minutes per car. If you are 3rd in line, you should be out, inside of 9 minutes of placing your order. Instead, I was 3rd in line, and 15 minutes later I drove past the window, when the car in front of me (the 2nd car) finally got their order. I was about to be late for an appointment, so I could not give them my money, and then be tied down for 5-7 more minutes. read more

Shouldn't even get 1. Went through drive thru. We ordered 2 meals and a side salad. 1 meal was wrong so had to go back in. Then go to eat my salad which is also now wrong but apon closer inspection before opening the lid I see a FLY!! Buzzing around in the bowl. I was so grossed out I asked for a complete refund. Husband had already ate his sandwich of course so she wouldn't refund that which is ludicrous in my mind with something like that the manager should have been so apologetic and wanted to refund all of it but nope. On top of that the bathrooms were disgusting. I wouldn't recommend eating at this jack in the box. There's another one right up 273 towards Anderson. read more

Jack in the Box - Hard to see but fly inside bowl. - Burgers Near Me - Redding, California

I work nearby, so I have been coming to this location, off and on, for about 6 years, when I don't bring my own lunch. The drive through situation could use a lot of improvement with speed. I realize that this particular store, is centrally located near the county offices, hospitals, court house, etc..so they probably have a lot of people having lunch at noon, and converging on Jack because it's quick and inexpensive. However lately it's been 25 to 30 minute waits in the drive through. Also, there seems to be an abundance of bums hanging out in the parking lot panhandling, and knocking on car windows. Meat quality has gone down hill, as the last two times I've eaten there, the burger tasted off and gamey. Not sure if I'll be back read more

Went for breakfast, 20 min wait. Then when it was my turn , the drive thru worker, ask what did I order? I was like they didn't have my food ready. One person working and moving like a snail. Don't like to blame staff it's management and ownership that hurt service, and business. read more

This is absolutely unacceptable Waited 35 minutes to finally make it through the drive-through with all the three cars ahead of me without a doubt this place is one of the most lethargic fast food restaurants I have ever been to recommend complete avoid read more

Jack in The. Box here has slowly been going down hill. A few weeks ago they couldn't understand a plain Egg Biscuit nothing else on it. So she put cheese on it. That was ok with me everyone needs a chance to learn. I just nicely ask for him to fix it. This early afternoon I was in a hurry with my grandson who was hungry. He likes biscuits and egg. So with not looking we took our orange juice and biscuit and egg opened it up and the biscuit was burned one little piece not so the baby was happy. These are just a few incidents. There has been more. Good Grief!! read more

Driving a semi truck as an essential worker walked over to Jack in the box to get some breakfast and they wouldn't serve us because we couldn't go through the drive-thru. They could have just easily walked out and taken our order but instead they let us walk away. Jack in the box not just this one doesn't seem to want to help people out during the Covid 19. This is not my first problem with Jack in the box but it will certainly be my last. Thankfully the guys at AMPM next door were amazing. what a disgrace Jack in the box. I see why you only have two and a half stars. When I worked in fast food I would have never let a customer walk away. I would have figured out a way to help them out. read more

Terrible service at the crack of dawn... Slow and incapable. Cash only, made the food wrong, and took about 15 min

Contrary to others yelping this jack in the box location, i find the customer service here fast, friendly and efficient. Particularly today i was served by manager Alexa and her positive attitude, very friendly and helpful and professional service( greeted me, got my order correct, was pleasant but still performing and excelling at her job) is the epitomy of superb customer service. I give her a 13 out of 10. And to all those not happy, please try to remember people who work in retail have to serve the public which is not always easy, try to be considerate and remember sometimes people have rough days customers n employees alike, but Alexa in my opinion was a golden star and i hope corporate sees she is the future of excellent customer service. k read more

Great staff fast fresh food..! With a smile if you've been thinking tacos come taste and see jacks good ..! read more

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Worst EVER! I wish they had a minus star, because that is what they deserve! 20 minutes for 2 tacos and they were sitting behind the cashier the entire time. Waited 20 minutes for 25 minute old tacos! had to get their attention and ask for my tacos so I could make it back to work on my lunch hour. Called the manager, there wasn't one on duty I was told. Never again will I go to this place. It will be worth the drive to hit up Burger King on Eureka Way! read more

Good stuff on the 24 hour location big fan when the cravings hit I know where to head tacos are my fav but always add suricha sause instead of taco better flavor always love the boxes read more

This is the closest place to have lunch. I dread having to come here when I forget my lunch. The service is so slow and the staff doesn't seem to care. I often have my food cold or wrong. They prepare food in whichever order they want. I waited in line 5 minutes today before anyone even came to the front to take orders. There are 2 managers on shift and one of them took orders after the line was already to the door. They seem to prioritize the drive through. I understand that working fast food is hard but this is ridiculous. read more

Not the ideal place for a late night stop. Waited twenty minutes for two meals and I was the only customer.

It seems like everyone working at this specific location is completely brain dead. There are zero meals for vegetarians, not that surprising, so I ordered the cheese, egg and sausage burrito with the sausage on the side for my dog. The young man working there asked three times about the meat situation, and I told him specifically to put the sausage aside for my DOG. I'm so pissed they got the meal wrong when I gave them clear instructions! I should have followed my gut and gone to Taco Bell. Jack in the Butt-Crack is absolute shit food and is run by permafried morons. I am NEVER eating at Jack ever again, regardless of the location. read more

The address of the Jack in the Box is 4085 Railroad Ave. We arrived at 11.35 pm when we got in line. We were the FIFTH car in line. At 11.55 they started closing lights and signs including the menu board. At 12.02am we were the next to order with one other car behind us who had just arrived and were told that they were closed. We explained that we had been there (after a long hot day working in the sun) for almost half an hour at that point. She said "sorry, closed." And walked off while we were still talking to her. This is unacceptable. read more

The person working the drive through was the nicest, friendliest, speediest, worker I have encountered at a fast food restaurant. I wish more people in general were as kind as this person! And on top of all that, the fries I ordered were freshly made and delicious. Great experience! read more

I was suprised at how low the ratings were at this jack in the box. I did go very late at night as I was the only customer but the food was quick, prepared nicely, and fresh. Would definitely come back read more

Geeze this place is slow, 22 minutes in a drive through line and I'm only 3 cars back!!!

Update 1/21/2015: After some bad service end of 2014 I tried this place some this week. OK. Employees better. I think one young man got fired for incompetence. The rest, many long termers, alright. Nice this week and very competent. Very polite now. CSR read more

First if all. This is fast food. Shouldn't take 10 minutes after I get to the window. Second if someone asks for no ranch, DON'T FUCKING PUT RANCH ON IT. It's not fucking rocket science. Hire some worthwhile employees maybe? read more

First off, the girl who took the order. Forgot one of my item. Then i had to go back, 20 mins later for 3 fried eggs. Then manager and crew laugh my mental disable kids and i. Majority rude and disgusting. Furthermore all girls werent wearing hair sick read more

Drive through service is always great and sometimes they are so funny they put a smile on my face. Food is always hot which means you may wait a little big more, but it is worth it for fresh curly fries!! read more

I stopped in here this morning for breakfast. The facility is clean, the staff is cheerful, and the service is quick. They also have free WiFi. The grilled breakfast sandwich is outstanding. I'm tempted to have another one. read more

The tables aren't clean, the floor is dirty, grill is a disaster! Food on the floor, counters, stations. None of them have changed their gloves! Food was dry and over cooked. Only thing clean was the inside of the brownie I bought. read more

This review is from October 2018. The food was great but we noticed the manager was very stressed and kind of berating employees in front of us. Different ways to go about teaching people than yelling at them in front of customers. read more

This is the only place open at 2:00 in the morning other than Dennie's so I stopped after a short night shift to get a bite to eat, I should have went to Dennie's this stuff is crap. read more

The review wouldn't let me give them 0 stars. Worst service I've ever had, and got the drink wrong and missed an order of fries!, when I only ordered two. I don't even want to call for a fix, I will never go back. A girl named Issac was my server in drive thru, I asked if they were understaffed, they were not, and Isaac should find another line of work and whoever was manager tonight. read more

This Jack in the Box restaurant is by far the best in northern California, from the quality staff, great food and cleanliness of the restaurant. When Chris is working I always know i will get quality food. Very speedy service as well. Love their friendly staff aswell especially the two girls that were working up front Liz and Jennifer. Will definitely keep returning for there delicious burgers. read more

Stood in line for ten minutes just to order. Then it took them 45 minutes to give me my order. Half the food was cold. Homeless lady taking cups out of trash and getting free drinks, then she took little cup of Oreo crumbs off the counter and ate them. Not one person working there stopped her. I will never go back there read more