Paid a visit to this Jack in the Box a second time because the first encounter was splendid. You'd think stopping so soon out of L.A. on SR 14 at Mojave, destination Reno, wouldn't be necessary--but when you've been pounding coffee from the git-go... It wasn't just a pit stop. I had a page of Jack coupons and was ready for breakfast before the merge to quaint/majestic U.S. 395, the route that creates a conclusively calming cakewalk compared to I-5 & I-80's surprise lane closures, devil-may-care truckers, metro rush hours, etc. (think "Welcome to the Jungle"). Further, this turned out to be one of just two stops in an 8-1/2 hour journey. First thing I saw on pulling into a storefront parking space at about 8 a.m. was an employee cleaning the exterior window and door glass surfaces. Then, inside, another staffer was meticulously wiping down all dine-in furnishings. Morning is a great time to make a good impression. On both visits, the counter staff was welcoming and efficient, and the products (BOGO Breakfast Jacks this time) emerged faultlessly from the kitchen. Also, the restroom was in good shape, always a plus, but the location does require that you ask adjacent counter staff to buzz you in. The outdoor surroundings evoke the Bacharach-David standard, "Trains and Boats and Planes," absent the superfluous middle mode of travel--never cottoned to the notion of a watery death. The Mojave Air & Space Port boundary is a short drive to the northeast, and Union Pacific's tracks are right across the highway to the west. My kind of town, Mojave is. "Trains and Boats and Planes"--Dionne Warwick live video (1966), Bellissima! https://www.youtube.com/watch?v=3Dyjr7Gl4nM "Welcome to the Jungle"--Guns N' Roses live video (1988), I-5, I-80 anthem https://www.youtube.com/watch?v=nzr6DMcw5wQ read more

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These people are disconnected from reality. 10 people standing in line and they take 3 orders at a time then leave the front counter. 6 cars went thru the drive thru and got out before I got my order and they came after me. The Kiosk is disconnected and they have no idea how to restart it. Do yourself a favor and eat anywhere else. read more

On June 21, 2025, I went through the drive-thru and was shouted at by the employee for not ordering fast enough "if you wanna order speak up!", even though the car in front of me hadn't moved. When I politely let her know she was being rude, she got aggressive and said: "You better hope ICE doesn't get you." Beside that she stuck her tongue at me and said "your not getting your food" which I didn't mind but none of the employees were helpful ALL of THEM ignored the situation! I asked to speak to the general manager she claimed she was the manager (mind you managers DO NOT wear hats). This was deeply offensive, xenophobic, and completely inappropriate for anyone to say -- especially an employee claiming to be a manager. I've reported this to corporate and civil rights organizations. Avoid this location. read more

Jack in the Box - This was the young lady being extremely rude! - Fast Food Near Me - Mojave, California

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Please hire people that know how to work drive thu ... been in line for 30 min with other cars waiting

Bad service, worse food. The man working morning shift doesn't know the menu. Told me an item I was looking at advertised on the actual menu didn't exist. Messed up my new order anyhow read more

This jack's open 24 hours, so it's a good option if you're traveling. Didn't have to wait long for food and they taste good. Chicken sandwich is crispy and delicious. Women's bathroom is available and clean. You just have to ask the employee to click the open button on their end. Don't think men's bathroom is locked. read more

Jack in the Box - Fast Food Near Me - Mojave, California

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Mediocre service. Did mobile order came up to empty drive through & was directed to park up front, 25mins later young guy comes out with the wrong order. 30 mins later comes back out with my order incomplete. I had to go inside to pick up the rest of my order. the inside was not only messy, no employees on sight besides the lady who was handling things behind register, taking drive through & handling food all with the same gloves. Kitchen is messy, employees are disorganized. After an hour and 20 mins I was able to complete myself (two combo meals ) because it seemed to be so hard to do by people getting paid to do it. Instead of just offer an apology y'all should offer free items for wasting your money, time & patience. read more

When you go to Jack In The Box for tacos and they don't have any tacos. if it's not one thing it's another with this place. Please get it together read more

Lessons learned. If Jack isn't located in San Diego there's a high probability that expectations won't be met. Ordering through the Mojave location's drive-thru was a nightmare. Because Mojave is very windy you wont be able to order clearly because of wind and road noise. But even if you managed to get your order placed and displayed correctly on their screen you're 100% likely to get a messed up order in your bag. We had two cars in our caravan and both cars had messed up orders.. Not really Jack's fault but.... If you've been traveling during the pandemic you're probably used to seeing people urinating in public places, usually behind dumpsters or just anywhere because of fast-food restaurant closing their dining rooms. Unfortunately this location's bathroom was also closed and the only place to pee was behind the restaurant, in public, next to the drive-thru lane.. Very unappetizing sight while waiting in line to pick up our order. BTW - McDonald's across the street isn't any better with service.. read more

Jack in the Box - Mojave- sourdough club - Fast Food Near Me - Mojave, California

Forgot my sauces , gave me the wrong fries and at that they fries I got were cold and definitely the ones just sitting there. It was dead and you guys had me and one other car so that means it shouldn't be hard to make a simple meal . I've worked fast food I understand how tiring it can be but two cars is literally nothing how does an order get messed up that bad ? I would've been okay with the wrong fries but cold and old too? Come on? You wouldn't want your food you paid for to be like this . Suck it up and do your JOB we all have to wake up and do ours so do yours. read more

My husband and I stop here Whenever we travel to LA. Usually it's in the afternoons and the line isn't long. The service provided is quick and friendly. The food is hot and tastes good. We let them know ahead of time we like extra ranch so they can add it to our order. Yesterday we ordered coke and it tasted very weird, so we asked to replace it and they gave us Dr Pepper instead which tasted great. Thanks we will be back :) read more

The bathrooms are clean and the people who work here are SO NICE! Thank you so much for your great customer service.

Absolutely outrageous! I have never seen such price and service. We ordered two chicken nuggets, 2 chicken sandwiches and 1 combo beef burgers with curly fries and coke. We only got curly fries and Coke with 3 bowls of only tomatoes, onions and lettuces. No buns, patty, chicken nuggets and chicken strips at all!! DO NOT GO TO THAT PLACE. The drive thru server was extremely rude. Also, they extra charged $4 for chicken strips inside the chicken sandwich. Who charged like that?? There should be chicken strips and buns when you order a CHICKEN SANDWICH. Not even a question. read more

They supposed to close at 12:00 They Lied to use saying it close at 11:45 so they don't have to serve customers. read more

I live in California City...so when I go to another city I stop by Jack's.. for breakfast..breakfast jack...when going to Staters bros. Stop by for Sourdough jack..... most of the time sandwiches. sloppy put together. It's food ok.... but the help are ALWAYS. The most cheerful and pleasant.... that makes it better than the food!!!! read more

I just bought the "garden salad" I am very upset that I paid $10 for this.. y'all need to do better because what the hell is this on top of that where's my chicken? read more

Jack in the Box - Just bought the "garden salad"... your telling me this is $10??!! What kind of bs is this NEVER AGAIN! Y'all need to do better! - Fast Food Near Me - Mojave, California

Once again the same night time employee tells me they are not accepting cash, 1st time was like 2am and she said not accepting cash, counting the drawer. I said I'll wait and she responded she's calling the highway patrol for me trespassing, like wtf Tonight @ 1024 the same employee tells me the same thing, not accepting cash for drawer exchange, asked her her name and she refused, asked for the manager and she says she is. Can somebody please tell me why it's only this one employee who doesn't accept cash, never heard of this. District manager please handle this. If you don't believe me look @ her non Cash transactions. This is a great way to generate income, wait not accepting cash.... Why be open read more

I live near by and every time I pass by to grab a quick bite to eat I'm always greeted with very friendly staff so the staff is amazing and friendly. Jack in the box is Jack in the box so it's the same very where else when is comes to the food read more

NEVER GOTTEN BAD COLD FOOD. PEOPLE FRIENDLY. Rest room good. Restaurant clean. Opens early. Good breakfast meat lovers, burgers still good. Tacos great. read more

We visited the drive thru here today and had a great experience. The line went fast, the food was good, and the people were really friendly. I didnt catch the girl's name at the window but she was very nice- she had her hair up in a burgundy scrunchie with pearls on it. Thank you for your great service! read more

A few weeks ago,they had a crew that knew what they were doing. Now things have gone back to the old crew. My food was SOAKED in old grease. I had my gallbladder removed in 1988 and can not handle this amount of grease. read more

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Had me waiting at the drive through when I saw people inside. Went to the window a said to come back later. Tired and hungry

I rarely write reviews but I feel so ripped off that I had to. Their picture indicates a Popeye's type of chicken sandwich, but then they gave you a $1 menu type of chicken sandwich. As other reviewers pointed out the restrooms are closed which is the same as Carls Jr and McDonalds in the Mojave area. Clearly, they all got together to agree to do this so they don't have to hire people to clean them. You're in the middle of nowhere with virtually no other options for very long distances so you're forced to deal with this. read more

Jack in the Box - This is what they advertise - Fast Food Near Me - Mojave, California

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Everyone is really nice and friendly love coming here on my lunch breaks the Red Bull insfusions are my favorite

Horrible horrible service this place is just bad I've been here several times over the years always people with attitude at windows and never get order right. Thumbs down :( read more

It was late night arrived to this location around 1130 knowing they don't close until 12 only to see that nobody was here. How lazy do you have to be to not stay at your job until you close. That's just sad. Anyways. If it's past 10 pm don't go here it doesn't matter what time it says they close they never close at the time they have posted. read more

Benn here 2 times this week both times was very disappointed with the service and ordering from this location . Both times food came up wrong , smashed and had attitude from cashier ! Never will I ever go back ! read more

For those of you who are only voting that our reviews "are funny" I'm sure you work there. I don't see nothing funny about a child getting sick after eating from there. read more

Jack in the Box - Caution wet floor. Then clean the dam floor. It's right in front of soda machine!!! - Fast Food Near Me - Mojave, California

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Me and my family repassing through my Mojave on are way home to Bakersfield we went through the drive-through the woman taking our order was very rude. while taking our order she yelled at another customer ,we pulled up to the window and she was still being rude she was not wearing her mask properly it was underneath her chin our food was all and one bag and we had a big order, halfway through our food my boyfriend put his hand in the bag and a cricket was on his hand he called to make a complaint the woman asked for us to come back we told her we couldn't we were already out of town he told her he was going to take a picture and put it up on Yelp and she laughed at him he got mad and hung up this was our worst experience at Jack in the Box read more

Jack in the Box - Cricket inside - Fast Food Near Me - Mojave, California

Super odd to review a Jack In the Box, I know! But after driving MILES & MILES from Death Valley tonight and having other drive thrus closed even though their hours are technically open for drive-thrus...this Jack in the Box was like an Oasis! We tentatively rolled into their drive thru lane nervous about another rejection & too hungry not to try! We were immediately greeted by a kind voice over the speaker apologizing for her delay even though there was none. She stated from the get go that she was only accepting cards, which was perfect for us & greatly appreciated just in case we only had cash (imagine deep hunger, fatigue from barren desert roads, rejection at another drive-thru then ordering only to find out we only had cash or something?! ) She took our order diligently and made sure to repeat things back & give me enough time to review then confirm my preferences before meeting us at the window. She greeted me before handling payment. She was managing the next order while pulling together ours! She never made us feel forgotten and I heard her double check my sister custom order (she wouldn't have eaten her food if it wasn't made her way ) before tucking it away in a paper bag. She made sure to hand us items as they got ready so we were not forgotten or overwhelmed. It's some weird times we're living in and after a LONG exhausting day she was my silver lining. It's definitely the little things for me and her professionalism & attentive authenticity was appreciated. I wish I had gotten your name but I had hunger brain. For the lovely who helped us out 1/29/22 at 10 pm - thank you! Give her a bonus, tell corporate about her good work or give her a paid day off!!! Good people are worth their weight in gold!!! Also the food was good - lol! I really loved the healthy options!!! I got the grilled chicken sourdough jack & side salad :) read more

It's Jack in the box, what can l say, but it's a stop we make going to Las Vegas. Leaving from the North San Fernando Valley Northridge/Chatsworth area. 14,fwy to 58,fwy to 15,fwy safest way to travel with family. Even though it's been improved Route 138 Pearbloosm (highway of death) still more dangerous. Other option is 210fwy to 15fwy depending on where you live and what time you go. The 210fwy could be a traffic nightmare. read more

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While the food is always consistent and enjoyable at Jack in the Box, this visit was made even better by Aliya! From the moment I approached the counter, I was immediately greeted by Aliya. She took my order and confirmed it with me. She accepted payment and thanked me for visiting. The entire time, Aliya was friendly and professional. I filled my drink and without much wait, my order was ready. Aliya asked if there was anything else I needed and offered ketchup or sauces. I enjoyed my meal and as I was leaving, I was once again thanked for coming in and wished a good afternoon! What an amazing personality! Thank you Jack in the Box, and THANK YOU Aliya! read more

Standard fast food fare. What made it a 5 star experience was the staff and employees. They were all quite young but most importantly they were polite and accommodating as we don't eat Jack in the Box very often so we needed some time to go over the menu (which the cashier helped us with; guy with dark hair and glasses). The girls and guys in the back were working together and made sure we had all our items and offered sauces. Onion rings were crispy and delicious. Grilled chicken sandwich could be a bit more grilled.. texture was a bit more like steamed. Restrooms were very clean. Date/time of visit 2022-05-19, ~8:45pm read more

I've been waiting in line for 30 minutes to order in drive thru just to ignore me and not take my order at 11:35 pm on August 27th the night manager should be fired!!! read more

We'll let me just say something about this place. This manager here the one in the back wearing the hat is a horrible person. She's so rude and very unprofessional. We ask to use the restroom while my husband was in-line and she scream at me no it's only for customers. I told her that my husband was in line and she said no!! I said you have to buy first. I felt so bad for her employee because wanted to open the door for me but she scream at him not to. Not until I insisted that my husband was in line to order and that we needed to use the bathroom. I asked her for her manager and for my surprise it was her. I told her she was very unprofessional and she said thank you to me. I mean really! I will never come here again. read more

Jack in the Box - We'll let me just say something about this place. This manager here the one in the back wearing the hat is a horrible person. - Fast Food Near Me - Mojave, California

The WORST customer service I have EVER experienced!! I came through the drive-thru to place my order. The rude lady taking my order cut me off mid order and sent me to the window. I told her at the window that I had other items and she told me I would have to go back around to order more food. I told her then that she didn't let me finish ordering when she cut me off while being rude the whole time I was ordering. She said it wasn't her to took my order, so I proceeded to try to order my last 2 items and she said she is refusing service to me. I pulled out of the drive-thru and I will not be back to this location! This was the last straw! There is a BIG attitude and lack of customer service skills at this location! It has been for a while but I cannot continue supporting businesses that lack the management, training and basic common curtesy! It makes a brand as a whole look bad and honestly I question weather to spend my money at this brand at all. read more

This establishment should be shut down not only because of the rudeness of the employees. they clearly do not take the safety of the customers and public serious when I pulled up to the drive-through I noticed that only one employee bothered to wear masks when I asked to speak with the manager which her name was Michelle she approach the drive-through window and I noticed that she nor wore a mask or gloves really upsetting read more

This place is supposed to be open at 5 am. I show up almost every day at 510 am and they always have the same story.. " We will open in about 10 minutes because our grill is not hot" how about turn it on sooner like you are supposed to.. Have your employees show up early enough to be ready to work at 5 am when your sign says you're suppose to open. Wish I could give you a Zero! read more

Worst jack in the box ever , worst customer service ever Would never stop here again read more

Still giving these folks a 1 star. I was contacted by the manager and asked if they could send me coupons after asking about my review and after I explained what happened and that was a couple months ago. Guess they don't really care enough to have customers return as coupons were never received. read more