My guilty pleasure is Jack in the Box tacos. I get them once in a while at a different location and lately they haven't tasted very good, like maybe the oil they fry them in is not fresh. Today I got two tacos at the Los Gatos location and they tasted great! I forgot how delish they can be. My root beer was very good, too. I'm surprised by all of the poor reviews. The person who took my order today was very polite and accommodating, especially when I changed my drink order after she had rung me up. And as I said above, the food tasted much better than at my usual location. read more

Came here today with my boyfriend. I've been here before and the chicken sandwich was good. Today I used their restroom which was clean but the toilet paper was only like half a ply. I'd rather have to pay 50 cents like they do in Europe and have a real bathroom with real TP. Service was ok but not great. read more

Ordered 4 tacos. medium curly fries and a large Coke. I only got 2 tacos, fries and the coke. They ripped me off of 2 tacos that I paid for.

Terrible charged for every sauce 50 cents give me a break i have never been charged for sauce thats the reason we go to jack . This location is the only one EVER to charge for sauce and food was ice cold trash go anywhere else read more

Scam. I come here often since I have been working in the area on a project for a little over a month. And I'll still come here but watch out for a lady who gives you smaller sizes than you order. I noticed before but it was too late since I ate my food, but it happened again today and she almost refused to give me the right size until I repeated my self 4 times and pulled out my receipt. Even after looking at the receipt she almost refused, until a lady with glasses who normally handles taking orders came to the front, then she even tells her, "he's saying I gave his order wrong" even though she did, I almost wanted to exchange my drink as well but I didn't get the right size but I didn't see it as worth it anymore rather than just watching out. The fact that she was denying means she probably has done it before. So watch out incase they overcharge you read more

Very disappointed at this Jack, they always seem to have issues with their sofa machine and are constantly out of flavors and diet versions of the soda. Today, in addition to not having any diet or flavored sodas, the tacos I ordered were cold and obviously sitting for a while. This has been a constant issue at this Jack and management does not seem to care to address the issue. I also ran into their phone not working so I could not inform them of my bad tacos. Having the food sitting and served code is a major code violations I feel compelled to report this issue to the health department read more

why I like this Jack: - self serve napkins - self serve soda machine Love the tiny tacos! read more

Ripoff. Outside, BOTH menus say onion rings are $3.39. Placed my order and got charger $4.69, 1/3 again as much!!! Asked the order taker and she said "tax", but when I got my receipt it had NOTHING to do with tax. Manager is "not there" so "can't" do anything. (Why isn't someone in charge???) Took a picture, showed the order taker, Yolanda F., and she walked off without a word. At the VERY LEAST she could have given me the manager's card. Phone number does NOT go through, all you get is a busy signal. Someone taped numbers over the menu posted inside to show $4.69. Even if a price increase were warranted, one this size is outrageous, and it must be posted OUTSIDE for people in the drive-thru, AND someone needs to answer the phone! I am going to find out who to report them to for bait and switch. read more

My husband needed a quick bite before heading to a little league baseball game. Within 3 hours of eating the beef tacos, he was violently ill and had all the symptoms associated with food poisoning. It's been over 2 days now and he's still sick. We'll never be coming back. read more

Worst drive thru experience I've ever had. Straight up rude person at the window and kept shutting the window when I would ask a question. I will never go back here. Trash people trash food trash service read more

Went into order a teriyaki bowl And the portions were ridiculous it was barely any rice or chicken. When I complain to the employee Mateo he called me a ( Way ) in Spanish which means Asshole. That's how he referred to me to his coworker. When I called him on it he apologized said he was sorry. This is what we have to settle for with Jack in the box restaurants. These low brow dip shits that are employed here make the restaurant look bad. I'll take my money elsewhere thank you read more

Jack in the Box - My receipt - Fast Food Near Me - Los Gatos, California

Food was ok my fries were cold the burrito was cold the burger was warm the small tacos were warm but there was no people there so I was like why didn't they heat the food more I saw workers on there phones They told us to park in the front we were in the drive thru and they told us to go park even tho there wasn't any people get them fired probably never coming again . read more

I love this Jack in the Box because it's a drive thru and it's close to me. The service is also so friendly and welcoming. I've talked to several people who say they love the service at this Jack in the Box too. The sweet cream coffee with caramel is my favorite along with the jalapeño poppers and lemonade. I can't say much about the ambiance because I haven't been inside since high school but this has been my favorite fast food place since then. read more

Jack in the Box - Caramel Sweet Cream Iced Coffee - Fast Food Near Me - Los Gatos, California

My wife and I stopped in as we like the burgers & chicken. We wanted to order for "dine-in" but when we went to the counter to place our order, the young lady it is required to enter the order using the computer screen. I'm highly technically competent and tried to enter our order. However, the user interface is poor as it seemed to demand that we order sauces and other extras we didn't want. I also didn't like how a combo meal was automatically upgraded to "Large" without asking for that. When I had repeated problems with ordering on the screen, I asked the young lady to take our order and she refused. So we left and ate elsewhere. read more

I am surprised today because I love this Jack in the Box. I ordered a #14 (a spicy chicken sandwich with cheese), the employee over the speaker said it all correct to me. He then handed me my food which now that I'm home I realize it's not what I ordered. I am disappointed because they literally put it in a spicy chicken sandwich box which is hilarious. Also, they didn't fill my friend's fries at all. Maybe it's just an off day but I'm super annoyed. read more

Compared to other Jack in the box locations, it's very mediocre. The drive thru stays open late which is nice.

I now live in Tampa Bay Florida where they have no Jack in the Box. So when I recently visited my home town of San Jose I had to get me some Jack in the Box. I never realized how good it was until I couldn't get it anymore. I don't do fast food to often anymore, but when in town I'm sure to stop by a Jack in the Box and order my favorite meal. Please open stores in Tampa Bay. You'd make a killing out there. read more

I went to this jack in the box on Los Gatos blvd twice in one week. Both times I ordered the breakfast #30 just the platter and asked for sausage and bacon, then when I went to go eat it, there was NO sausage just bacon, second time now..also I never get napkins is there a shorage then I tried calling them and their phone number is disconnected and last my eggs were over cooked, maybe I'll just go to McDonald's down the street read more

Went there and say it led open but not. Need to update schedule and time date of opening

Bad service. I ordered through the drive through and while I was ordering she was laughing, not good as I felt it was towards me. I canceled part of my order at the window. It wasn't made yet, so I was okay with that. She did apologize for something. Maybe the laughter I'm not sure. But it made me uneasy. As soon as I was given my order the lights were immediately shut off. Please next time can you wait till I leave. It was quite odd, and to be honest I wont be returning to this Los Gatos Blvd location. read more

Who cares about fast food ratings right? Well, you do when there are BUGS and FLIES in their food! My Friday night guilty pleasure turned into eating BUGS. I got halfway through a chicken sandwich before I noticed something black-- a fly. I just hope I hadn't already eaten some. I wanted a chicken sandwich and curly FRIES not curled up FLIES. read more

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Want to know how to ruin a business well just watch this one implode. I've come in here over the years but yesterday was probably my last time. Drove into the drive through and waited several long minutes for someone to address the drive through. Finally I hear a voice asking for the order and get told there were no shakes. What? This location has gone way downhill and the employees here profile customers. You can't use the bathroom because they are too lazy to clean them. The restaurant is filthy inside. Hard to believe corporate hasn't shut them down. Too bad it used to be good once. read more

So I came here tonight for a quick lunch/dinner. Being that I was on my "lunch" break... I decided to go thru the drive thru and just take the food back to work and consume it there. I ordered two chicken sandwiches, med curley fries, and a med soda. When I pulled up to the drive thru, the cashier took my card, rang it up, handed me my soda, and then asked if I could pull around to the parking lot and that someone would take my food there. Huh? I thought this was a drive thru? Whats the point if I gotta go back around after? Well whatever...no biggy...so I pull out of Jack in the Box, onto the street, and then back into their parking lot (wierd design). And the associate who rang me up at the drive thru came outside and hand delivered my food to me. Ok...well that was nice of her I guess. Service was definately very friendly, but its a little wierd to have to pull into the parking lot just to pick up my order...lol. read more

I used to live right next to the Jack in my Box right after I graduated and have probably eaten here more than any other place in my life and enough for a few lifetimes. I actively avoid it because of that but sometimes you got to what's convenient and this location is convenient. I did enjoy their new (I think) Ribeye burger though, good stuff. read more

Jack in the box Los Gatos is terrible, they refused to serve us even though there working hours are posted and they served our friends earlier just before. read more

One of the worst thing about the bay area is that it's so expensive, it's hard to get any level of quality in people who work in these places for minimum wage. while i understand the level of staffing difficulty, it does not keep me from being shocked and disgusted. so one day, i am at this place, i order chicken strip deal with fries and drinks. so the girl at the cashier pushes bunch of numbers on her machine. then says "anything else"? i said "and i would like some stuffed jalepenos". she says "how many pieces? 3, or 5?" . i thought this was weird because i the numbers did not match the what's displayed on the menu. so i said, 'i don't understand, it menu says i can get this or that many pieces" and turns out she was asking me how many chicken pieces i wanted. i would have thought that after she asked me 'anything else', she had entered my first order.. but she did not. and she also did not get that i want the combo deal on my first order. so i had to make a 2nd order, and she acted as if i killed her baby. i made my 2nd order 'order of fries and a drink'.. and when the order came out, it was missing fries.. and i barked at her and said where are my fries? she did not order it for me.. so i had to order for 3rd time or just fries! 3 damn times. when the order came out, i got 7 pieces(and paid) of chicken strips, max number of stuff jalepones(i think like 9), LARGE fries, and medium drink. and that was way too damn much food (i was not paying attention to the pricing because it's fast food.. and few bucks i don't pay attention to). and they did not give me any sauces which i had to ask for, and they again acted like i killed their children. and finally got 2 ranch dressing for all my order.. i was just unhappy, but did not want to argue with the staff.. so i just took what ever.. ate about 1/3 of the food and left.. it takes special kind of idiots to be a screw up, but to have so much attitude. wow.. read more

This review is based on the restroom only. I used the restroom and (a) it is filthy dirty, and (b) no paper towel to wipe my hands clean. Very disappointing. read more

Jack in the Box - Fast Food Near Me - Los Gatos, California

Went her for a quick bite and a soda craving. They were friendly, quick, and got the order right. That's all a girl can ask for in a quickly meal. read more

Three days in a row they have choked. Day one: Gave me wild wings dipping sauce instead of syrup with my pancakes Day two: Got syrup this time just no butter Day three: Ordered a sandwich, the cost was $4.89, Gave them a 20. Got exactly $15 back. When I asked about the rest of my change I was told yeah its 15.11. I asked where the 11 cents were and scowled at like I was the one ripping them off MIght want to consider some training at this location read more

My 4 year old son got food poisoning from the nugget meal i purchased for him at this location. He woke up form his sleep and was throwing up several times and had a fever. I do not recommend purchasing food from Jack in the Box for kids under 6 years old. Better off going to McDonalds. I hope this location closes, The town of Los Gatos deserves better. read more

Instead of a clown when you turn the crank at this Jack in the Box-- out pops throw up! This is a review dedicated to our basketball coach. Two nights ago he went here and ordered his usual burger, curly fries and coke... apparently there was a little extra something on the burger-- he was as five shades paler than usual and throwing up during break time. I give Jake props for his work ethic and continuing practice....he looked better today (72 hours later)...but good lord! This is why the only thing I purchase that is food based in Los Gatos is anything from the Great Bear and Doci Spazzio on N. Santa Cruz Avenue....anything else is a toss up (sorry Jake-- no pun intended). If other people have had a good experience here let me know.. I will pass along the information to our bball coach... I don't think he will be eating here anytime soon though. read more

Okay, this the best Jack in the Box in town. I'm use to low quality food here at other locations, but my order game out fresh, hot, crunchy tacos, and delicious. Needed a quick bite to eat and food came out like this!! read more

Jack in the Box - Fast Food Near Me - Los Gatos, California

If I could give no stars I would, as a PostMates employee it's my duty to follow in and all food directions from my customer. The manager was being very disrespectful after he gave me the wrong order and I respectfully told him this isn't correct and he said 'it's the same thing' but it's clearly not the same thing if the customer ordered for something specific and jack in the box is doing something there way and not the costumers way. Never again would I recommend anyone to order from here. If you want to satisfy a customer follow to do so. They're paying their food why rip them off! read more

Lazy people don't answer the phone. Would be nice considering they don't have the hours of operation posted on yelp. So check my photo for the times:). Food is delish and unhealthy as always read more

Jack in the Box - Hours of Operation - Fast Food Near Me - Los Gatos, California

Three stars is fair enough. I was desperate for something other than McDonald's, and Jack in the Box was fine for what it was. I had a ham/cheese thing on what was supposed to be panini-style slices of rye. What I got was barely edible. So greasy. Tasty, but I could feel my arteries clog while I ate the food. The fries were fine. Not great but better than average. read more

I usually only get the bacon cheddar potato wedges here because that's the only thing I've never had a bad experience with and I love them- those are 4 stars. However I needed a quick lunch today to get back to work in time and the only drive thru in LG is jack in the box. I'm not going to have cheesy potatoes for lunch, so I decided to take a risk and get the home style chicken ranch sandwich. I can't finish it. I'm so grossed out. I took about 3 bites and that's it. The chicken was like crunchy rubber! And has this slimy rubbery layer on top. You will see in the pic that I post the thin slimy layer and how much of my sandwich is left that I can't force myself to eat. So that was a waste of money and now I'm stuck at work, hungry. I will never trust their food again except for when I want to get the potatoes for a snack. read more

Jack in the Box - Can't force myself to eat the rest of this rubber chicken - Fast Food Near Me - Los Gatos, California

Excellent place for midnight munchies. Good food. Good prices. Cool employees. Check it out

BUYER BEWARE - Make sure to check receipts at this location. Drive thru for sandwich only. Charged for a meal. No receipt in bag.

I went the other day there were no cars behind me as I was ordering..I asked the lady to give me a quick second and she said "no I don't have time" I asked her if I heard right and she said yes I dont have time to wait for you to decide I have other cars. Mind you there was no one behind me. Terrible customer service. read more

I'm diabetic and asked for a diet soda coke for myself and a regular coke for another. I was given two regulars. I drank some of the regular. This could cause me severe health problems, and now I have a headache from the extreme amounts of sugar that my body can't handle. Completely unsafe read more