I've craved for their tacos for weeks and finally gave in to my craving. This location is connected to a gas station so the parking lot can be steady at times. I went through the drive thru to place my order. It wasn't a long time but about 4 cars ahead of me that already ordered. 2 tacos and I decided to try their eggrolls for the first time (because everyone talks them up) I didn't feel as if I waited long to get to the window but the staff apologized for the wait which was very considerate. My tacos, amazing as always but I was bummed that they were out of ranch. However the staff suggested me to try their avocado ranch. Not the same but it worked. The eggrolls, now they had a great crunch and a lot of filling on the inside. I'm just not an eggroll person. 5 stars because the service and food was good. *tacos not pictured because I ate them before I pulled off the lot, haha. read more

Jack in the Box - Jumbo Egg Roll (1) - Fast Food Near Me - High Ridge, Missouri

I went there for lunch and i had to use the bathroom. That was by far the nastiest bathroom i have ever been in. Smelled so bad like Pee. I can only imagine what the kitchen looks like. Do better. read more

The food is always good no issues there but what has me upset is how every time I come past 10pm there's no shake mix. The service is always hit or miss either trying to push you out the drive thru when it isn't to busy or no cars. They are also just rude with attitude. read more

45 minute wait is too long for fast food. Staff apologized but what are you going to do? We already paid but no attempt made to do anything beyond apologies. Typical jack in the box behavior. No wonder there are so few in St. Louis. read more

Ordered Southwest chicken salad. Menu says that it is grilled chicken, when received the greens look good but the chicken was ice cold. Not sure if it's supposed to be but nonetheless very unpleasant. My friend ordered the blt burger combo, burger barely room temperature and the fries were so greasy and honestly looked like and tasted like they were made yesterday! Gross is an understatement. They have been known to close down frequently because of not being able to hold onto employees and if things continue this downward spiral maybe it's best for customers especially to just give it up. read more

The food is fantastic, the inside is a great environment. And the service is excellent and timely.

This place is the slowest place ever the purposely take forever don't come here !!!!!! Food is always cold!

Place is filthy. Did not make ap untill at take out window. Employee started making shake before making order. Asked the kid to make the shake AFTER the order. kid finally finished the order and then made the shake, pausing to spit in it and mixing it in. read more

The food was pretty descent the customer service was terrible the workers were mean and the interior was disgusting there wasn't a single clean table. read more

Great food and people.The food is always hot and delicious.Also a family friendly environment.

Foods fine however it is dirty. We could not find a clean table in the place and we were the only customers inside. The employees park in the only 3 spots near the restaurant. Customers are forced to park across the lot. read more

we ordered on the app expecting quail service useing THEIR APP and when we arrived, we waited 30 minutes to get our food we came home. Excited to eat our Jack-in-the-Box tacos and we found out four of them have no meat on them im devastated to have this happen to me after a long day of our 12 hour shifts because amazon is barbaric this isnt the first time and i expect more from jack n the box. smh read more

The worst Jack's I've ever been too!!! Stay away! 20 min. wait for 2 lousy tacos. I won't be back, this location should be shut down!

Just got off and got a 7 piece of jalapeño bits and a grande burrito and I went to go bite into the grande burrito and there was a long piece of hair in it. I'm sorry but I will never come back to this place wear hair nets or a hat plus I waited like 10 min to get my food and no one ordered anything behind me I understand it takes awhile but still. i really think I should get my money back for it. read more

I went there for dinner tonight (drive thru).The service was slow and I had to wait quite a while for my sandwich.

They're very slow. I have been waiting 30 minutes for someone to answer at the ordering thing in drive thru and when they did answer. They were very rude. read more

Went through the drive thru twice and no one would answer I saw people inside but no one approchaed the window. At least turn off the drive thru open sign if your not going to serve people. read more

Poor service. Took 20 minutes to get two sandwiches and one was completely wrong. When I called to make sure they refunded the difference in cost they were not quite rude, but close. read more

Today I received fast service, my drive thru order was correct. The fries were hot out of the fryer. Spicy Chicken sandwich was great also. read more

This JnB closes early they say 10 pm but you can't order anything if you get there at 9:30. 3 times after working late went there and was turned away skip the hassle go somewhere else! read more

Worst jack in the box ever. The employees are rude, can't take a order, and do not maintain the restaurant. It's dirty and the soda machine is always out of something. Today it was ice and coke. How do you run out of Coke and ice and a soda machine? When I informed the employee she was very nonchalant about it and said "yeah I know". Will never go back to this location which is a shame because Jack-in-the-Box is usually a lot better than this. read more

Never stop here in the morning. Apparently the workers pretend they're closed from 3 am to 6 am I went through the drive thru and couldn't order no answer from anyone. When I went inside to the gas station side the worker told me they always do this in the morning and always get complaints. I finally was served after making a scene and yelling through the gate, but even after I ordered I had to wait 15 minuets for my food read more

The service here needs to really improve. I'm always cut off when I'm ordering because I guess they are too lazy to make the food I want and then mess up the order on top of it. new management took over not to long ago but it's still is lacking. read more

Went for a later night dinner after a long day at work, order my meal after waiting for 15 min in the drive.threw. Got home and saw that the chicken fajita Pita meal was incomplete, I had no pita or chicken. I spoke with the manager explaining the issue, he said come back up and he replace replace the meal it was a very inconvenience for me driving back up there for a 2nd time. I have had similar problems many time in the past with the same results my suggestion go to the next fast food restaurant. read more

I have gone to this Jack in the Box twice, and twice have I had to pull forward and park while they bring out my food. The first time I got value menu food which ended up being a big disappointment. The jr bacon cheeseburger is decent but tiny, and the value fries look like they could fit in a shot glass. (Compare that to, say, Taco Bell, where their value menu items are full-sized tacos, burritos, etc.) So the 2nd time I just got "real" food, which is tasty enough. The people manning the drive thru are friendly, I will give them that. So in summary, fairly good food, friendly service, but the price is too high and they really need to pay more attention. (The reason for the delay the first time is that the guy taking our order messed it up and had to fix. The 2nd time, nobody noticed they were out of curly fries, and we had to wait for them to make more.) read more

I work near by so this is my breakfast stop, I cannot complain, my food is always great, sometimes they are a little slow, but they are understaffed most of the time, yesterday the grill was out, so I ordered 2 tacos for breakfast , still great. I fell in love with the breakfast pockets, so sad you discontinued, please bring them back! Great morning crew! read more

For Jack in the Box, it's one of the better ones out there. Food is solid. Service is good.

Worst drive thru ever. I spent 38 minutes today in the drive thru line with only 2 cars in front of me! Someone please explain how that's even possible! I would have gladly removed myself from the line, but with cars in front and behind me, that wasn't even a possibility! I was more upset with the unbelievably slow service, than I was with the fact that my order was wrong when I finally got it! They didn't even offer an apology at the window. Worst service I've ever experienced.. anywhere. I hope the manager sees this and adjusts the way they operate during lunch hour. read more

I go to this Jack in the box alot. The food is good I'll admit that. Two big issues Ive had in my few years of going there. When I go inside I frequently see employees preparing food with no gloves on. If they are wearing gloves they have the forefinger and thumb's ripped off to make it easier to grip things. I understand that this is convenient for grabbing wrappers and things, but it is gross, there is a reason the glove is supposed to cover the whole hand. The second issue I have is the drive thru. This Jack in the Box has the slowest drive thru I have ever experienced. There have been times that it takes up to 12 minutes from pulling up to order and getting my food. Even late at night like 10pm where there is no line or foot traffic inside the building, it still takes forever for them to make my food. This would be a good location if not for those two issues. Two positive things to note is that my order is usually 100% correct, so I appreciate that. The staff is also very friendly and helpful if I do have an issue. read more

go anywhere else! I was so disappointed in my order and the service that I will never go here again. I had ordered through the drive through, onion rings, tacos, curly fry's and a spicy chicken sandwich. the manager was berating the girl on the drive through, she was actually crying. when i got my food the fries were cold and I had extra items I didnt order. the chicken was cold and the tacos soft and cold. the onion rings tasted like they came from a tar pit. if the fried food is that bad I wonder how clean the store is. I posted this review after I got off work, the morning after my visit. read more

The employes here really need to get their heads out of their azzez and pay attention. Been here twice and both times got cold fries and missing items. Go to Fenton and avoid High Ridge like the plague. read more

Absolutely horrible service! We never even got to order to get food (nor did the other 5 cars in line!) because the only 2 people working were out front smoking, and told us there would be a 10 minute wait due to staffing (after already being stuck in line for at least 10 minutes because of the people in front of us). And then he came on the speaker 15 minutes later, and said there would be another 10 minute wait due to a system reboot. But when we finally got the person in front of us to move, he was hanging out in front smoking, and yelled "sorry" as we drove by!!! We were stuck a total of 40 minutes because of the cars in front and behind us, and the way the drive through is blocked in, we couldn't get out. We will NEVER be coming back to this place. Oh, and you can't talk to corporate without a receipt number... but we never got one, since we never actually got served. Oh, and this was on Sunday November 27th 2016, when lots of people are wrapping up from black Friday weekend shopping. Good thinking guys... smh. read more