Alright, so I may lose credibility as a Yelp Elite but Jack's Tacos are nostalgic to me. I always loved them and for .75 cents I think they are worth the price! I purchased an online digital deal and for $23.15 (tax included) I received two Jumbo Jacks, two Chicken Sandwiches, 4 French Fries and 10 Tacos. I was after their tacos but this wasn't just for me. I don't know if I ever had a Jumbo Jack before but it was better than a McDonalds Cheeseburger (I don't like Big Mac's). Really liked Jack's brioche bun. My guilty pleasure is always their tacos and onion rings but that's how they get me. Cheap and pricey onion rings. I forgo the onion rings on this visit; their fries meh. I got there 5 minutes before my pickup time and I saw them put my order on the pickup rack. Inside looked clean enough and the was satisfied with my Jack haul. So were my fellow foodies who wish to remain nameless #FastFood #Pickup #OnlineDigitalOrder #NostalgicTacos #NostalgicPrice read more

Jack in the Box - Two Jumbo Jacks, two Chicken Sandwiches, 4 French Fries and 10 Tacos. Digital deal $23.15 - Burgers Near Me - Chula Vista, California

These are always tough to rate. I'm not expecting a 5 star dining experience just good old Jack in the Box food served correctly and fast. I tend to go early mornings and on my last trip the registers were down and I could only order on the App. I ended up going to Einstein bagels instead. I go last week for the first time in a while as my wife saw the advertisement for the scrambled egg bacon sourdough meal for $6. I pull up and they didn't know about it and had to look it up. Not a big deal it's probably a brand new menu item. They did find it and I ordered two meals. Service was quick and friendly but as they gave me my food, I noticed they left out an item. They looked confused at first then said oh yea and handed me the rest of my order. I get home and my wife asked if I got the wrong order, no it was the right one just nothing as advertised. It's hard to blame the franchises for these as marketing reallly goes overboard with the TV commercials and advertisements. The amount of bacon was good but it was frail and tiny and the egg looked 1/5 the size of the advertisements. As for the costs, it's hard to complain about a 6 meal deal. As we were both hungry it hit the spot! I'll be back but just not for this in the future. read more

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This Jack in the Box Oreo Cookie Shake is the perfect summer drink and my new favorite!! The shake is sweet, creamy, with the right amount of Oreo cookies & whipped cream just the way I like my shakes. Got this shake to go. The employee who took my order was nice and friendly. This location is always clean. Give this shake a try! Happy Yelping:) read more

Jack in the Box - Large Oreo Cookie Shake with whipped cream from Jack in the box for $5.97..Sooooo good!! - Burgers Near Me - Chula Vista, California

Came here a couple minutes ago 2:52 am, no one responded at the drive thru. At least let people know you're closed.

I'm giving this Jack In The Box 5 Stars for multiple reasons (not quite sure why it's low). 2 months ago I went to this Jack In The Box and noticed a lot of good things, a staff member was helping a older gentleman take his order on the manual register, since recently Jack In The Box has put all self ordering kiosks. We used the Self Order kiosk and it was very efficient and the screen was clean. Ambiance looked chill and the inside all of the tables were very cleaned. Another positive note was another Jack In The Box worker was calling out the order numbers in English and Spanish, so this was very good with Customer service. Including since ANOTHER, employee was cleaning the tables with cleaner with all the tables. Bathroom was also really clean aswell. The food was really hot which was perfect since we stopped after shopping the mall for sports gear. Sauces they gave us a lot which is also perfect. Overall if you are driving and are tired and at this point want food or Just love Jack In The Box go to this location because it will make your day better or just make you want to come back! read more

It's 6:10am and they still haven't open their doors, very disappointed that they can't honor their schedule 6am-10pm And the employees still tell you to wait 10minnutes read more

Jack in the Box - Burgers Near Me - Chula Vista, California

I came out of CBX (airports) at 1 AM, and I was worried every food place was closed. Thank goodness this place was open! Got our food around 1:40 AM! The woman at the counter was also really nice. The only downside is that they aren't taking card right now, only cash. Service was fast and food was hot! read more

Went thru drive thru asked for 4 piece mozzarella stick. When I bit into it it was still hard. Went back employee said I literally made them fresh do you still want to return them. I said yes I handed it back to her. Idk what she did but I got them back over cooked with ni cheese left inside!!! read more

Jack in the Box - 4pc Classic Mozzarella Sticks no cheese inside - Burgers Near Me - Chula Vista, California

I have come to this one many times over the years. There were just a few cars so went through the drive thru. I ordered 2 tacos, 1 hash browns, and a small coke. When I got finished she had it correct on the screen and said $9.09. For to the window and said $9.09 i handed her my card did not ask if I wanted a receipt just handed me my card back. She asked if I wanted and sauce I said yes taco sauce please. Then came my order my fault I didn't check. When I got to my destination and my friend just wanted the hash to find it wasn't in the bag. Instead I received 4 tacos no extra sauce and many miles away ..Needless to say we were very disappointed. To not mention one of the tacos had no sauce on it.​ read more

Terrible service. Employees are more concerned about filming a fight in the parking lot. Payed for my food and waited 25 minutes in the drive thru for my food all the employees were outside filming. After 1 of the girls came back in to give me my food my order was wrong and the food was cold. This happened Jan 24 2025. Around midnight. read more

Worst service, blonde girl with red nail polish told me to fuck off! its 1:31 am Chula Vista branch's at this location. She didn't get the order right and closed the doors on me in the drive through. Instead of apologizing she doubled down of her wrong doing. Needs to be trained again, been going here and she's the sort drive through. Saturday April 12, 2025 1:20 am. Take note guys. Retrained, no pay and check the recordings with audio. read more

Lazy employees aren't opening almost an hour passed dining opening time. They see people outside and don't acknowledge any of us. read more

Jack in the Box - Burgers Near Me - Chula Vista, California

I love jr bacon cheese burger and a pineapple milkshake. Always make my order fresh and correctly.

First time at this location. Service was not bad. Manager nice and the place was clean. Food horrible! the person making the food... burgers and chicken sandwiches is doing a terrible job they need to train or fire them. All of our food was over cooked, saturated in ketchup and mayo the bread super soggy. Looked so nasty. We come to Jack in the box often and this is the worst food I've ever received. read more

Really slow for "fast food"..Not sure if they're trying the "make it when you order it" or what. Also, yall need to go back to preschool and learn how to line up shapes. A 3 year old could do better. read more

Yesterday I went with a friend and we were amazed by the amazing services and excellent quality of the food. We were greeted by amazing Giselle, shoutout to everyone that took effort into creating a welcoming atmosphere read more

Never open when the hours of operation posted say. Dining area is 6am, still locked at 6:30am. Clearly see employees sitting around on their phones read more

I received an undercooked hash brown when visiting the drive thru a few minutes ago. The customer was nice.

I feel bad for who ever is the franchisee at this location. I suggest the franchisee immediately fire the whole staff that works the night shift. I have lived right next to this Jack in the box for 25 years and for about a year now, they only accept cash after 1am for some reason. Every time I ask why, they say it's because "their system shut down". Feels like the employees are just trying to pocket more money, even after they had their minimum wage increase to $20 an hour. What a joke. read more

Not sure why I keep going back to this location... they ALWAYS get my order wrong They need to double check and/or proof read the order guys! read more

I just drove thru Jack's to get my free Jumbo Jack. It was delicious Jack! of course a small bag of fries would have made the meal perfect. The l super large drink is over kill and probably not good for us. That being said, go get yours!! $3.03. Ohh, in case you didn't know, ever time the Padres hit a home run you can get a free Jumbo Jack with purchase of a large drink. read more

This jack is horrible. They messed up in my order and they told me they would replace the meals for the mistake. When I went in they messed it up again and split my order into 2 parts about 20 minutes apart from each other. The way that the business is run is absolutely terrible. I would not recommend this jack in the box at all read more

Yes, yes I know what you are thinking, that perhaps I am tooting my own horn, but really, I had a pretty good Sourdough Grilled Chicken Bacon sandwich and fantastic onion rings from this "Jack in the Box." The sour dough bread came warm, toasted well blanketed with a light smearing of butter, and the chicken had a nice grill on the outside. (http://www.yelp.com/biz_photos/jack-in-the-box-chula-vista-3?select=UqoXC-AwGlpPeAgZAl1ycg#6AhY2mhZPw1veOFYd5Iy4A) The chicken was moist and tasted good, but what shined for me, was the layer of crispy bacon nestled between the chicken and lettuce and tomatoes. (http://www.yelp.com/biz_photos/jack-in-the-box-chula-vista-3?select=UqoXC-AwGlpPeAgZAl1ycg#97N27Ceext4fBr5OMwsxCw) I have to admit that I am a big fan already of Jack in the Box onion rings, and these did not deter my opinion of them in any way. They came really hot with a golden crunchy crust with moist white flavorful onions. Just the way I like them. (http://www.yelp.com/biz_photos/jack-in-the-box-chula-vista-3?select=UqoXC-AwGlpPeAgZAl1ycg#pCuq1NFHONUBRBKieROk7Q) I really enjoy these every time I get them. Well done Jack! Some people call this place Crack in the Box, and their may be some truth to that, because I certainly got my fast food fix here. OnIoN rInGs People! read more

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I really like this Jack in the Box better then any other one. And I usually just give Jack in the Boxes 3 stars or lower but this one gets 4 stars thanks to ASHLY! She was awesome! Great customer service, friendly & did her best to go as fast as she can. They were really busy & she still kept smiling & moving & tho we did wait a little she totally understood & without even asking or hesitating she offered us & others who were waiting a shake (it was a hot day so that was nice of her) or a discount. And our food was fresh! Fast Food places need more workers like her. She was very polite, fast & accurate! The store was pretty clean & tho it seemed very busy the rest of the staff seem to be moving fast & doing a good job. This is my 'Go to Jack in the Box' when I need my breakfast Jack & taco fix! I pass 2 Jack in the Boxes to get to this one. And this Jack in the Box has actually never missed up my order! And that's hard to say for a Jack in the Box, hence this is why this one is my fav Jack. Jack would be proud of Ashly & this location. read more

Jack in the Box - What happens when you get the munchies at 1am in the morning, 16 tacos 7 Breakfast Jacks & 6 Chicken Sandwiches. - Burgers Near Me - Chula Vista, California

They never have milkshakes after 7pm , workers always seem angry or annoyed hope they fix that

Customer service was superb food was excellent perfectly sliced veggies on my jumbo jack which was made was served hot and not sloppy Great job read more

I have always enjoyed the Super Monster tacos. So I tried them at another Jack in the Box and was not anything like the ones I use to enjoy. Theirs were only longer but the contents were just like the regular tacos. So ordering today here I was excited to hopefully have to original ones. Nope even worse weren't even longer the same as a regular taco. In fact I believe it was the original regular tacos. Monster tacos had like tomatoes and a saucier sauce. Not these. Plus they were so hard I could not eat them. I ate the insides and the soft part. Hope they find the right recipe. read more

THE NICEST PEOPLE!!!(: I've been eating out lately, and almost every place I went to had BAD customer service and I felt so shitty going there but FINALLY! A place that's sooo nice I believe the employee was named Lizbett? She was super sweet and nice, her smile was contagious and the other gentleman who gave me my food was also so nice I didn't get his name I wish I remembered it lol but this really made my morning and on top of all that the food was good. great job guys! 10AM April 3, 2018 read more

Jack in the Box - Burgers Near Me - Chula Vista, California

This place is really filthy, the service is extremely slow! I understand they are probably short staffed due to the current pandemic situation, but the face that they don't even clean their dining area is unacceptable! read more

Jack in the Box - A dirty dining area table - Burgers Near Me - Chula Vista, California

I was driving through and jumped off the freeway to grab some food. Everything seemed made correctly, and the person at the cash register was very nice and understanding. This is my first time here, and it was busy, the place was a little bit dirty, but that is understandable given the location and how incredibly busy they are. This looks pretty solid to me. read more

They gave me a totally different item than what I asked for fry's are terrible do not recommend!!!!!!

Alexandra shouldn't be working here at all. She is not a team player. When we walk in we greeting her in Spanish she told us she didn't speak Spanish. We told her we wanted onion rings but she did the complete opposite. Then her mother was sitting in lobby. When I notice we didn't get the onion rings I told her, hey we didn't get the onion rings because we told her we didn't want fries. Then she gives them to me and once I sit down she goes and tells her mom in Spanish that I complained and her mom turns around and stares at us then she tells her don't make it obvious. Also when when she had a line of customer she didn't stop taking the trash out until one of her coworkers told hey can you help so she threw the trash bags and sighed and rolled her eyes. Alexandra, is not customer friendly nor does she has common sense. read more

So I had a hungry and complaining 5 year old after I came out of dicks sporting goods. Hubbs decided let's go to jack In the box...:/ umm ok. So we went right to the speaker box to order. The voice was friendly and very patient with me and my confusion on what my 2 kids and husband wanted. Ordered and went right to the pay window. And waited maybe like 1-2 minutes to head up to the next window to get my food. It was already ready! Quick and fast oh yes!!! I've been to tons of jack in the boxes throughout my years and this one is going to stay on my mind for a while. They were friendly and fast! Brought the food home and I find EVERYTHING I ASKED FOR :) tons of hot sauce,ketchup && ranch. We really felt like this specific store put a little extra love into their food. I will probably more than likely come to this store hop on the freeway right quick instead of driving down L st for the other closed jack in the box. This store is awesome!! Terra nova you gots it! read more

I ordered breakfast on the mobile app. It said 7-9 minutes. I got down there ~10 mins and had to wait another 8 minutes for my order. On top of that, they "ran out" of breakfast tacos even though I was able to order it online so I had to wait for a refund. Ordered the Bacon Breakfast Jumbo Jack combo. Waste of money! Order the simple Breakfast Jack combo and save $$. The sandwich is the same. 1/4" high, smashed together - never ever looks like the pictures :( read more

This is supposed to be my sourdough Jack. Anyone who knows about this burger knows how toasted that bread is supposed to be. The fries were burnt and their tacos were a mess. I wish we would've gone to the one on third avenue. read more

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I get being busy and the need to get orders out as quickly as possible but quality should be priority. I ordered loaded nachos, they were as dry as the desert. Probably a teaspoon of taco sauce and a teaspoon of cheese sauce. Oh I forgot about the tablespoon of lettuce. I hate paying for BS food orders. I could have saved my money and ate at home with enough taco and cheese sauce to spare. This is my 3rd time ever eating at a Jack In The Box and it may be my last. Do better Jack in the Box and stop being so lazy with orders or get rid of the lazy cooks. The best part of my meal was the Chocolate cake and even that wasn't something to call home to mama about. The curly fries my husband brought were probably made this morning. This location we will not be returning. read more

I ordered a chicken teriyaki bowl with extra chicken but no extra chicken in it. Payed extra $3 for extra chicken too and they don't put that in? Like come on! read more

Jack in the Box - Burgers Near Me - Chula Vista, California

Medium fries were too small and employee Francisco offered to give me some more. Thanks! Great customer service Good service, good food, clean and lots of ketchup and sauce :) read more

Jack in the Box - Medium fries - Burgers Near Me - Chula Vista, California

Second time now me and 10 other people in the drive thru are wasting time at 130am workers are in there and nobody cares to serve the customers and taking orders No body home read more

Leaving 1 star because I have to for this post. Honestly, I had never experienced this in all my life. You have a very impatient, aggressive, young immature female named "Tanya" taking peoples orders. When I pulled up to the window she was literally staring me down like as if she wanted to throw hands while I had my daughters in the car with me! Prior to me even getting to the window, she was literally rushing the hell out of me to order, interrupting me, "anything else?!?" "WHAT SIZE?!" "ANYTHING ELSE???!?" I felt so damn rushed when I'm over here asking my girls what size drink do you want and before they could even answer there goes Tanya, AGAIN, "WHAT DRINK???!?" Asking over and over, I finally said eww after she gave me my total when there was literally only one car behind me that had just gotten there. It wasn't like we were taking a long time! No where else has this happened before let alone pull up to the window and be stared down at??? I let the shift leader know, receipt says name perla and transaction was on 08/17/2021 at 4:55:23 PM. I will be calling Stephanie (I was told this was the manager) tomorrow because this is extremely unprofessional and completely uncalled for. Are these the type of employees you're hiring?? How sad. Even after paying for the food and driving off she kept staring and stayed by the window to hear everything I was saying. I stopped my vehicle and said to "Tanya" What?? You keep looking?!? What do you have to say ???? And nothing, she just looked away. I highly suggest letting her go. This establishment does not need employees with such disgusting behavior working there. read more